Virgin Australia Customer Care Number
List of Contact Numbers :
| If calling from | Contact number |
|---|---|
| Australia | 13 67 89 |
| New Zealand | 0800 67 0000 |
| United States of America | 1855 253 8021 |
| United Arab Emirates | 8000 612 002 |
| United Kingdom | 0800 051 1281 |
| Anywhere else in the world | +61 7 3295 2296 |
List of Domestic and International Airports :
| Airport: | Calling from: | Contact Number: | Contact Hours: |
|---|---|---|---|
| Canberra | Australia Overseas | (02) 6230 4559 +61 2 6230 4559 | 0800 - 1300 & 1400 - 1730 |
| Brisbane - Domestic | Australia Overseas | (07) 3114 8150 +61 7 3114 8150 | 0700-2300 |
| Melbourne - Domestic | Australia Overseas | (03) 9339 1750 +61 3 9339 1750 | 0500 - 2330 |
| Perth - Domestic | Australia Overseas | (08) 9475 7903 +61 8 9475 7903 | 1.5 hrs before & 30 min after flight departure |
| Adelaide | Australia Overseas | (08) 8238 7514 +61 8 8238 7514 | 0500-2100 |
| Albury | Australia Overseas | (02) 6023 3754 +61 2 6023 3754 | 1.5 hrs before & 30 min after flight departure |
| Apia | Samoa Overseas | 23097 +685 23097 | 3 hrs before & 1 hr after flight departure |
| Ayers Rock | Australia Overseas | (08) 8956 3419 +61 8 8956 3419 | 3 hrs before & 1 hr after flight departure |
| Auckland - International | New Zealand Overseas | (09) 256 8359 +64 9 256 6726 | 3 hrs before & 1 hr after flight departure |
| Ballina-Byron Bay | Australia Overseas | (02) 6686 7664 +61 2 6686 7664 | 1.5 hours before & 30 mins after flight departure |
| Brisbane - International | Australia Overseas | 0448 530 136 +61 448 530 136 bs [dot] bneint [at] virginaustralia [dot] com | 0600-2300 |
| Broome | Australia Overseas | (08) 9193 7750 +61 8 9193 7750 | 2200 Saturday - 0200 Sunday weekly |
| Broome | Australia Overseas | (08) 9193 7750 +61 8 9193 7750 | 2200 Saturday - 0200 Sunday weekly |
| Bundaberg | Australia Overseas | (07) 3117 0433 +61 7 3117 0433 | 1215-1515 |
| Cairns | Australia Overseas | (07) 4034 9321 +61 7 4034 9321 | 1115 - 1815 |
| Christchurch - International | New Zealand Overseas | (03) 357 3889 +64 3 357 3889 | 0400 - 0001 |
| Coffs Coast | Australia Overseas | (02) 6658 0696 +61 2 6658 0696 | 1.5 hrs before & 30 min after flight departure |
| Darwin | Australia Overseas | (08) 8945 3176 +61 8 8945 3176 | 1.5 hrs before & 30 min after flight departure |
| Denpasar | Bali Overseas | 361 9351 011 +62 361 9351 011 | 3 hrs before & 1 hr after flight departure |
| Dunedin - International | New Zealand Overseas | (03) 486 2715 +64 3 486 2715 | 3 hrs before & 1 hr after flight departure |
| Emerald Airport | Australia | (07) 4987 7317 | 0630-0900(Mon-Fri) 1045-1545(Mon-Fri) 1700-1900(Mon-Fri) 0945-1215(Sat) 1045-1545(Sun) 1700-1900(Sun) |
| Gladstone Airport | Australia Overseas | (07) 4978 7874 +61 7 4978 7874 | 0600-1400 & 1615-2000 (Mon-Fri) 0845-2345 (Sat) 1200-2000 (Sun) |
| Gold Coast - Domestic and International | Australia Overseas | (07) 5599 4047 +61 7 5599 4047 | 1.5 hrs before & 30 min after flight departure |
| Hamilton - International | New Zealand Overseas | (07) 843 0512 +64 7 843 0512 | 3 hrs before & 1 hr after flight departure |
| Hamilton Island | Australia Overseas | (07) 4946 9631 +61 7 4946 9631 | 1.5 hrs before & 30 min after flight departure |
| Hervey Bay (Fraser Coast) | Australia Australia (Alternative) Overseas | (07) 4125 5289 (07) 4125 4719 +61 7 4125 5289 | 1.5 hrs before & 30 min after flight departure |
| Hobart | Australia Overseas | (03) 6248 4443 +61 3 6248 4443 | 1.5 hrs before & 30 min after flight departure |
| Honiara | Solomon Islands Overseas | 36077 +677 36077 | 3 hrs before & 1 hr after flight departure |
| Karratha | Australia Overseas | (08) 9183 8263 +61 8 9183 8263 | 1.5 hrs before & 30 min after flight departure |
| Launceston | Australia Overseas | (03) 6391 8782 +61 3 6391 8782 | 1.5 hrs before & 30 min after flight departure |
| Mackay | Australia Overseas | (07) 4952 3355 +61 7 4952 3355 | 1.5 hrs before & 30 min after flight departure |
| Melbourne - International | Australia Overseas | 0481 012 122 +61 481 012 122 bs [dot] melint [at] virginaustralia [dot] com | 0530 - 1100 / 1900 - 2200 |
| Mildura | Australia Overseas | (03) 5023 4690 +61 3 5023 4690 | 1.5 hrs before & 30 min after flight departure |
| Nadi | Fiji Overseas | 6722 777 +679 6722 777 | 3 hrs before & 1 hr after flight departure |
| Newcastle | Australia Overseas | (02) 4965 0516 +61 2 4965 0516 | 1.5 hrs before & 30 min after flight departure |
| Newman | Australia Overseas | (08) 9175 0047 +61 8 9175 0047 | 1.5 hrs before & 30 min after flight departure |
| Nuku'alofa | Tonga Overseas | 35422 +676 35422 | 3 hrs before & 1 hr after flight departure |
| Perth - International | Australia Overseas | (08) 9475 7929 +61 8 9475 7929 | 3 hrs before & 1 hr after flight departure |
| Phuket | Thailand Overseas | 7635 1219 +66 7635 1219 | 3 hrs before & 1 hr after flight departure |
| Port Hedland | Australia Overseas | (08) 9140 1028 +61 8 9140 1028 | 1.5 hrs before & 30 min after flight departure |
| Port Macquarie | Australia Overseas | (02) 6583 1542 +61 2 6583 1542 | 1.5 hrs before & 30 min after flight departure |
| Port Moresby | Papua New Guinea Overseas | 323 9250 +675 323 9250 | 3 hrs before & 30 min after flight departure |
| Port Vila | Vanuatu Overseas | 25758 +678 25758 | 3 hrs before & 30 min after flight departure |
| Proserpine (Whitsunday Coast) | Australia Overseas | (07) 4945 5769 +61 7 4945 5769 | 1.5 hrs before & 30 min after flight departure |
| Queenstown - International | New Zealand Overseas | (03) 441 4161 +64 3 441 4161 | 3 hrs before & 30 min after flight departure |
| Rarotonga | Cook Islands Overseas | 20845 +382 20845 | 3 hrs before & 30 min after flight departure |
| Rockhampton | Australia Overseas | (07) 4922 1085 +61 7 4922 1085 | 1.5 hrs before & 30 min after flight departure |
| Sunshine Coast | Australia Overseas | (07) 5450 7485 +61 7 5450 7485 | 0900 - 1200 & 1445 - 1745 Sun |
| Sydney - Domestic | Australia Overseas | (02) 9352 7650 +61 2 9352 7650 | 0730 - 2230 |
| Sydney - International | Australia Overseas | (02) 9693 2563 +61 2 9693 2563 bs [dot] sydint [at] virginaustralia [dot] com | 0600 - 2100 |
| Townsville | Australia Overseas | (07) 4775 7035 +61 7 4775 7035 | 0430 - 0730 (Mon - Fri) 0530 - 0830 (Sat) 0730 - 1030 (Sun) 1430 - 1730 (Daily) 1930 - 2130 (Daily) |
| Wellington - International | New Zealand Overseas | (04) 380 6700 +64 4 380 6700 | 3 hrs before & 30 min after flight departure |
Mailing Address
P O Box 1034
Spring Hill Qld 4004
Head Office Address
56 Edmondstone Road
Bowen Hills, Brisbane, Queensland - 4006
Contact Number - (07) 3295 3000
