Ujjivan Bank Customer Care Number
1800 208 2121

Ujjivan Small Finance Bank
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Toll free Number(s):


1800 208 2121

All India Number(s):


92432 32121

SMS/Missed Call Banking

Email(s):


customercare@ujjivan.com


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1800 208 2121 (Phone Banking Services)
  • You can obtain complete information regarding your account.
  • Request for a new Debit Card, Cheque Book or a statement of account.
  • Update your registered mobile number/ email address.
  • Enable or Disable Mobile and Internet Banking Services.
  • Block your Debit card, UPI Services and stop Cheque payments in case of theft/emergency.
  • Speak about your grievances/complaints and share your valuable feedback.
  • Request for the information regarding the nearest ATM & Branch deta.
  • Locate your nearest ATM & Branch if you wish to visit branch directly.

SMS

SMS banking number is 9243232121


Mini statementMIN
Balance enquiryBAL
Know customer IDCUST
Fixed deposit enquiryFDE
Recurring deposit enquiryRDE
Cheque book requestCBR
Cheque status enquiryCHQ

Corporate/Regional Offices
OfficeLocationContact No.Fax. No.Address
Registered OfficeNew Delhi011-30432121 011-30432111Plot No. 2364/ 8, Khampur
Raya Village, Shadi Kampur,
Main Patel Road, New Delhi
- 110 008, India
Head Office & South
Regional Office
Bengaluru 080-40712121 080-41468700Grape Garden, No. 27, 3rd
‘A’ Cross, 18th Main,
6th Block, Koramangala,
Bengaluru - 560 095,
Karnataka.
East Regional OfficeKolkata033-40452121 033-40452120Rishi tech Park, 4th Floor,
Premises No. 02-0360, Plot
No DH-6/2, Action area ID,
New Town, Kolkata-700160.
West Regional OfficeMaharashtra--7th Floor, Almonte IT Park,
Landmark – Besides Reliance
Smart, Kharadi, Pune, Maharashtra
411014
North Regional OfficeUttar Pradesh0120-6262121-D-7, Vyapar Marg, Block
D, Sector 3, Noida, Uttar
Pradesh - 201301

Regional Nodal Officers

South Region
FunctionaryRegional Nodal Officer
Name Of The Regional Nodal
Officer
Syam Thomas
Email Idrno [dot] south [at] ujjivan [dot] com
Telephone No.080-40712121 Ext – 874
Mailing AddressUjjivan Small Finance Bank Limited
Grape Garden, No.27, 3Rd A Cross,
18Th Main, 6Th Block Koramangala,
Bengaluru - 560095
Areas Of OperationsKarnataka, Tamil Nadu,
Kerala, Goa And Pondicherry
Fax Number080-41468700

North Region
FunctionaryRegional Nodal Officers
Name Of The Regional Nodal
Officer
Yashovardhan Roy
Email Idrno [dot] north [at] ujjivan [dot] com
Telephone Number0120-6262121 Ext – 120
Mailing AddressUjjivan Small Finance Bank Limited
Block- D, Plot No -7, Vyapar Marg,
Gmtt Bulding 2Nd & 3Rd Floor, Sector
- 3 , Noida, Uttar Pradesh - 201301
Areas Of OperationsDelhi, Uttar Pradesh, Chandigarh,
Rajasthan, Uttarakhand, Punjab,
Haryana, Madhya Pradesh,
Chhattisgarh, Himachal Pradesh
Fax Number-

East Region
FunctionaryRegional Nodal Officers
Name Of The Regional Nodal
Officer
Sudhansu Sekhar Pattnaik
Email Idrno [dot] east [at] ujjivan [dot] com
Telephone Number033-40452171 Ext: 171
Mailing AddressUjjivan Small Finance Bank Limited
4Th Floor, Rishi Tech Park, Premises
No.02-0360, Plot No.Dh-6/2, Action
Area 1D, New Town, Kolkata - 70015
Areas Of OperationsWest Bengal, Jharkhand, Orissa,
Bihar, Assam, Meghalaya, Tripura
Fax Number-

West Region
FunctionaryRegional Nodal Officers
Name Of The Regional Nodal
Officer
Prerna Bhosale
Email idrno [dot] west [at] ujjivan [dot] com
Telephone Number020-41412121 EXT - 130
Mailing AddressUjjivan Small Finance Bank Limited
Almonte - It Park, Sr No 8, 7Th Floor,
Next To Reliance Smart, Hadapsar
Mundhwa Bypass, Village Kharadi,
Pune- 411014.
Areas Of OperationsMaharashtra, Gujarat
Fax Number-

Level 3: Principal Nodal Officer
Name of the Principal
Nodal Officer
Suresha C
Email Idpno [at] ujjivan [dot] com
Telephone Number080-40712121 EXT – 230
Mailing AddressUjjivan Small Finance Bank Limited
Grape Garden, No.27, 3Rd A Cross,
18Th Main, 6Th Block Koramangala,
Bengaluru - 560095
Fax Number080-41468700

Contact details of Heads of various Business operations
BusinessName of Head of the BusinessMail ID
LiabilitiesShrinivas MurtyShrinivas [dot] murty [at] ujjivan [dot] com
Micro Banking
& Rural Banking
Rajat Kumar Singhrajat [dot] singh [at] ujjivan [dot] com
MSERajiv Pathakrajiv [dot] pathak [at] ujjivan [dot] com
HousingAbhay Katariaabhay [dot] kataria [at] ujjivan [dot] com
Personal LoanManish Kumar Rajmanish [dot] raj [at] ujjivan [dot] com
Vehicle FinanceAbhiroop Chatterjeeabhiroop [dot] chatterjee [at] ujjivan [dot] com
TASCHimanshu Jaitleyhimanshu [dot] jaitley [at] ujjivan [dot] com
Third Party ProductsPradeep Kumark [dot] pradeep [at] ujjivan [dot] com

Grievance Redressal Regarding Business Correspondents
Level of EscalationOfficial to be approachedName & Contact
Level 1Phone Banking18002082121
Level 2Regional Nodal Officer (Service Quality)033-30452121 Ext- 172
080-40712171 Ext- 172
020-26406153 Ext- 156
011-30432124 Ext- 120
rno [dot] east [at] ujjivan [dot] com
rno [dot] west [at] ujjivan [dot] com
rno [dot] north [at] ujjivan [dot] com
rno [dot] south [at] ujjivan [dot] com
Level 3PNO (National Manager- Service Quality)080-40712121 EXT – 230
pno [at] ujjivan [dot] com
All issues escalated would be addressed within 7 days of raising the complaints.

Grievance Redressal Regarding NEFT/RTGS
Level of EscalationOfficials to be approachedContactE-mail Id
Generic Contact
(NEFT/RTGS - CFC)
Customer Care1800-208-2121customercare [at] ujjivan [dot] com
Escalation Level 1Gangadhar M K080-40712193ujjivan-neft [at] ujjivan [dot] com
Escalation Level 2Chitra Sriraman080-40712134ujjivan-neft [at] ujjivan [dot] com
Escalation Level 3Martin Pampilly080-40712120martin [dot] pampilly [at] ujjivan [dot] com

Banking Ombudsman
CentreName & Address of the Office of Banking OmbudsmanArea of Operation
AhmedabadShri G J Raju
C/o Reserve Bank of India
5th Floor, Nr. Income Tax,
Ashram Road
Ahmedabad-380 014

Tel. No. 079-26575807/ 079-26582357/ 079-26586718
Email : cms [dot] boahmedabad [at] rbi [dot] org [dot] in
Gujarat, Union Territories
of Dadra and Nagar Haveli,
Daman and Diu
BengaluruMs Saraswathi Shyamprasad
C/o Reserve Bank of India
10/3/8, Nrupathunga Road
Bengaluru -560 001

Tel. No. 080-22277660/ 080-22180221
Fax No. 080-22276114
Email : cms [dot] bobengaluru [at] rbi [dot] org [dot] in
Karnataka
BhopalShri V K Nayak
C/o Reserve Bank of India
Hoshangabad Road
Post Box No. 32, Bhopal-462 011

Tel. No. 0755-2573772
0755-2573776
0755-2573779
Email : cms [dot] bobhopal [at] rbi [dot] org [dot] in
Madhya Pradesh
BhubaneswarShri S Behera
C/o Reserve Bank of India
Pt. Jawaharlal Nehru Marg
Bhubaneswar-751 001

Tel. No. 0674-2396207/ 0674-2396008
Fax No. 0674-2393906
Email : cms [dot] bobhubaneswar [at] rbi [dot] org [dot] in
Odisha
Chandigarh

Shri J L Negi
C/o Reserve Bank of India
4th Floor, Sector 17
Chandigarh

Tel. No. 0172-2721109
Fax No. 0172-2721880
Email : cms [dot] bochandigarh [at] rbi [dot] org [dot] in

Himachal Pradesh, Punjab,
Union Territory of Chandigarh and
Panchkula, Yamuna Nagar and Ambala
Districts of Haryana .
ChennaiDr. Balu K
C/o Reserve Bank of India
Fort Glacis, Chennai 600 001

Tel No. 044-25395964
Fax No. 044-25395488
Email : cms [dot] bochennai [at] rbi [dot] org [dot] in
Tamil Nadu, Union Territories of
Puducherry (except Mahe Region) and
Andaman and Nicobar Islands
DehradunShri Arun Bhagoliwal
C/o Reserve Bank of India
74/1 G.M.V.N. Building, 1st floor,
Rajpur Road,
Dehradun - 248 001

Telephone : 0135-2742001
Fax : 0135-2742001
Email : cms [dot] bodehradun [at] rbi [dot] org [dot] in
Uttarakhand and seven districts of
Uttar Pradesh viz., Saharanpur,
Shamli (Prabudh Nagar), Muzaffarnagar,
Baghpat, Meerut, Bijnor and Amroha
(Jyotiba Phule Nagar)
GuwahatiShri Thotngam Jamang
C/o Reserve Bank of India
Station Road, Pan Bazar
Guwahati-781 001

Tel.No. 0361-2734219/ 0361-2512929
Email : cms [dot] boguwahati [at] rbi [dot] org [dot] in
Assam, Arunachal Pradesh, Manipur,
Meghalaya, Mizoram, Nagaland and
Tripura
HyderabadShri T Srinivasa Rao
C/o Reserve Bank of India
6-1-56, Secretariat Road
Saifabad, Hyderabad-500 004

Tel. No. 040-23210013
Fax No. 040-23210014
Email : cms [dot] bohyderabad [at] rbi [dot] org [dot] in
Andhra Pradesh and Telangana
JaipurShri C D Srinivasan
C/o Reserve Bank of India,
Ram Bagh Circle,
Tonk Road, Post Box No. 12
Jaipur-302 004

Tel. No. 0141-2577931
Email : cms [dot] bojaipur [at] rbi [dot] org [dot] in
Rajasthan
JammuShri P Shimrah
C/o Reserve Bank of India,
Rail Head Complex,
Jammu- 180012

Telephone: 0191-2477617
Fax : 0191-2477219
Email : cms [dot] bojammu [at] rbi [dot] org [dot] in
Union Territories of Jammu &
Kashmir and Ladakh
KanpurShri P K Nayak
C/o Reserve Bank of India
M. G. Road, Post Box No. 82
Kanpur-208 001

Tel. No. 0512-2305174/ 0512-2303004
Email : cms [dot] bokanpur [at] rbi [dot] org [dot] in
Uttar Pradesh (excluding Districts of
Ghaziabad, Gautam Buddha Nagar,
Saharanpur, Shamli (Prabudh Nagar),
Muzaffarnagar, Baghpat, Meerut,
Bijnor and Amroha (Jyotiba Phule Nagar)
KolkataShri Hauzel Thangzamuan
C/o Reserve Bank of India
15, Netaji Subhash Road
Kolkata-700 001

Tel. No. 033-22310217/ 033-22133353
Fax No. 033-22305899
Email : cms [dot] bokolkata [at] rbi [dot] org [dot] in
West Bengal and Sikkim
Mumbai (I)Dr. Neena Rohit Jain
C/o Reserve Bank of India
4th Floor, RBI Byculla Office Building,
Opp. Mumbai Central Railway Station,
Byculla, Mumbai-400 008

Tel No. 022-23022028
Fax : 022-23022024
Email : cms [dot] bomumbai1 [at] rbi [dot] org [dot] in
Districts of Mumbai, Mumbai
Suburban and Thane
Mumbai (II)C/o Reserve Bank of India,
4th Floor, RBI Byculla Office
Building, Opp. Mumbai Central
Railway Station, Byculla,
Mumbai-400 008

Telephone: 022-23001280
Fax : 022-23022024
Email : cms [dot] bomumbai2 [at] rbi [dot] org [dot] in
Goa and Maharashtra, (except the districts
of Mumbai, Mumbai Suburban and Thane)
PatnaShri Brij Raj
C/o Reserve Bank of India
Patna-800 001

Tel. No. 0612-2322569/ 0612-2323734
Fax No. 0612-2320407
Email : cms [dot] bopatna [at] rbi [dot] org [dot] in
Bihar
New Delhi (I)Smt. Anupam Sonal
C/o Reserve Bank of India,
Sansad Marg, New Delhi

Tel. No. 011-23725445
Fax No. 011-23725218
Email : cms [dot] bonewdelhi1 [at] rbi [dot] org [dot] in
North, North-West, West, South-West,
New Delhi and South districts of Delhi
New Delhi (II)Shri R S Amar
C/o Reserve Bank of India
Sansad Marg, New Delhi

Tel. No. 011-23724856
Fax No. 011-23725218-19
Email : cms [dot] bonewdelhi2 [at] rbi [dot] org [dot] in
Haryana (except Panchkula, Yamuna
Nagar and Ambala Districts) and
Ghaziabad and Gautam Budh Nagar
districts of Uttar Pradesh
New Delhi (III)Shri V G Sekar
C/o Reserve Bank of India
Sansad Marg, New Delhi

Tel. No. 011-23715393
Fax No. 011-23765234
Email : cms [dot] bonewdelhi3 [at] rbi [dot] org [dot] in
North-East, Central, Shahdara, East and
South-East districts of Delhi
RaipurShri. Keshab Korkora
C/o Reserve Bank of India
54/949, Shubhashish Parisar, Satya Prem Vihar
Mahadev Ghat Road, Sundar Nagar, Raipur- 492013

Telephone: 0771-2244246, 0771-2241819
Email : cms [dot] boraipur [at] rbi [dot] org [dot] in
Chhattisgarh
RanchiSmt Chandana Dasgupta
C/o Reserve Bank of India
4th Floor, Pragati Sadan,
RRDA Building,
Kutchery Road, Ranchi Jharkhand 834001

Telephone : 8521346222/ 9771863111/
7542975444
Fax : 0651-2210511
Email : cms [dot] boranchi [at] rbi [dot] org [dot] in
Jharkhand
ThiruvananthapuramShri G Ramesh
C/o Reserve Bank of India
Bakery Junction
Thiruvananthapuram-695 033

Tel. No. 0471-2332723/ 0471-2323959
Fax No. 0471-2321625
Email : cms [dot] botrivandrum [at] rbi [dot] org [dot] in
Kerala, Union Territory of Lakshadweep
and Union Territory of Puducherry
(only Mahe Region).


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