All India Number(s):

022 62376222

Flight Booking

Head Quarters Address :

OR Tambo International Airport
Kempton Park, Ekurhuleni, Gauteng, South Africa

Booking Office In India

Reservation Office

Tel No:+91 22 62376222

Email ID:BomRes [at] flysaa [dot] com

Address:

South African Airways c/o Interglobe Air Transport,
1st Floor, 11 Jolly Maker Chambers II,
Nariman Point, Mumbai - 400 020, India.

Sales Offices

City	Contact Person	Email ID
Bangalore	Percy Soans	renauld [dot] soans [at] interGlobe [dot] com
Hyderbad	Imran Mohammed	imran [dot] mohammed [at] interglobe [dot] com
Chennai	P Munuswamy	p [dot] munuswamy [at] interglobe [dot] com
Kolkata	Rumella Dutta	Rumela [dot] Dutta [at] interglobe [dot] com
Ahmedabad	Ashish Saran	Ashish [dot] Saran [at] interglobe [dot] com
New Delhi	Nikunj Vakil	Nikunj [dot] Vakil [at] interGlobe [dot] com

List of International Offices

South Africa

Reservations	Email Address: Reservationsjnb [at] flysaa [dot] com Tel : +27 11 978 1111 or 0861 606 606 Office Hours : Daily, 06h00 to 22h00 (GMT)
Customer Services	Email Address: SAAcustomerservice [at] flysaa [dot] com Office Hours: Weekdays, 08h00 - 16h30 (GMT)
Baggage Service	Email Address : Baggageservices [at] flysaa [dot] com Tel: +27 11 978 3733
Refunds	Email Address: OnlineRefunds [at] flysaa [dot] com Tel: +27 11 978 1786
Cargo	Email Address: SAACargoReservations [at] flysaa [dot] com Tel: +27 11 978 3366
Voyager	Email Address :voyager [at] flysaa [dot] com Tel: +27 11 978 1234

Argentina

Tickets ,Reservation & Voyager

Tel: +54 11 5032 7850

saa-sales [at] expan [dot] com [dot] ar

Sales

Tel: +54 11 5238 9924

saa-sales [at] expan [dot] com [dot] ar

Opening hours: Mon - Fri 09:00 - 13:00 and 14:00 - 17:45

Cargo

Tel: +54 11 4322 4222

saacargobue [at] crossracer [dot] aero

Opening hours: Mon - Fri 09:00 - 18:00

Australia

General Enquiries

Tel: +61 1 300 435 972

Fax: +61 8 9216 2223

Opening hours: Mon - Fri 09:00 - 17:00

Perth International Airport

Fax: +61 8 9477 1314

Opening hours: Tue - Fri 08:30 - 16:00 and Sat - Sun 08:30 - 14:30

Administration Office Address

South African Airways, Level 7 ,
7th Floor, 68 St Georges Terrace,
Perth W.A, 6000, Australia

Austria

General Enquiries

Tel: +43 1 587 1585

Fax: +43 1 587 1489

Opening hours: Mon - Fri 09:00 - 17:00

Administration Office Address

BFS Touristik, Heiligenstädterstr. 31/2/5, A-1190 Vienna, Austria

Brazil

Physical Address:	SAC (Portuguese only)
Telephone/Fax:	Tel: 0800 7711030 (Brazil only) 0800 77 13 999
Office Hours:	24 hours a day / 7 days per week
Baggage Services	Tel: +55 11 2445 2655 BSGRU [at] FLYSAA [dot] COM
Cargo Office	Tel: +55 11 2445 5614 Fax: +55 11 2445 5615 OPSGRU [at] CROSSRACER [dot] COM [dot] BR
Airport Office	Tel: +55 11 2445 4151 Fax: +55 11 2445 4152 TOGRU [at] FLYSAA [dot] COM
General Enquiries	Tel : 55 11 3065 5115 Fax: 55 11 3065 5116 SAABRAZIL [at] FLYSAA [dot] COM

7. Cambodia

Telephone/Fax:	+855 23 22 11 35/22 13 34/ 22 11 34
Address	Room 124 Phnom Penh Center Block A, Coner Sihanouk (274) and Sothearos (3) Tonle Bassac, Chamkamon, Phnom Penh, Cambodia.

8. Cape Verde

Physical Address:	Aeroporto Int Amilcar Cabral Cp 44 Ilha Do Sal
Telephone/Fax:	+238 241 1358 or +238 241 1788
Fax	+238 241 1093
Email ID	saasal2 [at] cvtelecom [dot] cv

9. Chile

Physical Address:	SPACE Adriana Frugone Av. 11 de Septiembre 1881 of. 713 Providencia Santiago Chile
Telephone/Fax:	tel: 56 2 376 9040 fax: 56 2 376 9044 ventas [at] representacionesspace [dot] cl
Office Hours:	09h00-18h00 Mon-Fri Closed Sat/Sun
Distance/ Taxifare:	30kms USD15.00

10. China

Physical Address:	Beijing BEALL GSA Business Consulting Services Ltd. Room 1703 Richen International Center No. 13 Nong Zhan Guan Nan Lu Chaoyang District Beijing 100125, China.
Telephone/Fax:	tel: 86 10 6595 0066 fax: 8610 6595 0029
Office Hours:	08:30 - 17:30 Mon - Fri Sat, Sun & Public Holidays - Closed
Distance/ Taxifare:	22KM USD 10.00 CNY 70
Physical Address:	Beijing BEALL GSA Business Consulting Services Ltd. A1006 Hotel Landmark Canton 8 Qiao Guang Road Guangzhou PR China 510115.
Telephone/Fax:	tel: 86 20 8333-0682 OR 86 20 8319 6599 fax: 86 20 8333 0322
Office Hours:	09:00 - 12: 30 & 13:30 - 17:30 Mon - Fri Sat, Sun & Public Holidays - Closed
Distance/ Taxifare:	- USD 20.00 CNY 120
Physical Address:	Beijing BEALL GSA Business Consulting Services Ltd. Room 1906 World Trade Plaza No. 500 Guangdong Road Huangpu District Shanghai 200001 China.
Telephone/Fax:	tel: 86 21 6362 1461 fax: 86 21 6362 0197
Office Hours:	09:00 - 17:30 Mon - Fri Sat, Sun & Public Holidays - Closed
Distance/ Taxifare:	45KM USD 20.00 - 22.00 CNY 140 - 145

Denmark

Physical Address:	South African Airways, Linnesgade 18, 1st floor, DK-1361 Copenhagen K, Denmark
Telephone/Fax:	Tel: +45 3314 3031
Office Hours:	Fri 08:30 - 16:30

France

Physical Address:	South African Airways, c/o Aviareps, 122, avenue des Champs Elysées, 75008 Paris, France
Telephone/Fax:	tel: +33 153435317 fax:+33 153437919
Email	SAA [dot] france [at] aviareps [dot] com

Germany

Physical Address	GLOBAIR, s.r.o. GSA for SAA Dusni 3, 110 00 Praha 1 Czech Republic
Email	euhelp [at] flysaa [dot] com
Voyager	Tel: +49 6929980312 euhelp [at] flysaa [dot] com
Customer Services Details	euhelp [at] flysaa [dot] com
Ticket desk Details	Frankfurt Airport, Terminal 1B, Counter 657 Tel: +49 6969024244
Cargo office details	Tel: +49 6969594060
Baggage information	euhelp [at] flysaa [dot] com
Telephone/Fax	Tel.+49 6929980320 Fax+49 6929980377 or +49 6929980355

Greece

Physical Address	South African Airways c/o Discover the World Marketing, 151 Kyprou Ave, 164 51 Argyroupolis, Greece
Telephone/Fax:	Tel: +30 2109600942 Fax:+30 2109600941
Email	info [at] discovertheworld [dot] gr
Distance/ Taxifare:

Hong Kong

Physical Address:	South African Airways c/o Aviareps 11, rue Auber 75009 Paris France
Telephone/Fax:	Tel: 852 2877 3277 Fax: 852 2311 1174
Airport flight enquiry	Tel: (852) 2216-1088 Fax:852 2383 8892
Cargo Office(Sales)	Tel: 852 2215 3609 or 852 2215 3629 or 852 2215 3632 Fax:852 2215 3636
Physical Address:	Reservations & Ticketing
Telephone/Fax:	tel: 0825-800969 e-mail:SAA [dot] france [at] aviareps [dot] com
Office Hours:	Monday to Friday 09:00 am to 01:00 pm 02:00 pm to 05:00 pm
Distance/ Taxifare:
Physical Address:	Voyager
Telephone/Fax:	tel: 0825-800969 fax: 33 1 53 43 79 19 e-mail:SAA [dot] france [at] aviareps [dot] com
Office Hours:	Monday to Friday 09:00 am to 01:00 pm 02:00 pm to 05:00 pm
Distance/ Taxifare:

Hungary

Physical Address:	South African Airways - GSA Tensi Aviation Ltd. H-1023 Budapest, Komjadi B.u.1.
Telephone/Fax:	Tel: 36 (1) 999 1490 Fax: 36 (1) 999 1466 e-mail:flysaa [at] tensi [dot] hu
Office Hours:	Weekdays 09.00 - 17.00
Distance/ Taxifare:

Indonesia

Physical Address:	27th Floor, Unit C - ALLIANZ TOWER Jl. HR Rasuna Said Superblok 2 Kawasan Kuningan Persada Jakarta Selatan 12980 Indonesia.
Telephone/Fax	tel:62 21 290 79787 fax: 62 21 290 79810 e-mail : Sales-oal [at] aviationindonesia [dot] com and reservation [at] aviationindonesia [dot] com

Ireland

Physical Address:	Reservations
Reservation	tel :0844 375 9680 or +44 (0)20 8576 5500 fax: 0845 409 4590 or +44 (0)20 8576 5526
Baggage (post travel)	Report and trace delayed baggage: Tel: 0344 375 4256
Airport office (Closed public holidays)	tel: +44 (0) 20 8897 3645 fax:+44 (0) 20 8564 9245
Change and refunds and enquiries	tel: 0208 576 5555 fax: 0208 576 5526 saauk [at] flysaa [dot] com

Israel

Physical Address:	South African Airways, 2nd Floor Migdalot building, 25 Ben Yehuda st., Tel Aviv, 61260, Israel
Telephone/Fax:	tel: 972 3 795 1344 fax: +97 237951339
Office Hours:	09:00-17:00 Sun-Thurs Fri-Sat Closed Holiday eve 09:00-12:30

Italy

Physical Address:	South African Airways c/o AVIAREPS AG, Piazza della Repubblica 32, 20124 Milan, Italy
Telephone/Fax:	E-Mail:SalesSAA [dot] Italy [at] aviareps [dot] com
Office Hours:	09:00-17:00 Mon-Fri
Reservations/Ticketing	tel: 39 0243458381 fax: +39 0243458340 SalesSAA [dot] Italy [at] aviareps [dot] com

Japan

Physical Address:	Akasaka Lions Building, 1-1-2 Moto Akasaka, Minato-ku, Tokyo, 107-0051, Japan.
Telephone/Fax:	tel: 813 3470 1901 fax: 813 3470 1904
Office Hours:	09:00 - 17:30 Mon - Fri Sat, Sun & Public Holidays - Closed

Kingdom of Saudi Arabia

Physical Address:	South African Airways c/o GSA Mosaid Travel and Tourism Services, Hamad Aljasir street, District Alrowdah, Jeddah, Kingdom of Saudi Arabia
Telephone/Fax:	tel: +966 2 682 0710 fax: +966 2 682 6264
Office Hours:	0900 - 1330 & 1700 - 2100 Saturday - Thursday

Malaysia

Physical Address:	Level 9, Office Tower No. 1, Jalan Nagasari (Off Jalan Raja Chulan) 50200 Kuala Lumpur
Telephone/Fax:	Tel : 603 2141 7456 or 603 2141 3899 Fax : 603 2148 1357 Email : kultosa [at] pacificworld [dot] travel
Office Hours:	09:00-17:00 Mon-Fri 09:00-13:00 Sat Closed Sundays
Pacific World travel (Penang)
Physical Address:	GSA : Pacific world travel SDN BHD Suite 2.03a, Menara Maa, 170 Jalan Argyll, 10050,Penang, Malaysia.
Telephone/Fax:	TEL : 604-229 3754 FAX : 604-229 2644 Email : pwtpen [at] pacificworld [dot] travel
Office Hours:	09:00-17:00 Mon-Fri 09:00-13:00 Sat Closed Sundays
Pacific World travel (Kota Kinabalu)
Physical Address:	GSA:Pacific World Travel SDN BHD Suite m1-03a,Mezzanine floor, Menara Maa, no 6, Lorong Api-Api Satu. 88000 Kota Kinabalu, Sabah Malaysia.
Telephone/Fax:	TEL : 608-848 4730 FAX : 608-848 4740 Email : pwtbki [at] pacificworld [dot] travel

Netherlands

Physical Address:	Aviareps BV Beechavenue 104 1119 PP Schiphol- Rijk Netherlands
Telephone/Fax:	tel: 31 (0)20-6 55 11 77 fax: 31 (0)20-6 23 0151 E-Mail: saa [dot] bru [at] aviareps [dot] com
Office Hours:	09:00-17:00

New Zealand

Physical Address:	Finance House Level 6 52 Swanson Street Auckland
Telephone/Fax:	tel: 64 9 977 2237 fax: 64 9 977 2212 email address: NZReservations [at] flysaa [dot] com
Office Hours:	08:30-17:00 Mon-Fri
Physical Address:	Cargo
Telephone/Fax:	tel: 64 9 308 3356 fax: 64 9 308 3388
Office Hours:	09:30-17:30

Oman

Physical Address:	SOUTH AFRICAN AIRWAYS GSA - MAJAN TRAVELS. P.O BOX 488 RUWI, POSTAL CODE 112 SULTANATE OF OMAN
Telephone/Fax:	tel: 00968 24765029 fax: 00968 24765005
Office Hours:	0830AM - 0530PM (SATURDAY TO WEDNESDAY) 0830AM - 0200PM (THURSDAY) FRIDAY HOLIDAY

Phillipines

Physical Address:	Aerotel Ltd. Corp. 10/F., Rufino Pacific Tower, 6784 Ayala Avenue, Makati City 1226, Philippines.
Telephone/Fax:	tel: 632 884 8129 fax: 632 856 1315 fax: 632 856 1382
Office Hours:	09:00 - 17:00 Mon - Fri Sat, Sun & Public Holidays - Closed

Poland

Physical Address:

South African Airways c/o DTL Sp. z o.o., 16/4 Tamka Str, 00-349 Warsaw, Poland

Telephone/Fax:

tel:+48 224553824
fax: +48 224553827

saa [at] dtl [dot] waw [dot] pl

Portugal

Physical Address:	South African Airways c/o ATR, Av. D. João II, Lote 1.16.1 – 8º andar, Edifício ES Viagens, 1990-083 Lisbon, Portugal
Telephone/Fax:	Phone:+351 217618991 E-Mail:saa [at] atr [dot] co [dot] pt

Russia

Physical Address:

South African Airways c/o Aviareps AG,
Olympiysky prospect, 14,
BC “Diamond Hall”,
129 090 Moscow, Russia

Telephone/Fax:

tel:+7 495 937 59 53
fax: +7 495 937 59 51

SAA [at] aviareps [dot] com

Office Hours:

Mon-Fri: 9h00-18h00

Singapore

Physical Address:	GSA: AVIATION SERVICES (GSA) PTE LTD, 100 TRAS STREET #13-01AMARA CORPORATE TOWER SINGAPORE 079027
Telephone/Fax:	tel: +65 622 7 7911 fax: +65 6221 8810
Email	MartinMahtaniSuresh [at] flysaa [dot] com DaniahMulin [at] flysaa [dot] com martin [at] aviationservices [dot] com [dot] sg daniah [at] aviationservices [dot] com [dot] sg
Office Hours:	09:00-18:00 Mon-Fri
Cargo
Telephone/Fax:	tel: +65 6543 2290 fax:+65 6543 2296

South Korea

Physical Address:	16/F., Soonwha Building, 5-2 Soonwha-Dong Chung-Ku, Seoul, South Korea 100-700.
Telephone/Fax:	tel: 82 2775 4697 fax: 82 2778 6128

Spain

Physical Address:

South African Airways c/o EUROINDICO, S.L., Via Dos Castillas 9C, Portal 2, 3º B, 28224 Pozuelo de Alarcón, Spain

Telephone/Fax:

tel: +34 912960420
Fax:+34 912960416

southafricanairwaysmadrid [at] flysaa [dot] com

Sri Lanka

Physical Address:	South African Airways c/o GSA, Worldlink Air Service Pty. Ltd., M7 Galandri Hotel, 64 Lotus RD, Colombo, Sri Lanka
Telephone/Fax:	tel: 4 1 430707/94 fax: 4 1 445288 wlink [at] sri [dot] lanka [dot] net

Taiwan

Physical Address:	10F-5, No. 168, Section 3, Nanjing East Road, Zhongshan District, Taipei City, 10488, Taiwan R.O.C
Telephone/Fax:	tel: +886 2 2771-0616

Thailand

Physical Address:	South African Airways, 20th Floor, Vorawat Building, 849 Silom Road, Bangkok, 10500
Telephone/Fax:	tel: +66 2 635 1413,+66 2 635 1414 fax:+66 2 635 1421

Turkey

Physical Address:	South African Airways c/o Aviareps , Miralay Sefikbey Sokak 9/5 Gümüssuyu, 34437 Taksim, Istanbul, Turkey
Telephone/Fax:	Tel:+90 2122974851 Fax: +90 2122974854

Ukraine

Physical Address:	Aviareps Ukraine 9/2, Chervonoarmijska, of.4 Kiev, 01004
Telephone/Fax:	Phone No:+38 0444906501 Fax:+38 0444965989

United Arab Emirates

Reservations and ticketing

(At dubai airport)

Tel: 04/ 3970 766,+971 (0)50/ 6578923

Physical Address

AUH Reservation & Ticketing

Telephone/Fax

Tel: 02/ 6780 038
Fax: 02/ 6766 996

United Kingdom

Reservations
Telephone/Fax:	tel: 0844 375 9680,+44 (0)20 8576 5500 fax: 0845 409 4590,+44 (0)20 8576 5526
Changes ,Refunds,and General Enquiries
Telephone/Fax:	tel: 0844 375 9680 or +44 (0)20 8576 5500 fax: 0845 409 4590 or +44 (0)20 8576 5526
Physical Address:Group bookings (10 passengers or more)
Telephone/Fax:	tel: 44 (0) 208 576 5555 fax: 44 (0) 208 576 5526
Voyager
Telephone/Fax:	tel: 0844 412 4802 or +44 (0)20 8576 5501 tel: 0845 409 4589 Email:voyageruk [at] flysaa [dot] com
Baggage
Telephone	tel:0344 375 4256
Airport Office
Telephone/Fax:	tel: 44 (0) 20 8897 3645 fax: 44 (0) 20 8564 9245
Office Hours:	06:00 - 22:00 Mon-Sun

United States

Physical Address:	1200 S Pine Island Rd, Suite 650 Plantation, FL 33324
Telephone/Fax:	Tel:1-800-722-9675 Fax: 1-954-769-5069 Email: saausa [at] flysaa [dot] com
Office Hours:	09:00 - 17:00 ET Mon-Fri


Department:	Voyager
Telephone/Fax:	Tel: 1-800-359-7220 Fax: 1-954-769-5079
Email:	FLLVoyager [at] flysaa [dot] com
Office Hours:	09:00 - 17:00 ET Mon-Fri

Department:	Customer Care
Telephone/Fax:	Tel : 1-954-769-5023 Fax : 1-954-769-5069
Email:	saausa [at] flysaa [dot] com
Office Hours:	08:30 - 16:30 ET Mon-Fri

Department:	Group Sales
Email:	groupsNA [at] flysaa [dot] com

Physical Address:	JFK International Airport Terminal #4 Concourse B Room 272.004 Jamaica, NY 11430
Telephone:	1-800-722-9675
Office Hours:	06:00 - 14:00 ET Daily

Department:	Baggage Office
Telephone:	1-888-725-3522 -or 1-718-360-8927
Office Hours:	08:00 - 22:00 ET Daily

Physical Address:	Dulles International Airport Main Terminal Check-in Zone 3 Concourse B
Telephone:	1-800-722-9675
Office Hours:	05:00 - 10:00 ET & 11:00 - 19:00 ET Daily

Department:	Baggage Office
Telephone:	1-703-572-0785 -or 1-888-996-1900
Office Hours:	08:00 - 22:00 ET Daily

List of SAA Department Contact Numbers

Department	Telephone Number	Email Account
Cargo	+2711-978-6947	cargogm [at] flysaa [dot] com
Commercial	+2711-978-1732	gmcommercial@ flysaa.com
Finance	+2711-978-1296	cfo [at] flysaa [dot] com
Human Resources	+2711-978-5106	hrservices [at] flysaa [dot] com
ITS	+2711-978-2266	cio [at] flysaa [dot] com
Legal	+2711-978-2952	gmlegal [at] flysaa [dot] com
Media	+2711-978-2298	media [at] flysaa [dot] com
Office of the Chief Executive	+2711-978-1908	ceo [at] flysaa [dot] com
Procurement	+2711-978-5873	cpo [at] flysaa [dot] com
Risk & Compliance	+2711-978-6736	gmrisk&compliance@ flysaa.com
Sponsorships	+2711-978-2298	sponsorships@ flysaa.com

Customer Services Contact Numbers :

Service	Contact Number	Fax	E-Mail	Office Timings
Customer Services	+27 978 2888 27 11 978 288 0860 003 146 (Share Call)	27 11 978 9567	SAAcustomerservice [at] flysaa [dot] com	Mon - Fri: 08:00 - 16:30 (GMT) Closed weekends & South African Public Holidays
Reservations	27 (0)11 978 1111 0861 606 607 (Share Call)		Reservationsjnb [at] flysaa [dot] com	24 Hours
Voyager	27 (0)11 978 1234		Voyagerservicerecovery [at] flysaa [dot] com	Weekdays, 07h00 to 21h00 (GMT) Saturdays, Sundays & South African Public Holidays, 08:00 - 14:00
Baggage Service (Lost/damaged)	27 (0)11 978 3733		Baggageservices [at] flysaa [dot] com	Daily, 07h00 to 19h00 (GMT)
Refunds	27 (0)11 978 1786		e-commerceonlinerefunds [at] flysaa [dot] com	Weekdays, 08h00 to 16h30 (GMT), Closed weekends & South African Public Holidays
Website Queries			webhelp [at] flysaa [dot] com

All India Number(s):

Head Quarters Address :

Booking Office In India

Reservation Office

Sales Offices

List of International Offices

South Africa

Argentina

Australia

Austria

Brazil

7. Cambodia

8. Cape Verde

9. Chile

10. China

Denmark

France

Germany

Greece

Hong Kong

Hungary

Indonesia

Ireland

Israel

Italy

Japan

Kingdom of Saudi Arabia

Malaysia

Netherlands

New Zealand

Oman

Phillipines

Poland

Portugal

Russia

Singapore

South Korea

Spain

Sri Lanka

Taiwan

Thailand

Turkey

Ukraine

United Arab Emirates

United Kingdom

United States

List of SAA Department Contact Numbers

Customer Services Contact Numbers :

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