Star Health Customer Care Number
1800 425 2255

http://www.starhealth.in/

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Star Health Insurance Company'

Toll free Number(s):

1800 425 2255

1800 102 4477

All India Number(s):

044-2853 2060

044-2853 2030

044-4002 0888

For Senior Citizens claims

044-2824 3923

Grievances

044-2831 9100

95976-52225

WhatsApp Support

Email(s):

support@starhealth.in

Covid-19 Helpline

7676-905-905 (8 am to 10 pm on all days)

Grievance Redressal Process

Level 1

Contact details of the Grievance officer of the policy servicing office.
Contact details of the Grievance officer (Coordinator) of your ZO/AO.

Zone Wise Grievance Co-Ordinators List
Zone	Contact Person	Designation	Contact No.	Email Id
Ahmedabad	Mr.Bhavya Shah	Senior Manager	9712943279	Bhavya [dot] shah [at] starhealth [dot] in
Bangalore	Ms.Usha / Mr.Chandru	Assistant Managers	9538509437 90089 91411	grievances [dot] blr [at] starhealth [dot] in
Bhopal	Ms Sonal Mudgal		9981407851	zuc [dot] indore [at] starhealth [dot] in
Chandigarh	Mrs. Mamta Gupta	Senior Manager	9988666168	mamta [dot] gupta [at] starhealth [dot] in
AO I Chennai	Mr. Nagasubramanian	Deputy Manager	9176614811	nagasubramanian [dot] p [at] starhealth [dot] in
AO II Chennai	Mr. Nagasubramanian	Deputy Manager	9176614811	nagasubramanian [dot] p [at] starhealth [dot] in
Pondicherry	Mr. Nagasubramanian	Deputy Manager	9176614811	nagasubramanian [dot] p [at] starhealth [dot] in
Coimbatore	Dr. D. Ramyadevi	Chief Manager	9159935994	ramyadevi [dot] d [at] starhealth [dot] in
AO I-Delhi	Mr. Anand Shakar	Manager	9818586116	zuhead [dot] delhi [at] starhealth [dot] in
AO-II Delhi	Mr. Anand Shakar	Manager	9818586116	zuhead [dot] delhi [at] starhealth [dot] in
Kerala	Mr. V Nandakumar	Asst.Manager	98460 75997	grievances [dot] kl [at] starhealth [dot] in
Hyderabad	Mr. Ravi Kumar	Asst. General Manager	9701377795	ravikumar [dot] m [at] starhealth [dot] in
Jaipur	Pankaj Pandey	Senior Manager	8949768310	pankaj [dot] p [at] starhealth [dot] in
Kolkata	Mr. Sudipta Paul	Manager	8981068200	sudipta [dot] paul [at] starhealth [dot] in
Bhubaneswar	Mrs. Bellar Ravi Parida	Assistant Manager	9861450367	bhubaneswar [dot] ao [at] starhealth [dot] in
Lucknow	Mr. Digvijay Tiwari	Assistant Manager	8765668174	legal [dot] lucknow [at] starhealth [dot] in
Ludhiana	Mr. Harpreet Singh	Senior Executive	9464594049	zuhead [dot] ludhiana [at] starhealth [dot] in
Madurai	Dr. Indira devi	Deputy General Manager	9940717356	indradevi [dot] a [at] starhealth [dot] in
Trichy	Mr.Raja.T	Medical head	9865479299	raja [dot] t [at] starhealth [dot] in
Mumbai	Ms.Sugandha Tendulkar	Manager	9699933359	s [dot] tendulkar [at] starhealth [dot] in
Pune	Mrs. Sushma Dhumal	Chief Manager	9881913911	sushma [dot] jitendradhumal [at] starhealth [dot] in

Contact deatils of Office Locator.

Level 2

If you are not satisfied with our Zonal Grievance Coordinator's response then Feel free to call at toll free number
1800 425 2255 / 1800 102 4477.
Register your grievance online.

Level 3

Mrs. Radha Vijayaraghavan,
Grievance Redressal Officer,
Corporate Grievance Department,
MKM Chambers,5th Floor,
No.42, Kodambakkam High Road,Nungambakkam,
Chennai 600034
Direct : 044-2824 3925
Mail Id:- gro [at] starhealth [dot] in.
Grievances [at] starhealth [dot] in

Level 4

Call 1800 4254 732 for voice calls
Email at complaints [at] irda [dot] gov [dot] in

OR

Insurance Ombudsman of your region

Office	Jurisdiction	Phone Number	Email Id	Address
Ahmedabad	Gujarat,Dadra and Nagar Haveli,Daman and Diu	079-25501201/ 079-25501202/ 079-25501205/ 079-25501206	bimalokpal [dot] ahmedabad [at] gbic [dot] co [dot] in	Office of Insurance Ombudsman 2nd floor, Ambica House, Nr. C.U. Shah Collage, Aahram Road, Ahmedabad – 380 014
Bengaluru	Karnataka	080-26652048 / 080-26652049	bimalokpal [dot] bengaluru [at] gbic [dot] co [dot] in	Office of the Insurance Ombudsman, Jeevan Soudha Building, PID No.57-27-N-19, Ground Floor, 19/19, 24th Main Road, JP Nagar, 1st Phase, Bengaluru-560 078.
Bhopal	Madhya Pradesh & Chhattisgarh	0755-2769201/ 0755-27692020	bimalokpal [dot] bhubaneshwar [at] gbic [dot] co [dot] in	Office of Insurance Ombudsman, Janak Vihar Complex, 2nd floor, 6, Malviya Nagar, Opp. Airtel, Near New Market, Bhopal (M.P.) – 462023
Bhubaneshwar	Orissa	0674-2596455/ 0674-2596003	bimalokpal [dot] bhubaneshwar [at] gbic [dot] co [dot] in	Office of Insurance Ombudsman 62, Forest Park, Bhubaneswar – 751009
Chandigarh	Punjab, Haryana, Himachal Pradesh, Jammu & Kashmir, UT of Chandigarh	0172-2706468/ 0172-2705861	bimalokpal [dot] chandigarh [at] gbic [dot] co [dot] in	Office of the Insurance Ombudsman, S.C.O. No. 101-103, 2nd Floor, Batra Building,Sector -17-D, Chandigarh – 160017
Chennai	Tamil Nadu and Union Territories - Pondicherry Town and Karaikal (which are part of Union Territory of Pondicherry).	044-24333668/ 044-24335284	bimalokpal [dot] chennai [at] gbic [dot] co [dot] in	Office of Insurance Ombudsman, Fathima Akthar Court, 4th Floor, 453 (old 312), Anna Salai, Teynampet, Chennai – 600018
Delhi	Delhi	011-23237539/ 011-23232481	bimalokpal [dot] delhi [at] gbic [dot] co [dot] in	Office of Insurance Ombudsman, 2/2 A, Universal Insurance Bldg, Asaf Ali Road,New Delhi 110002
Guwahati	Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura	0361-2132204/ 0361-2132205	bimalokpal [dot] guwahati [at] gbic [dot] co [dot] in	Office of Insurance Ombudsman, "Jeevan Nivesh", 5th Floor Near Panbazar Over bridge S.S. Road, Guwahati – 781 001 (Assam)
Hyderabad	Andhra Pradesh, Telangana, UT of Yanam & part of the UT of Pondichery	040-65504123/ 040-23312122	bimalokpal [dot] hyderabad [at] gbic [dot] co [dot] in	Office of Insurance Ombudsman, 6-2-46, 1st Floor, Moin Court, A.C. Guards, Lakdi-Ka-Pool, Hyderabad–500004
Jaipur	Rajasthan	0141- 2740363	bimalokpal [dot] jaipur [at] ecoi [dot] co [dot] in	Office of the Insurance Ombudsman, Jeevan Nidhi – II Bldg., Gr. Floor, Bhawani Singh Marg, Jaipur - 302 005.
Ernakulam	Kerala, Lakshadweep, Mahe-a part of Pondicherry.	Tel.: 0484 - 2358759 / 2359338 Fax: 0484 - 2359336	bimalokpal [dot] ernakulam [at] ecoi [dot] co [dot] in	Office of the Insurance Ombudsman, 2nd Floor, Pulinat Bldg., Opp. Cochin Shipyard, M. G. Road, Ernakulam - 682 015.
Kolkata	West Bengal, Sikkim, Andaman & Nicobar Islands.	Tel.: 033 - 22124339 / 22124340 Fax : 033 - 22124341	bimalokpal [dot] kolkata [at] ecoi [dot] co [dot] in	Office of the Insurance Ombudsman, Hindustan Bldg. Annexe, 4th Floor, 4, C.R. Avenue, Kolkata - 700 072
Lucknow	Districts of Uttar Pradesh : Laitpur, Jhansi, Mahoba, Hamirpur, Banda, Chitrakoot, Allahabad, Mirzapur, Sonbhabdra, Fatehpur, Pratapgarh, Jaunpur,Varanasi, Gazipur, Jalaun, Kanpur, Lucknow, Unnao, Sitapur, Lakhimpur, Bahraich, Barabanki, Raebareli, Sravasti, Gonda, Faizabad,Amethi, Kaushambi, Balrampur, Basti, Ambedkarnagar, Sultanpur, Maharajgang, Santkabirnagar, Azamgarh, Kushinagar, Gorkhpur, Deoria, Mau, Ghazipur, Chandauli, Ballia, Sidharathnagar.	Tel.: 0522 - 2231330 / 2231331 Fax: 0522 - 2231310	bimalokpal [dot] lucknow [at] ecoi [dot] co [dot] in	Office of the Insurance Ombudsman, 6th Floor, Jeevan Bhawan, Phase-II, Nawal Kishore Road, Hazratganj, Lucknow - 226 001.
Mumbai	Goa and Mumbai (excluding Navi Mumbai and Thane)	022-26106889/ 022-26106552/ 022-26106928/ 022-26106671	bimalokpal [dot] mumbai [at] gbic [dot] co [dot] in	Office of Insurance Ombudsman 3rd Floor, Jeevan Seva Annexure, S.V. Road, Santacruz(W), Mumbai – 400 021
Pune	Maharashtra, Area of Navi Mumbai and Thane excluding Mumbai Metropolitan Region.	020-32341320	bimalokpal [dot] pune [at] gbic [dot] co [dot] in	Office of Insurance Ombudsman II Floor, Jeevan Darshan, NC Kelkar Road, Narayanpeth, Pune – 411 030
Patna	Bihar and Jharkhand	0612-2680952	bimalokpal [dot] patna [at] gbic [dot] co [dot] in	Office of the Insurance Ombudsman, 1st Floor, Kalpana Arcade Building, Bazar Samiti Road, Bahadurpur, Patna - 800 006.
Noida	States of Uttaranchal and the following Districts of Uttar Pradesh:. Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshehar, Etah, Kanooj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozabad, Gautam Budh Nagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kashganj, Sambhal, Amroha, Hathras, Kanshiramnagar, Saharanpur.	-	bimalokpal [dot] noida [at] gbic [dot] co [dot] in	Office of the Insurance Ombudsman, Bhagwan Sahai Palace, 4th Floor, Main Road, Naya Bans, Sector-15, Gautam Budh Nagar, Noida

If you want to port your policy

Policy Cancellation Process

Email at : support [at] starhealth [dot] in by registered email id. For more info please visit: https://www.starhealth.in/free-look-period

Please note that the policy is subject to the condition of "free look period". As per this clause, a free look
period of 15 days from the date of receipt of the policy is available to customers to review the terms
and conditions of the policy. In case customer is not satisfied with the terms and conditions, customer
may seek cancellation of the policy and in such an event, Company refund of premium paid after
adjusting the cost of pre-acceptance medical screening, if any, stamp duty charges, and proportionate
risk premium for the period on cover, provided no claim has been made until such cancellation.