Ujjivan Bank Customer Care Number1800 208 2121
Ujjivan Bank Customer Care Number
1800 208 2121
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Toll free Number(s):
1800 208 2121
All India Number(s):
92432 32121
SMS/Missed Call Banking
Email(s):
customercare@ujjivan.com
IVRS Options
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- Kindly hold, your call will try to customer care executive
1800 208 2121 (Phone Banking Services)
- You can obtain complete information regarding your account.
- Request for a new Debit Card, Cheque Book or a statement of account.
- Update your registered mobile number/ email address.
- Enable or Disable Mobile and Internet Banking Services.
- Block your Debit card, UPI Services and stop Cheque payments in case of theft/emergency.
- Speak about your grievances/complaints and share your valuable feedback.
- Request for the information regarding the nearest ATM & Branch deta.
- Locate your nearest ATM & Branch if you wish to visit branch directly.
SMS
SMS banking number is 9243232121
Mini statement | MIN |
Balance enquiry | BAL |
Know customer ID | CUST |
Fixed deposit enquiry | FDE |
Recurring deposit enquiry | RDE |
Cheque book request | CBR |
Cheque status enquiry | CHQ |
Corporate/Regional Offices
Office | Location | Contact No. | Fax. No. | Address |
---|---|---|---|---|
Registered Office | New Delhi | 011-30432121 | 011-30432111 | Plot No. 2364/ 8, Khampur Raya Village, Shadi Kampur, Main Patel Road, New Delhi - 110 008, India |
Head Office & South Regional Office | Bengaluru | 080-40712121 | 080-41468700 | Grape Garden, No. 27, 3rd ‘A’ Cross, 18th Main, 6th Block, Koramangala, Bengaluru - 560 095, Karnataka. |
East Regional Office | Kolkata | 033-40452121 | 033-40452120 | Rishi tech Park, 4th Floor, Premises No. 02-0360, Plot No DH-6/2, Action area ID, New Town, Kolkata-700160. |
West Regional Office | Maharashtra | - | - | 7th Floor, Almonte IT Park, Landmark – Besides Reliance Smart, Kharadi, Pune, Maharashtra 411014 |
North Regional Office | Uttar Pradesh | 0120-6262121 | - | D-7, Vyapar Marg, Block D, Sector 3, Noida, Uttar Pradesh - 201301 |
Regional Nodal Officers
South Region
Functionary | Regional Nodal Officer |
---|---|
Name Of The Regional Nodal Officer | Syam Thomas |
Email Id | rno [dot] south [at] ujjivan [dot] com |
Telephone No. | 080-40712121 Ext – 874 |
Mailing Address | Ujjivan Small Finance Bank Limited Grape Garden, No.27, 3Rd A Cross, 18Th Main, 6Th Block Koramangala, Bengaluru - 560095 |
Areas Of Operations | Karnataka, Tamil Nadu, Kerala, Goa And Pondicherry |
Fax Number | 080-41468700 |
North Region
Functionary | Regional Nodal Officers |
---|---|
Name Of The Regional Nodal Officer | Yashovardhan Roy |
Email Id | rno [dot] north [at] ujjivan [dot] com |
Telephone Number | 0120-6262121 Ext – 120 |
Mailing Address | Ujjivan Small Finance Bank Limited Block- D, Plot No -7, Vyapar Marg, Gmtt Bulding 2Nd & 3Rd Floor, Sector - 3 , Noida, Uttar Pradesh - 201301 |
Areas Of Operations | Delhi, Uttar Pradesh, Chandigarh, Rajasthan, Uttarakhand, Punjab, Haryana, Madhya Pradesh, Chhattisgarh, Himachal Pradesh |
Fax Number | - |
East Region
Functionary | Regional Nodal Officers |
---|---|
Name Of The Regional Nodal Officer | Sudhansu Sekhar Pattnaik |
Email Id | rno [dot] east [at] ujjivan [dot] com |
Telephone Number | 033-40452171 Ext: 171 |
Mailing Address | Ujjivan Small Finance Bank Limited 4Th Floor, Rishi Tech Park, Premises No.02-0360, Plot No.Dh-6/2, Action Area 1D, New Town, Kolkata - 70015 |
Areas Of Operations | West Bengal, Jharkhand, Orissa, Bihar, Assam, Meghalaya, Tripura |
Fax Number | - |
West Region
Functionary | Regional Nodal Officers |
---|---|
Name Of The Regional Nodal Officer | Prerna Bhosale |
Email id | rno [dot] west [at] ujjivan [dot] com |
Telephone Number | 020-41412121 EXT - 130 |
Mailing Address | Ujjivan Small Finance Bank Limited Almonte - It Park, Sr No 8, 7Th Floor, Next To Reliance Smart, Hadapsar Mundhwa Bypass, Village Kharadi, Pune- 411014. |
Areas Of Operations | Maharashtra, Gujarat |
Fax Number | - |
Level 3: Principal Nodal Officer
Name of the Principal Nodal Officer | Suresha C |
Email Id | pno [at] ujjivan [dot] com |
Telephone Number | 080-40712121 EXT – 230 |
Mailing Address | Ujjivan Small Finance Bank Limited Grape Garden, No.27, 3Rd A Cross, 18Th Main, 6Th Block Koramangala, Bengaluru - 560095 |
Fax Number | 080-41468700 |
Contact details of Heads of various Business operations
Business | Name of Head of the Business | Mail ID |
---|---|---|
Liabilities | Shrinivas Murty | Shrinivas [dot] murty [at] ujjivan [dot] com |
Micro Banking & Rural Banking | Rajat Kumar Singh | rajat [dot] singh [at] ujjivan [dot] com |
MSE | Rajiv Pathak | rajiv [dot] pathak [at] ujjivan [dot] com |
Housing | Abhay Kataria | abhay [dot] kataria [at] ujjivan [dot] com |
Personal Loan | Manish Kumar Raj | manish [dot] raj [at] ujjivan [dot] com |
Vehicle Finance | Abhiroop Chatterjee | abhiroop [dot] chatterjee [at] ujjivan [dot] com |
TASC | Himanshu Jaitley | himanshu [dot] jaitley [at] ujjivan [dot] com |
Third Party Products | Pradeep Kumar | k [dot] pradeep [at] ujjivan [dot] com |
Grievance Redressal Regarding Business Correspondents
Level of Escalation | Official to be approached | Name & Contact |
---|---|---|
Level 1 | Phone Banking | 18002082121 |
Level 2 | Regional Nodal Officer (Service Quality) | 033-30452121 Ext- 172 080-40712171 Ext- 172 020-26406153 Ext- 156 011-30432124 Ext- 120 rno [dot] east [at] ujjivan [dot] com rno [dot] west [at] ujjivan [dot] com rno [dot] north [at] ujjivan [dot] com rno [dot] south [at] ujjivan [dot] com |
Level 3 | PNO (National Manager- Service Quality) | 080-40712121 EXT – 230 pno [at] ujjivan [dot] com |
All issues escalated would be addressed within 7 days of raising the complaints. |
Grievance Redressal Regarding NEFT/RTGS
Level of Escalation | Officials to be approached | Contact | E-mail Id |
Generic Contact (NEFT/RTGS - CFC) | Customer Care | 1800-208-2121 | customercare [at] ujjivan [dot] com |
Escalation Level 1 | Gangadhar M K | 080-40712193 | ujjivan-neft [at] ujjivan [dot] com |
Escalation Level 2 | Chitra Sriraman | 080-40712134 | ujjivan-neft [at] ujjivan [dot] com |
Escalation Level 3 | Martin Pampilly | 080-40712120 | martin [dot] pampilly [at] ujjivan [dot] com |
Banking Ombudsman
Centre | Name & Address of the Office of Banking Ombudsman | Area of Operation |
---|---|---|
Ahmedabad | Shri G J Raju C/o Reserve Bank of India 5th Floor, Nr. Income Tax, Ashram Road Ahmedabad-380 014 Tel. No. 079-26575807/ 079-26582357/ 079-26586718 Email : cms [dot] boahmedabad [at] rbi [dot] org [dot] in | Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu |
Bengaluru | Ms Saraswathi Shyamprasad C/o Reserve Bank of India 10/3/8, Nrupathunga Road Bengaluru -560 001 Tel. No. 080-22277660/ 080-22180221 Fax No. 080-22276114 Email : cms [dot] bobengaluru [at] rbi [dot] org [dot] in | Karnataka |
Bhopal | Shri V K Nayak C/o Reserve Bank of India Hoshangabad Road Post Box No. 32, Bhopal-462 011 Tel. No. 0755-2573772 0755-2573776 0755-2573779 Email : cms [dot] bobhopal [at] rbi [dot] org [dot] in | Madhya Pradesh |
Bhubaneswar | Shri S Behera C/o Reserve Bank of India Pt. Jawaharlal Nehru Marg Bhubaneswar-751 001 Tel. No. 0674-2396207/ 0674-2396008 Fax No. 0674-2393906 Email : cms [dot] bobhubaneswar [at] rbi [dot] org [dot] in | Odisha |
Chandigarh | Shri J L Negi | Himachal Pradesh, Punjab, Union Territory of Chandigarh and Panchkula, Yamuna Nagar and Ambala Districts of Haryana . |
Chennai | Dr. Balu K C/o Reserve Bank of India Fort Glacis, Chennai 600 001 Tel No. 044-25395964 Fax No. 044-25395488 Email : cms [dot] bochennai [at] rbi [dot] org [dot] in | Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands |
Dehradun | Shri Arun Bhagoliwal C/o Reserve Bank of India 74/1 G.M.V.N. Building, 1st floor, Rajpur Road, Dehradun - 248 001 Telephone : 0135-2742001 Fax : 0135-2742001 Email : cms [dot] bodehradun [at] rbi [dot] org [dot] in | Uttarakhand and seven districts of Uttar Pradesh viz., Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar) |
Guwahati | Shri Thotngam Jamang C/o Reserve Bank of India Station Road, Pan Bazar Guwahati-781 001 Tel.No. 0361-2734219/ 0361-2512929 Email : cms [dot] boguwahati [at] rbi [dot] org [dot] in | Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura |
Hyderabad | Shri T Srinivasa Rao C/o Reserve Bank of India 6-1-56, Secretariat Road Saifabad, Hyderabad-500 004 Tel. No. 040-23210013 Fax No. 040-23210014 Email : cms [dot] bohyderabad [at] rbi [dot] org [dot] in | Andhra Pradesh and Telangana |
Jaipur | Shri C D Srinivasan C/o Reserve Bank of India, Ram Bagh Circle, Tonk Road, Post Box No. 12 Jaipur-302 004 Tel. No. 0141-2577931 Email : cms [dot] bojaipur [at] rbi [dot] org [dot] in | Rajasthan |
Jammu | Shri P Shimrah C/o Reserve Bank of India, Rail Head Complex, Jammu- 180012 Telephone: 0191-2477617 Fax : 0191-2477219 Email : cms [dot] bojammu [at] rbi [dot] org [dot] in | Union Territories of Jammu & Kashmir and Ladakh |
Kanpur | Shri P K Nayak C/o Reserve Bank of India M. G. Road, Post Box No. 82 Kanpur-208 001 Tel. No. 0512-2305174/ 0512-2303004 Email : cms [dot] bokanpur [at] rbi [dot] org [dot] in | Uttar Pradesh (excluding Districts of Ghaziabad, Gautam Buddha Nagar, Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar) |
Kolkata | Shri Hauzel Thangzamuan C/o Reserve Bank of India 15, Netaji Subhash Road Kolkata-700 001 Tel. No. 033-22310217/ 033-22133353 Fax No. 033-22305899 Email : cms [dot] bokolkata [at] rbi [dot] org [dot] in | West Bengal and Sikkim |
Mumbai (I) | Dr. Neena Rohit Jain C/o Reserve Bank of India 4th Floor, RBI Byculla Office Building, Opp. Mumbai Central Railway Station, Byculla, Mumbai-400 008 Tel No. 022-23022028 Fax : 022-23022024 Email : cms [dot] bomumbai1 [at] rbi [dot] org [dot] in | Districts of Mumbai, Mumbai Suburban and Thane |
Mumbai (II) | C/o Reserve Bank of India, 4th Floor, RBI Byculla Office Building, Opp. Mumbai Central Railway Station, Byculla, Mumbai-400 008 Telephone: 022-23001280 Fax : 022-23022024 Email : cms [dot] bomumbai2 [at] rbi [dot] org [dot] in | Goa and Maharashtra, (except the districts of Mumbai, Mumbai Suburban and Thane) |
Patna | Shri Brij Raj C/o Reserve Bank of India Patna-800 001 Tel. No. 0612-2322569/ 0612-2323734 Fax No. 0612-2320407 Email : cms [dot] bopatna [at] rbi [dot] org [dot] in | Bihar |
New Delhi (I) | Smt. Anupam Sonal C/o Reserve Bank of India, Sansad Marg, New Delhi Tel. No. 011-23725445 Fax No. 011-23725218 Email : cms [dot] bonewdelhi1 [at] rbi [dot] org [dot] in | North, North-West, West, South-West, New Delhi and South districts of Delhi |
New Delhi (II) | Shri R S Amar C/o Reserve Bank of India Sansad Marg, New Delhi Tel. No. 011-23724856 Fax No. 011-23725218-19 Email : cms [dot] bonewdelhi2 [at] rbi [dot] org [dot] in | Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh |
New Delhi (III) | Shri V G Sekar C/o Reserve Bank of India Sansad Marg, New Delhi Tel. No. 011-23715393 Fax No. 011-23765234 Email : cms [dot] bonewdelhi3 [at] rbi [dot] org [dot] in | North-East, Central, Shahdara, East and South-East districts of Delhi |
Raipur | Shri. Keshab Korkora C/o Reserve Bank of India 54/949, Shubhashish Parisar, Satya Prem Vihar Mahadev Ghat Road, Sundar Nagar, Raipur- 492013 Telephone: 0771-2244246, 0771-2241819 Email : cms [dot] boraipur [at] rbi [dot] org [dot] in | Chhattisgarh |
Ranchi | Smt Chandana Dasgupta C/o Reserve Bank of India 4th Floor, Pragati Sadan, RRDA Building, Kutchery Road, Ranchi Jharkhand 834001 Telephone : 8521346222/ 9771863111/ 7542975444 Fax : 0651-2210511 Email : cms [dot] boranchi [at] rbi [dot] org [dot] in | Jharkhand |
Thiruvananthapuram | Shri G Ramesh C/o Reserve Bank of India Bakery Junction Thiruvananthapuram-695 033 Tel. No. 0471-2332723/ 0471-2323959 Fax No. 0471-2321625 Email : cms [dot] botrivandrum [at] rbi [dot] org [dot] in | Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region). |