Urban Ladder Customer Care Number080-4666 6777
Urban Ladder Customer Care Number
080-4666 6777
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All India Number(s):
080-4666 6777
Email(s):
hello@urbanladder.com
product & order related queries
bulk@urbanladder.com
Bulk Orders
sourcing@urbanladder.com
Partnership) sourcing-enquiries [at] urbanladder [dot] com
tech@urbanladder.com
For any technical issues or feedback
security@urbanladder.com
For sharing any security related issues
Cancellations and Returns
You can cancel your order for any product (except Made-to-Order products)
before delivery/installation. For Post-delivery/installation, you will be charged 100%
of the order value for cancellation.
- Write to hello [at] urbanladder [dot] com
In case of cancellation of any Made To Order product (“MTO”) within 24 hours
of placing the order, a full refund will be initiated. Post the 24-hour window,
you will be charged 25% of the order value as a restocking fee.
Shipping & Delivery
- Products will dispathed within 1-4 days of your order confirmation
depending on your location. - For pre-orders, the estimated delivery time is 12-15 days starting
from the day of shipping.
Grievance Contact
Name: Akash Chauhan
Email: hello [at] urbanladder [dot] com
