All India Number(s):

080-47107878

For all bus related queries, Payment/Refund/Cancellation Issue

Email(s):

punbusadmin@travelyaari.com

If you are not able to cancel ticket

refund@punbusonline.com

Refund Request

info@travelyaari.com

Tickets Enquiry

For refund related issues/queries please send your queries to
Email Id mentioned in the ticket copy.

Timing for Enquiry: 9.00 am to 5.00 pm

Depot	Landline Enquiry No	Mobile No	Mobile No
Bus Stand, Chandigarh ( Now At Mohali)	0172-2606672	N/A	9872287123
Bus Stand, Shri. Anandpur Sahib	01887-230073	9915128934	7973396862
Bus Stand, Roop Nagar	01881-222248	7973488532	-
Bus Stand, Batala	-	7973046381	9463363963
Bus Stand, Gurdaspur	-	8847497147	9464547802
Bus Stand, Ludhiana	0161-2447015	7681986120	7681986130
Bus Stand ,Muktsar Sahib	01633-262452	8528650894	-
Bus Stand, Shaheed Bhagat Singh Nagar	01823-224809	9463194023	6239099017
Bus Stand, Amritsar	0183-2551734	8054914576	9855531331
Bus Stand ,Hoshiarpur	01882-255313	9815233894	9463675381
Bus Stand, Nangal	01887-221300	9779505309	7986490589
Bus Stand, Jagraon	-	9855454533	9417391126
Bus Stand, Moga	01636-239650	7901907902	7973793711
Bus Stand, Pathankot	0186-2220098	8054943636	9815905351
Bus Stand, Ferozepur	01632-220531	9914314836	-

Jeevandeep Building, First Floor,
Sector 17 (Near TDI Mall),
Chandigarh.
Ph: 080-47107878

Designation	Phone No.
Principal Secretary Transport -Cum- Chairman PUNBUS	0172-2741524
Director, State Transport-Cum - Managing Director PUNBUS	0172-2704790
Additional Director (F&A)-Cum - Executive Director (F & A) PUNBUS	0172-2702121
Chief Store and Purchase Officer -Cum - Executive Director (I.T) PUNBUS	0172-2704112
Deputy Director, State Transport-Cum- Executive Director (Operation) PUNBUS	0172-2706954
Mechanical Automobile Engineer	0172-2704606
Administration Officer-Cum- Executive Director (Admin) PUNBUS	0172-2704114

Reporting time is 30 minutes before scheduled departure.
The arrival & departure time mentioned on the ticket are tentative timings and
may change due to unforeseen events.
The coach will not leave the source before the time that is mentioned on the ticket.
Seats Will Be Confirmed Only After Successful Payment. (Depending Upon Seat Availability).
Management reserves the right to change the seat numbers.
Co-Seats of lady passenger travelling alone to be confirmed to a lady passenger only in case
of online passenger.
Full ticket amount will be charged for children above 3 yrs age.

Maximum 20kg of Baggage & Luggage is allowed per passenger.
Above 20kgs is chargeable as per policies.
Management is not responsible for any loss, theft or damages to the goods or property of the passenger.
Luggage & Baggage is carried at your own risk.
No Contraband articles are permitted to be carried by any passenger.

Cancellations are not entertained over phone
If you are not able to cancel ticket, please mail us to punbusadmin [at] travelyaari [dot] com
Cancellation charges within 1 hrs of Journey time - 100% (Of Ticket Value)
Cancellation charges between 8 Hrs and 12 Hrs of Journey Time - Rs. 10 (Per Seat)
Cancellation charges 6944 days 10 hrs:39 mins before journey time - Rs. 0
Cancellation charges between 1 Hrs and 4 Hrs of Journey Time - Rs. 50 (Per Seat)
Cancellation charges between 4 Hrs and 8 Hrs of Journey Time - Rs. 20 (Per Seat)
Cancellation of enroute bus stands will be carried out as per departure time from originating city.
Cancelled ticket amount is transferred back to the source, which means your credit / debit / net banking
/ cash card or mobile payment account. The cancelled ticket amount is refunded by the respective bank
subject to terms and conditions of the bank.

Location	Contact No.	Address
Chandigarh (ISBT Sector 17)	-	Sector-17, Chandigarh - 160 017
Amritsar Bus Stand	0183-2551734	-
Pathankot Enquiry	0186-2220098	-
Chandigarh (ISBT Sector 43)	0172-2606672	ISBT Bus Stand, Sector 43, Chandigarh - 160 043
Ludhiana Bus Stand	0161-2447015	-
Ferozepur Enquiry	01632-220531	-
Jalandhar Bus Stand	0181-2223755	-
Hoshiarpur Enquiry	01882-255313	-