Shoppers Stop Customer Care Number
1800 419 6648

Luxary Items Shopping Site
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Toll free Number(s):


1800 419 6648

8am-10pm,all days

All India Number(s):


022-61290 400

Email(s):


customercare@shoppersstop.com

For Customer Support/Queries
Grievance.redressal@shoppersstop.com

For Grievance

SMS Service

SMS GCBAL16 digit card number to 56161.
(For balance enquiry & expiry, contact a cashier)


Shipping
  • Shipping items is dispatch to given expected time taken and multiple
    items order are ship from different locations in separate shipments.
  • For more information please read.

Return & Exchange
  • Return & Exchange of the items purchased from Shoppers
    Stop within the specified days from the date of delivery.The
    return/exchange product within 2 working days from the date
    of return/exchange raised.
  • For more information please read.

For Grievance Related Queries

Level 1


Level 2


Address

Shoppers Stop Limited
Umang Tower, 5th Floor,
Mindspace, Off. Link Road,
Malad (West), Mumbai,
Maharashtra – 400064
Ph: 022-61290400
Fax: 022-28445060


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      Havenot received my refund of Order ID-366760238, Complaint ID-CAS5837213, Post 69 days of followup and compliants no action hasbeen taken

      Worst online service, placed an order, never received the order. Asked for refund. It hasbeen 69 days still pending.




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