SBI Buddy Toll Free Number1800112211
SBI Buddy Toll Free Number
1800112211
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Toll free Number(s):
1800 1234
Phone Banking, 24x7
1800 2100
Alternate Phone Banking No.
1800 11 2211
Customer Support, 24x7
1800 425 3800
Helpline Number, 24x7
1800 1111 09
To block your card/Unauthorized transaction
1800 112 211
Other No. For Pensioners Helpline
1800 11 0001
Other National Toll Free No. For PMJDY
1800 180 1111
Other National Toll Free No. For PMJDY
1800 110 009
Pensioners Helpline
1800 180 1290
Credit Cards
All India Number(s):
1860 180 1290
Credit cards
080-2659 9990
Customer Care-24x7
8422 8455 13
Available Credit limit
8422 8455 15
Status of Credit card last payment
92237-66666
"BAL"CALL/SMS
92238-66666
"BAL" SMS
8008-202020
Unhappy with services-SMS
94565-94143
SBI Pension Loan
94491 12211
For reporting Unauthorised Electronic transactions
Contact
For any query on SBI Buddy
Toll Free
- 1800112211
- 18004253800
Phone
- 08026599990
- contactcentre [at] sbi [dot] co [dot] in
SBI Buddy classified under 2 categories
- Minimum KYC – Wallet
- Full KYC – Wallet
Minimum KYC – Wallet
In this service customer will get benifit by submitting minimum KYC detail to the bank
The minimum detail include
- Mobile number verified with OTP and self-declaration of name
- Unique Identification number such as Aadhar Card ,PAN , Voter Card,Indian Passport
Driving License etc
This will Benifit you
- Can be used for merchant payments (Bill Payment/Recharges/Purchase of goods and services)
- Fund transfer to Bank account or any other wallets/PPIs is not allowed
- To be converted into a full KYC wallet within a period of 12 months from the date of registration,
failing which no further credit shall be allowed in such wallets. However, the wallet holder shall be allowed
to use the balance available in the wallet only for purchase of goods and services. - At the time of wallet closure, the user is allowed to transfer the outstanding balance to his/her own account
(only after the wallet is upgraded to Full KYC) or transfer the funds back to the source
(from where the wallet is loaded).
Remember- When user will not submit their wallet with minimum KYC details to the bank will automatically converted to
"Minimum Detail Wallet" . No credit transactions will be allowed for such wallets.
Full KYC Wallet
In this service customer will get benifit by submitting full KYC detail to the bank
Process to update Full KYC is as mention below
- First, the user registers as per the process mentioned above for Minimum KYC wallet
- Post registration, the customer logs into the wallet, chooses to upgrade to Full KYC wallet and
follows the procedure to complete the e-KYC on-boarding process.
This will Benifit you
- Can be used for merchant payments (Bill Payment/Recharges/Purchase of goods and services)
- Fund transfer to other KYC compliant accounts or any other Buddy wallet is allowed
- Add/Manage beneficiaries, set pre-defined limits for fund transfer to these beneficiaries
- At the time of wallet closure, the user is allowed to transfer the outstanding balance to his/her own Bank account, o
ther PPIs or transfer the funds back to the source (from where the wallet is loaded).
Transaction Limits
| Limits per wallet (on platform) | Minimum Details KYC | Full KYC |
|---|---|---|
| Maximum balance at any point of time | 10,000/- | 1,00,000/- |
| Total transactions (merchant transactions and fund transfers) - Daily limit - Monthly limit | 10,000/- 10,000/- | 50,000/- 2,00,000/- |
| Fund transfer (Transfer to Account/ Other Buddy Wallet) Registered Beneficiary - Per transaction limit - Daily limit - Monthly limit | - - - | 10,000/- 25,000/- 50,000/- |
| Top up through any channel per transaction | 10,000/- | 20,000/- |
| -Through Debit Cards | 5,000/- (Visa / MasterCard) 2,000 (RuPay) | 10,000/- |
| Total reload in a month | 10,000/- | 1,00,000/- |
| Unregistered Beneficiary: Monthly limit | - | 10,000/- |
| Total Fund Transfer Limits: Monthly limit | - | 1,00,000/- |
| Cash out at ATM per transaction (Coming soon) | Not allowed | 2,000/- |
