West Bengal State Electricity Distribution (WBSEDCL) Contact
19121

West Bengal Electricity Distributrion Company
Service Rating: 
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Toll free Number(s):


19121

Helpline No.

All India Number(s):


033-2359 8385

Retired Person's Help Desk
8422990336

SMS Service
8422990337

Missed Call Service
033-2262-2641

Kolkata Zonal Office
033-23591943

Principal Grievance Redressal Officers
033-2962 3756

Ombudsman

Theft Reporting
(6:00 am to 9:00 pm)

SMS & Missed Call Services
Sl No.Service TypeActivityVirtual Mobile numberUserTemplate
1Pull SMSRegistration of Mobile Number with WBSEDCL.8422990336All Consumers of WBSEDCLREG <9-digit Consumer Id>   <Space> <Installation Number>
2Pull SMSEnquiry of last raised bill detailRegistered Consumers of WBSEDCLBD <9-digit Consumer Id>
3Pull SMSEnquiry of last five(5) payment detailRegistered Consumers of WBSEDCLLPMT <9-digit Consumer Id>
4Pull SMSRaise No Power ComplaintRegistered Consumers of WBSEDCLNP <9-digit Consumer ID>
5Missed Call AlertRaise No Power Complaint8422990337Registered Consumers of WBSEDCLGive a missed call

Important Phone Numbers
ZONETELEPHONE
Kolkata Zone(033)2262-2641/40
Burdwan Zone0342-2551743
Midnapore Zone03222-275499
Baharampur Zone03482-251706
Siliguri Zone0353-2541401
REGIONAL OFFICETELEPHONE
Bidhannagar
(033)2337-1490
24-Pgs South(033)2423-0340
24-Pgs North(033)2593-1841
Howrah(033)2637-0458
Hooghly(033)2680-8352
Burdwan0342-2662431
Birbhum03462-255383
Midnapore03222-275655
Tamluk03228-266255
Purulia03252-223671
Bankura03242-250271
Murshidabad03482-250923
Nadia(033)2582-4997
Malda03512-220463
Darjeeling0353-2544844
Jalpaiguri03561-226747
Raigunj03523-252237
DIVISIONTELEPHONE
Behala(033)2480-8368
Garia(033)2436-6383
Baruipur(033)2433-8288
Diamond Harbour3174257446
Bidhannagar-I(033)2337-4003
Bidhannagar-II(033)2576-7258
Barrackpore(033)2592-0604
Naihati(033)2581-2256
Barasat(033)2552-1788
Basirhat03217-269318
Habra03216-237014
Howra-I(033)2637-6469
Howrah-II(033)2670-8023
Serampore
(033)2632-6138
Chandannagar
(033)2683-5814
Tarakeswar
3212277734
Arambag03211-256186
Uluberia2661-0464
Singur
2630-0829
Mogra26844211
Burdwan0342-2662437
Memari3422719258
Durgapore0343-2546165
Asansol
0341-2284811
Katwa
3453255296
Kalna
03454-255902
Suri
3462258195
Rampurhat
3461255334
Kharagpur
3222225257
Ghatal
3225255382
Tamluk
3228266165
Midnapore
3222263850
Contai
3220255080
Memari
0342-2260926
Haldia
32242751961
Bankura
3242250760
Bishnupur
3244254986
Purulia
3252222209
Kalyani
(033)2582-8156
Krishnagar
3472272039
Tehatta3471250288
Berhampore-I
3482224520
Berhampore-II3482252794
Malda3512253437
Uttar Dinajpur3523252571
Dakshin Dinajpur3522255532
Jalpaiguri
3561230694
Aliporeduar3564255582
Coochbehar3582222375
Siliguri Town0533-2542863
Siliguri Subarban3532581005
Kurseong0354-2344463
Darjeeling Gen0354-2258138

Customer Care Centres
DivisionCustomer Care CenterContact Number
BIDHAN NAGAR-IBIDHANNAGAR - I2359-9215/2337-0887
BIDHAN NAGAR-IBIDHANNAGAR - II2337-2423/2337-9957
BIDHAN NAGAR-IBIDHANNAGAR - III23359213/2335-3912
BIDHAN NAGAR-IIRAJARHAT2573-2659
BIDHAN NAGAR-IIBAGUIHATI2570-6939
BIDHAN NAGAR-IITEGHARIA2570-1761
BIDHAN NAGAR-IIKRISHNAPUR2576-5618
BIDHAN NAGAR-IINEW BARRACKPUR2537-7385
BIDHAN NAGAR-IIBIRATI2514-5040
BIDHAN NAGAR-IIBHANGAR03218-271901
BIDHAN NAGAR-IISARBERIA8697724422(No Landline)
BIDHAN NAGAR-IIMINAKHAN03217-260219
BEHALAAMTALA2470-9247
BEHALAPAILAN2480-8940
BEHALABAKHRAHAT2495-8947
BEHALABUDGE BUDGE2470-0118
DIAMOND HARBOURDIAMOND HARBOUR03174-255271
DIAMOND HARBOURSARISA03174-245674
DIAMOND HARBOURFALTA03174-225354
DIAMOND HARBOURKULPI03174-266221
DIAMOND HARBOURFSEZ03174-222361
KANKDWIPKANKDWIP03210-255056
KANKDWIPNAMKHANA03210-244243
KANKDWIPRUDRANAGAR03210-242574
KANKDWIPPATHAR PRATIMA03210-267222
GARIABANSDRONI2431-4730
GARIAGARIA2435-2249
GARIABORAL2428-9339
GARIABOALIA2432-8465
GARIARAJPUR2477-0551
GARIASONARPUR2434-3146
BARUIPURBARUIPUR2433-2133
BARUIPURMAHINAGAR2437-9200/9757
BARUIPURCHAMPAHATI(03218)261-667
BARUIPURJOYNAGAR(03218)220-214
BARUIPURKULTULI03218-248005
BARUIPURDAKSHIN BARASAT03218-222400
BARUIPURMOGRAHAT(03174)252-233
BARUIPURMATHURAPUR(03218)224-864
BARUIPURLAKSHMIKANTAPUR(03174)277-044
CANNINGCANNING(03218)255-230
CANNINGBASANTI(03218)203131/132
CANNINGJIBANTALA(03218)265009
BARRACKPURBARRACKPUR2592-0049
BARRACKPURRAHARA2568-2034
BARRACKPURSODEPUR2595-2772
BARRACKPURMURAGACHA2537-0040
BARRACKPURPANSILA2523-7488
BARRACKPURAGARPARA2565-5933
BARRACKPURANANDAPURI2592-0806
BARRACKPURJAFFARPUR2535-4064
BARRACKPURTALPUKUR2592-2138
BARRACKPURAUROBINDANAGAR2541-2778
NAIHATINAIHATI2581-2514
NAIHATIDEULPARA2581-2337
NAIHATIKANCHRAPARA2502-6180
NAIHATIHALISAHAR2585-8687
NAIHATIKAMPA2587-2272
NAIHATIBHATPARA2581-2764
NAIHATIKANKINARA2581-3206
NAIHATIAUTHPUR2581-2171
NAIHATISHYAMNAGAR2586-2766
NAIHATIJETHIA2588-6223
BARASATBARASAT2552-3226
BARASATBARASAT-II2584-0418/17
BARASATMADHYAMGRAM2538-3026
BARASATNABAPALLY2542-3690
BARASATNOAPARA2542-2795
BARASATDUTTAPUKUR2536-5514
BARASATGANGANAGAR2524-9336
BARASATBERACHAMPA03216-242254
BARASATJEERAT2536-3712
BARASATKADAMBAGACHI2562-9772
BASIRHATBASIRHAT03217-265235/03217-264455
BASIRHATMAITRA BAGAN03217-227222
BASIRHATKHOLAPOTA03217-249550
BASIRHATHAROA03217-248268
BASIRHATHASNABAD03217-233034
BASIRHATSWARUPNAGAR03217-253319
BASIRHATSANDESHKHALI03217-252330
BASIRHATHINGALGANJ03217-251187/03217-251287
BASIRHATBHEBIA03217-241341
BASIRHATKATIAHAT03217-243102/101
BASIRHATBADURIA03217-238467
HABRAHABRA03216-237147
HABRABANIPUR03216-270371
HABRAASHOKNAGAR03216-221357
HABRAGAIGHATA03215-252224
HABRAGOBORDANGA03216-249422
HABRAGUMA03216-227045/48
BONGAONBONGAON03215-255166
BONGAONGANGRAPOTA03215-262805
BONGAONTHAKURNAGAR03215-244618
BONGAONBAGDAH03215-263263
BONGAONGOPALNAGAR03215-260213
HOWRAH-IANDUL-MOURI2669-0615
HOWRAH-IJALDHULAGURI2629-0715
HOWRAH-IBALLY2671-1147
HOWRAH-IDASNAGAR2653-2318
HOWRAH-ISANTRAGACHI2657-2224
HOWRAH-IBHATTANAGAR2645-6094
HOWRAH-IJAGADISHPUR03212-260146
HOWRAH-IIDOMJUR2670-1054
HOWRAH-IISALAP2653-7942
HOWRAH-IIMUNSIRHAT03214-232824/03214-232246
HOWRAH-IIBARGACHIA03214-258347
HOWRAH-IIUDAYNARAYANPUR2670-1054
HOWRAH-II03214-257237/03214-2002602670-1054
HOWRAH-IIAMTA03214-260230
HOWRAH-IIAMORAGORI03214-234106
ULUBERIAAJODHYA03214-261254
ULUBERIABAGNAN -- I03214-266233
ULUBERIABAGNAN -- II03214-235063
ULUBERIABURIKHALI2661-8602
ULUBERIAGARCHUMUK03214-271097
ULUBERIAPANCHLA26612572/17
ULUBERIAULUBERIA26610628
ULUBERIADEULGRAM03214-269399
ULUBERIABIRSHIBPUR2661-2351
SERAMPORECHANDITALA03212-260253
SERAMPOREMAKHLA2663-4657
SERAMPORENABAGRAM2673-0820
SERAMPORESERAMPORE2622-2405
SERAMPOREBEGAMPUR03212-223030
SERAMPORERISHRA2672-5546
SERAMPOREDANKUNI2659-5031
TARAKESWARJANGIPARA03212-259847
TARAKESWARJANGALPARA03212-241443
TARAKESWARMOSAT03212-236116
TARAKESWARDHANEKHALI03213-257227
TARAKESWARDADPUR03212-252254
TARAKESWARGURAP03212-253214
TARAKESWARTARAKESWAR03212-276212
TARAKESWARRAJBALHAT03212-254300
ARAMBAGHARAMBAGH03211-255042
ARAMBAGHGOURHATI03211-261375
ARAMBAGHGOGHAT3211-26137
ARAMBAGHKAMARPUKUR03211-244240
ARAMBAGHASANPUR03212-259632
ARAMBAGHKHANAKUL03211-266217
ARAMBAGHRAJHATI03211-266245
ARAMBAGHPURSURA03212-255067
ARAMBAGHCHAMPADANGA03212-255045
CHANDAN NAGARPIPULPATI2686-4077
CHANDAN NAGARTOLAFATAK2680-3373
CHANDAN NAGARBALLYMORE2631-2850
CHANDAN NAGARMOGALTULI2680-0311
CHANDAN NAGARCHANDANNAGAR -12683-6052
CHANDAN NAGARCHANDANNAGAR -22683-6320
CHANDAN NAGARCHANDANNAGAR -32683-6770
CHANDAN NAGARBANDEL2631-4308
CHANDAN NAGARPOLBA03213-225001
CHANDAN NAGARKHALISANI2682-5482
MOGRAMOGRA03326844429
MOGRAPANDUA03213-266093
MOGRAKHANYAN03213-221181
MOGRABANSBERIA2634-6339
MOGRABAINCHI03213-269238
MOGRAKHAMARGACHI03213-279333
MOGRASOMRABAZAR03213-227065
MOGRAADISAPTAGRAM033-26843375
SINGUR-HARIPALHARIPAL03212-242236
SINGUR-HARIPALNALIKUL03212-233351
SINGUR-HARIPALNASIBPUR26303719
SINGUR-HARIPALSINGUR26302312
BURDWAN (URBAN)BURDWAN -- 10342-2662872/03422663061
BURDWAN (URBAN)BURDWAN -- 20342-2663121/03422665041
BURDWAN (URBAN)BURDWAN -- 30342-2645824/03422644840
BURDWAN (URBAN)BURDWAN -- 40342-2530906/03422532692
BURDWAN (RURAL)KHANDAGHOSH03451-254344
BURDWAN (RURAL)GUSKARA03452-255041/03452-255042
BURDWAN (RURAL)BONPASH03452-263233/03452-263300
BURDWAN (RURAL)GALSI03422-450293
BURDWAN (RURAL)BHATAR03422-321055
BURDWAN (RURAL)KURMUN0342-2310063
BURDWAN (RURAL)MADHABDIHI03451-251013
BURDWAN (RURAL)RAINA03422-588388
MEMARIMEMARI03422-250245
MEMARISAKTIGARH03422-586022
MEMARISATGACHIA3422700252
MEMARIJAMALPUR03451-288245
MEMARINABASTHA03422-719258
KATWADAINHAT03453244269
KATWANATUNHAT03453-266550
KATWAKATWA03453255145
KATWAKETUGRAM03453273222
KALNAMONTESWAR03422-750526
KALNASAMUDRAGARH03454-266246
KALNABAIDYAPUR03454-245237
KALNAPURBASTHALI03454-264055
KALNAKALNA03454-255035
KALNADHATRIGRAM03454-270580
DURGAPURBENACHITY0343-2584589
DURGAPURANDAL0341-2373236
DURGAPURPANAGARH0343-2524266
DURGAPURBUDBUD0343-2512234
DURGAPURUKHRA0341-2665521
DURGAPURJAMURIA0341-2455356
DURGAPURGOPALPUR0343-2538501
DURGAPURPANDAVESWAR0341-2677303
ASANSOLASANSOL-I0341-2284339
ASANSOLASANSOL -- II0341-2252920
ASANSOLRANIGANJ0341-2444569
ASANSOLBARAKAR0341-2520030
ASANSOLHIRAPUR0341-2230871
ASANSOLRUPNARAYANPUR03412530248
ASANSOLDOMOHANI0341-2772269
SURISURI EAST03462-255448
SURISURI WEST03462-255784
SURIDUBRAJPUR03462-244077
SURIKHOYRASOL03462-240215
SURICHANDRAPUR / RAJNAGAR03462-278485
SURIMD. BAZAR03462-260364
BOLPURSHANTINIKETAN03463-252996
BOLPURBOLPUR03463-275233
BOLPURAHMEDPUR03463-230230
BOLPURLAVPORE03463-266245
BOLPURKIRNAHAR03463-267126
BOLPURILAMBAZAR03463-275233/275008
RAMPURHATRAMPURHAT03461-259768
RAMPURHATMARGRAM03461-265550
RAMPURHATSAINTHIA03462-262225
RAMPURHATMAYURESWAR03462-235246
RAMPURHATMOLLARPUR03465-255238
RAMPURHATMURAROI03465-252238
KHARAGPURKHARAGPUR03222-225149
KHARAGPURMALANCHA03222-254107
KHARAGPURBALICHAK03222-244243
KHARAGPURPINGLA03222-238543
KHARAGPURSABONG03222-249246
KHARAGPURMADPUR03222-247045
KHARAGPURLOWADA03222-240343/243
KHARAGPURNIMPURA03222-233077
BELDANARAYANGARH03229-258233
BELDABELDA03229-256521
BELDAKESHIARY03229-252239
BELDADATAN03229-253241
BELDAMOHANPUR03220-232232
BELDASANKRAIL03229-252239
BELDAKHAKURDA03229-259313
BELDANAYAGRAM03229-267268
MIDNAPOREMIDNAPUR03222-275521
MIDNAPOREANANDAPUR03227-252155
MIDNAPOREBARUA03222-276931
MIDNAPORESALBONI03227-285224
MIDNAPORECHANDRA KONA ROAD03227-282325
MIDNAPOREAMLAGORA03227-265033
JHARGRAMJHARGRAM03221-255014
JHARGRAMMANIKPARA03221-230227
JHARGRAMJAMBONI03221-265324
JHARGRAMBINPUR03221-260214
JHARGRAMBELPAHARI9775511191/landline not active
JHARGRAMGOPIBALLAVPUR03221-266235
GHATALDASPUR03225253372
GHATALSONAKHALI03225-248005
GHATALGHATAL03225255041
GHATALC. K. TOWN03225-266253
GHATALRAMJIBANPUR03225279547
GHATALUPPER KUAI03227-289225
GHATALBIRSINGHA03225262321
TAMLUKTAMLUK03228-266029
TAMLUKMATANGINI03228-258230
TAMLUKNANDAKUMAR03228-275233
TAMLUKKOLAGHAT03228-256004
TAMLUKGOPALNAGAR03228-237315
TAMLUKPANSKURA03228-252248
TAMLUKGOURANGAPUR03228-241604
TAMLUKPRATAPPUR03228-252107
TAMLUKMOYNA03228-260229
EGRABHAGWANPUR03220-272238
EGRAEGRA03220244227
EGRAPATASHPUR03220242246
CONTAIKHEJURI03220276240
CONTAICONTAI03220255019
CONTAIMARISDA03220250234
CONTAIPICHHABONI03220234222
CONTAIMADHAKHALI03220-270333
CONTAIDIGHA03220266236
HALDIACHAITANYAPUR03224286124
HALDIADURGACHAK03224272109
HALDIAMAHISADAL03224241324
HALDIACHANDIPUR03228272122
HALDIANANDIGRAM03228232041
BANKURALALBAZAR03242250567
BANKURASCHOOLDANGA03242251347
BANKURABARJORA03241257223
BANKURABELIATORE03241259424
BANKURASALTORA03241273233
BANKURAJHANTIPAHARI03242270225
BANKURACHHATNA03242277223
BANKURAGANGAJAL GHATI03241265236
BANKURAMEJIA03241259356
KHATRARANIBANDH03243250238
KHATRAHIRBANDHNo Landline/8348488000
KHATRAKHATRA03243-255226
KHATRAINDPUR03242260224
KHATRATALDANGRA03243-265223
KHATRASIMLAPAL03243-262234
KHATRASARENGA03243-269119
KHATRARAIPUR03243-267101
BISHNUPURBISHNUPUR03244252060
BISHNUPURSONAMUKHI03244275233
BISHNUPURINDUS03244263223
BISHNUPURPATRASAYER03244266244
BISHNUPURRADHANAGAR03244257336
BISHNUPURONDA03242266222
BISHNUPURJOYPUR03244249242
BISHNUPURKOTULPUR03244240230
PURULIAPURULIA03253-259300
PURULIATELKALPARA03252222254
PURULIABANDWAN03253-257657
PURULIAJHALDA03254-255585
PURULIAJOYPUR03254252242
PURULIAARSHA03252-202221
PURULIABALARAMPUR03252-244423
PURULIABARABAZAR03253-258229
PURULIABAGMUNDI03252-250244
RAGHUNATHPURMANBAZAR03253-255230
RAGHUNATHPURHURA03252-240525
RAGHUNATHPURPUNCHA03253-259300
RAGHUNATHPURRAGHUNATHPUR03251256012
RAGHUNATHPURSALTORE03251264071
RAGHUNATHPURSANTURI03251250226
RAGHUNATHPURCHELYAMA03251-262242
RAGHUNATHPURADRA03251-244432
RAGHUNATHPURKASHIPUR03251-46228
RAGHUNATHPURANARA03251-254855
RAGHUNATHPURDUBRA PARA03251-266242
KALYANIARANGHATA03473-262003
KALYANIULA BIRNAGAR03473-261366
KALYANIRANAGHAT (N/S)03473-210271
KALYANIRANAGHAT (E)03473-210503
KALYANIAISHTOLA03473-210293
KALYANIGANGNAPUR03473-268250
KALYANICHAKDAH (EAST)03473-245024
KALYANIEAST BISHNUPUR03473-249465
KALYANICHAKDAH (WEST)03473-243645
KALYANIKALYANI033-25827089
KALYANIGAYESHPUR033-25897882
KALYANISUBARNAPUR03473-233372
KALYANIMADANPUR03473-230043
KRISHNAGARKRISHNAGAR TOWN03472-252918
KRISHNAGARSANTIPUR03472-278020
KRISHNAGARFULIA03473-234473
KRISHNAGARDIGNAGAR03472-274274
KRISHNAGARNABADWIP03472-240344
KRISHNAGARBADKULLA03473-270221
KRISHNAGARKRISHNAGANJ03472-276204
KRISHNAGARBAGULA03473-272209
KRISHNAGARSWARUPGANJ03472-248203
KRISHNAGARCHITRASALI03472-235014
KRISHNAGARSUTRAGARH03472-279020
TEHATTADEBAGRAM03474-266220
TEHATTAPALASSEY03474 - 262247
TEHATTACHAPRA03474-270222
TEHATTABETHUADAHARI03474-255254
TEHATTAKARIMPUR03471-255126
TEHATTANAZIRPUR03471-259599
TEHATTADHUBULIA03472-261215
TEHATTATEHATTA03471-250226
TEHATTAP. AVOYNAGAR03471-252234
TEHATTAMATIARY03474-269233
TEHATTAMURGACHA DHARMADA03474-268115
BAHARAMPURKHAGRA03482-252029
BAHARAMPURGORABAZAR03482-253547
BAHARAMPURCOSSIMBAZAR03482-268170
BAHARAMPURBAHARAMPUR03482-224155
BAHARAMPURBAHARAN03482-230600
BAHARAMPURBELDANGA03482-264045
BAHARAMPURREJINAGAR03482-241351
BAHARAMPURAMTALA03482-247237
BAHARAMPURDOMKAL03481-230331
BAHARAMPURSARGACHI03482-232323
DOMKALDOULATABAD03481-232043
DOMKALJALANGI03481-235048
DOMKALCHAK-ISLAMPUR03481-236374
DOMKALRANINAGAR03481-238034
RAGHUNATHGANJRAGHUNATHGANJ03483-266087
RAGHUNATHGANJJANGIPUR03483-264211
RAGHUNATHGANJAURANGABAD03485-262459
RAGHUNATHGANJDHULIAN03485-265274
RAGHUNATHGANJFARAKKA03485-253888
RAGHUNATHGANJSAGARDIGHI03483-268039
JIAGANGBHAGABANGOLA03483-258031
JIAGANGLALGOLA03483-274448
JIAGANGJIAGANG03483-255220
JIAGANGMMT03482-270234
JIAGANGNABAGRAM03483-253458
JIAGANGAZIMGANJ03483-270040
KANDIKANDI03484-255428
KANDIBHARATPUR03484-225152
KANDISALAR03484-273025
KANDIPANCHTHUPI03484-271058
KANDIKHARGRAM03484-260050
KANDIGOALJAN03482-226468
KANDISAKTIPUR03482-242650
KANDIGOKARNA03484-277111
SOUTH MALDARATHBARI03512-266099
SOUTH MALDAFULBARI03512-266520
SOUTH MALDAMOKDAMPUR03512-252055
SOUTH MALDAOLD MALDA03512-262837
SOUTH MALDAKALIACHAK03512-244266
SOUTH MALDASUJAPUR03512-247900
SOUTH MALDAAIHO03511-252008
SOUTH MALDAMOTHABARI03512-248630
SOUTH MALDAMATHURAPUR03512-272058
SOUTH MALDABAISNABNAGAR03512-222006
NORTH MALDASAMSI03513-265249
NORTH MALDAPARANPUR03513-284569
NORTH MALDAGAZOLE03512-235343
NORTH MALDACHANCHAL03513-252226
NORTH MALDAHARISHCHANDRAPUR03513-255051
NORTH MALDABHALUKA03513-268603
NORTH MALDABAMANGOLA03511-266332
NORTH MALDAMALATIPUR03513-265219
SILIGURI TOWNHAKIMPARA03532538244
SILIGURI TOWNPOWER HOUSE03532543153
SILIGURI TOWNPRADHANNAGAR03532512324
SILIGURI TOWNSUBHASPALLI03532596059
SILIGURI TOWNNJP GATE BAZAR03532563399
SILIGURI TOWNMILANPALLI03532561100
SILIGURI TOWNSILIGURI TOWN03532431006
SILIGURI SUBURBANBAGDOGRA03532552962
SILIGURI SUBURBANMATIGARA03532571699
SILIGURI SUBURBANSHIBMANDIR03532582775
SILIGURI SUBURBANNAXALBARI03532488239
SILIGURI SUBURBANPHANSIDEWA03532587308
SILIGURI SUBURBANPHANSIDEWA03532587308
SILIGURI SUBURBANBIDHANNAGAR0353-2004736
SILIGURI SUBURBANKHARIBARI03532554326
KALIMPONGKALIMPONG03552-255855
KALIMPONGTEESTABAZAR03552-268388
KALIMPONGMONGPU03552-266849
KURSEONGKURSEONG0354-2344667
KURSEONGSONADA0354-2466228
KURSEONGMIRIK0354-2243224
DARJEELINGDARJEELING0354-2254634
DARJEELINGBIJONBARI0354-2260468
DARJEELINGLODHAMA0354-2222320
DARJEELINGTAKDA0354-2262219
DARJEELINGSUKHIAPOKRI0354-2464220
JALPAIGURIUM SECTOR03561-230439
JALPAIGURINBPP SECTOR03561-232036
JALPAIGURIBELACOBA03561-240230
JALPAIGURIFULBARI HAT0353-2568901
JALPAIGURIHALDIBARI03561-263222
JALPAIGURIMOYNAGURI03561-233077
JALPAIGURICHANGRABANDHA03584-244712
JALPAIGURIDHUPGURI03563-250047
MALBANARHAT03563-252179
MALNAGRAKATA03565-272052
MALMALBAZAR03562-255040
MALODLABARI03562-250282/250051
MALMATELI03562-242253
MALJHALONG PEREN0355-2265558
ALIPURDUARALIPURDUAR NEW TOWN03564255002
ALIPURDUARALIPURDUAR P. BAZAR03564-253078
ALIPURDUARKAMKHYAGURI03564-260338
ALIPURDUARKALCHINI03566-240332
ALIPURDUARJAIGAON03566-264114
ALIPURDUARBIRPARA03563-266055
ALIPURDUARFALAKATA03563-260261
ALIPURDUARMADARIHAT03563-262222
ALIPURDUARSAMUKTALA03564-240077
COOCHBEHARCOOCHBEHAR MAIN03582-227011
COOCHBEHARKHAGRABARI03582-250266
COOCHBEHARNEW TOWN03582-227439
COOCHBEHARDINHATA-I03581-255007
COOCHBEHARDINHATA-II03581-256815
COOCHBEHARTOOFANGANJ03582-244238
COOCHBEHARBOXIRHAT03582-263027
MATHABHANGAMATHABHANGA03583-255259
MATHABHANGASITAI03583-245236
MATHABHANGADOLONGMORE03583-255044
MATHABHANGASITALKUCHI03583-263233
RAIGANJRAIGANJ03523-252583
RAIGANJKALIAGANJ03523-258020
RAIGANJHEMTABAD03523-221230
RAIGANJBIRNAGAR03523-242573
RAIGANJITAHAR03523-277145
RAIGANJKARANDIGHI03525-252066/65
ISLAMPURDALKHOLA03525-257105
ISLAMPURKANKI03525-254129
ISLAMPURGOALPOKHAR03526-266133
ISLAMPURISLAMPUR03526-255072
ISLAMPURCHOPRA03526-263412
D. DINAJPURBALURGHAT03522271699
D. DINAJPURHILI03522-250243
D. DINAJPURKUMARGUNJ03521-254206
D. DINAJPURBUNIADPUR03524-259005
D. DINAJPURPATIRAMPORE03522-253364
D. DINAJPURHARIRAMPUR03524-265068
D. DINAJPURGANGARAMPUR03521-255040
D. DINAJPURKUSHMUNDI03524-263545
D. DINAJPURTAPAN03521-252224

Grievance Redressal

Regional Grievance Redressal Officers
Sl No.Name of the RegionName of RGROTelephoneMobile Number (Official)E-mailDesignationAddress
1Bidhannagar Regional OfficeSri Debranjan Ghosh(033) 232484157449304402rgro [dot] bidhannagar [at] wbsedcl [dot] inD.E.(Elec)Finance Center,
2nd Floor,
CBD Plot No-1,
Action Area-II,
New Town,
Rajarhat,
Kolkata-700161.
224 Pgn (N) Regional OfficeSri Sujit Golder(033) 259203537449304543rgro [dot] north24pgs [at] wbsedcl [dot] inD.E. (Elec.)1&2, B.T. Road, Barrackpore, 24 Pgs (N)- 700120
324 Pgn (S) Regional OfficeSri Pradip Kumar Mondal(033) 242304937449304048rgro [dot] south24pgs [at] wbsedcl [dot] inD.E. (Elec)Administrative Building (1st Floor), Baruipur: Padmapukur, Kulpi Road, Kol- 144
4Howrah Regional OfficeSri B. Adhya(033) 263704997449304859rgro [dot] howrah [at] wbsedcl [dot] inD.E. (Elec.)13, NS Road ,Mallick Phatak,Howrah-711101
5Hooghly Regional OfficeSri Ashim Krishna Biswas(033) 2686 54877449303409rgro [dot] hoogly [at] wbsedcl [dot] inD.E. (Elec)Hooghly Regional Office, Rammandir, Chinsurah R.S., Hooghly - 712102
6Burdwan Regional OfficeSri Saswata Chowdhury0342-26624247449303061rgro [dot] burdwan [at] wbsedcl [dot] inD.E. (Elec.)1st Floor, New Administrative Building. Power House Complex. Frezer Avenue. Burdwan - 713101
7Birbhum Regional OfficeSri Sandip Mondal(03462) 2556827449303704rgro [dot] birbhum [at] wbsedcl [dot] inD.E. (Elec.)Super Market Complex, 2nd floor, Suri, Birbhum - 731101
8Nadia Regional OfficeSri Som Nath Roy03472-2511507449302053rgro [dot] nadia [at] wbsedcl [dot] inS.E. (Elec.)Administrative building Power House Complex Bejikhali, Krisnanagar PIN Code: 741101
9Murshidabad Regional OfficeSri Madhab Chandra Sarkar(03482) 2509247449302310rgro [dot] murshidabad [at] wbsedcl [dot] inD.E. (Elec.)Cantonment Road, opp. Ritwik Sadan, Murshidabad, Pin - 742101
10Malda Regional OfficeAfroj Ahmed(03512) 2204567449302603rgro [dot] malda [at] wbsedcl [dot] inD.E. (Elec.)Commercial Estate, Netaji Market, Malda, Pin - 742101
11Paschim Midnapur Regional OfficeSri Angshuman Nag(03222) 275655rgro [dot] paschimmedinipur [at] wbsedcl [dot] inD.E. (Elec.)RGRO Administrative Building 2nd Floor,Burdge Town, Paschim Midnapur, Pin -721101
12Purba Midnapore Regional OfficeSri Gopal Ch. Jana(03228) 2632567449305281rgro [dot] purbamedinipur [at] wbsedcl [dot] inD.E. (Elec.)3rd Floor, Bijli Bhavan, Daharpur, P.O.+P.S.-Tamluk, Dist.- Purba Medinipur
13Bankura Regional OfficeSri Tarun Acharyya(03242) 2508807449305481rgro [dot] bnk [at] wbsedcl [dot] inD.E. (Elec.)Bidyut Prasasonik Bhavan, Lalbazar, Bankura
14Purulia Regional OfficeSri Chanchal Mondal(03252) 255361rgro [dot] purulia [at] wbsedcl [dot] inD.E. (Elec.)Zilla Parisad Building, 4th Floor, Purulia
15Uttar Dinajpur Regional OfficeSri Santa Roy(03523) 2525297449301501rgro [dot] ud [at] wbsedcl [dot] inD.E. (Elec.)Administrative Building, WBSEDCL, Shivbari, Mohanbati, Raiganj, U/Dinajpur - 733134
16Darjeeling Regional OfficeSri Sumit Chowdhury(0353) 25405717449301102rgro [dot] darjeeling [at] wbsedcl [dot] inD.E. (Elec.)Darjeeling Region,WBSEDCL, 3rd Floor, Administrative Building, Power House Campus, 2nd Mile, Sevoke Road, Siliguri-734001
17Jalpaiguri Regional OfficeSri Gobinda Talukdar(03561) 2578407449301301rgro [dot] jalpaiguri [at] wbsedcl [dot] inD.E. (Elec.)SJDA Complex, P.O. Denguajhar, Jalpaiguri,Pin-735121
18Cooch Behar Regional OfficeSri Biplob Roy(03582) 2290497449301411rgro [dot] coochbehar [at] wbsedcl [dot] inD.E. (Elec.)N.N. Road by Lane, opposite to N.N.Park, Cooch Behar, Pin-736101
19Dakhin Dinajpur DivisionSri Shubhadip Banerjee(3522) 2555327449301591rgro [dot] dd [at] wbsedcl [dot] inD.E. (Elec.)Dakshin Dinajpur Divisional OfficeAdmn. Building, Power House, PO- B.T. Park, Dist- Dakshin Dinajpur, Pin-733103
20Alipurduar Regional officeSubhajit Samajdar7449301702rgro [dot] alipurduar [at] wbsedcl [dot] inDE (Elec.)Dooars Kanya, Room No. 501, P.O. & Dist.- Alipurduar Pin-736121

Principal Grievance Redressal Officers
Sl No.Name of the RegionName of RGROTelephoneE-mailDesignationAddress
1Customer Relation Management CellSmt. Mousumi Bhowmick033-23591943crmcell [at] wbsedcl [dot] inChief EngineerBidyut Bhawan, Gr Floor, Block-A, Karunamayee, Saltlake, Kolkata-91

Ombudsman, WBERC

Office of the Ombudsman,
West Bengal Electricity Regulatory Commission,
(Appointed u/s 42(6) of the Electricity Act, 2003)
Plot No.-AH/5(2nd Floor),
Premises No. Mar 16-1111
Action Area,1A, New Town, Rajarhat, Kolkata-700 163
Phone No.: (033) 2962 3756
Email: wbercombudsman20l2 [at] gmail [dot] com


Registered Office

Vidyut Bhavan, Block- DJ
Sector-II,Bidhannagar,
Kolkata-700091


Important Links


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