Suryoday Small Finance Bank Toll Free Number
1800 266 7711

https://www.suryodaybank.com

Install App

Banking Site

Toll free Number(s):

1800 266 7711

All India Number(s):

97410 00040

SMS Banking No.

022-6904 5666

General Queries

022-6229 8799

For New Account Query

Email(s):

info@suryodaybank.com

General Query

smile@suryodaybank.com

Customer Support

nri@suryodaybank.com

For NRI Banking Inquiry

Internet Banking

SMS Banking

SMS Banking Number is : 97410 00040
Example: Type “BAL” and send it to 97410 00040

SMS Banking Service	SMS Message with Keyword	Remarks
Registration for SMS Banking	REG	For activation of SMS Banking on your registered mobile number.
Balance Enquiry for Primary Account	BAL	To check available balance in your Primary Account.
Hotlisting your Debit Card	HOT<SPACE><ACCOUNT NO. ><SPACE><LAST FOUR DIGITS OF DEBIT CARD>	Hotlist your Debit Card when it is lost or stolen to prevent any misuse or fraud.
Mini Statement	MINI	To get the mini statement for Primary Account with last 3 transactions.
Generate Green Pin for Debit Card	EPIN<SPACE><ACCOUNT NO. ><SPACE><LAST FOUR DIGITS OF DEBIT CARD>	To generate a Green Pin for your Debit Card and activate it on ATM.
Request for a Cheque Book	CHQBOOK	Request new Cheque Book for your Primary Account.
Enquire Cheque Status	CHQSTATUS<SPACE><CHEQUE NO.>	Get the status of your cheque issued.
Stop Cheque Request	CHQSTOP<SPACE><CHEQUE NO.>	Stop your cheque from being encashed.
Set Primary Account for SMS Banking	SETPRIME<SPACE><ACCOUNT NO.>	Set Primary Account for SMS Banking in case you have multiple Savings Accounts.
De-register from SMS Banking	DEREG	De-register your mobile number for SMS Banking.

Statewise Branch Locations

Grievance Redressal

Level 1

Smile Centre

Call us on 1800 266 7711 (24*7 Toll free number)
Email: smile [at] suryodaybank [dot] com

If you are still not satisfied with the resolution you receive, contact-

Level 2

Nodal Officer

Rekha Francis Britto – AVP Customer Experience
Email : nodalofficer [at] suryodaybank [dot] com
Contact No. 7420053800
Email: nodalofficer [at] suryodaybank [dot] com
(Timings: From 9:30am to 6:00pm 2nd and 4th Saturday Holiday)

Level 3

Principal Nodal Officer

Ms. Deepti Malik – Senior Vice President - Retail Banking
Contact No. 8976707450
Email: pno [at] suryodaybank [dot] com
(Timings:From 9:30am to 6:00pm, 2nd and 4th Saturday Holiday)

Level 4

If you are still not satisfied with resolution provided and /or in case have not received a satisfactory response
within 30 days, you may refer the case to the banking ombudsman: