Sbi Securities Customer Care Number022- 6854 5555
Sbi Securities Customer Care Number
022- 6854 5555
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All India Number(s):
022-6854 5555
Mon-Fri, 8.45am-5.30pm
+91-22-6153 6900
For NRI Service
Email(s):
helpdesk@sbicapsec.com
For general queries/ trading-related queries
nri@sbicapsec.com
For NRI
IVRS Menu
022-6854 5555
Select your preferred language: Hindi, English
- Press 1 - To open a new DMAT & Trading account.
- Press 2 - For queries on existing account.
Grievance Redressal
Level 1
- For trading-related queries,customers can email at: helpdesk [at] sbicapsec [dot] com
- For demat account-related queries, customers can email at: dp [dot] grievance [at] sbicapsec [dot] com
- Customer can also send email to Compliance Office at: compliancecorporate [at] sbicapsec [dot] com
- Customers should send the mail from their registered e-mail id and also mention the basic information as given below:
- Client Code/ Demat account no.
- Mobile number
- Complaint description
Level 2
- If they don't get any satisfactory response at level 1 within 2 working days,then they have to send email at: complaints [at] sbicapsec [dot] com
- Customer also have to mention the case ID of the previous interaction in the subject at the time of sending mail at this level.
Level 3
- If they don't receive a satisfactory response at level 2 within 5 working days, they can approach to Chief Business Officer at: cbodesk [at] sbicapsec [dot] com.
- Customer also have to mention the case ID of the previous interaction in the subject at the time of sending mail at this level.
Level 4
- If customer's complaint has not been satisfactorily redressed at level 3 within 2 working days, then they have to write email at: escalations [at] sbicapsec [dot] com
- Customer also have to mention the case ID of the previous interaction in the subject at the time of sending mail at this level.
Other email
- communications [at] sbicapsec [dot] com (For Marketing Associations/ Media related queries)
