Toll free Number(s):

1-888-937-8538

WestJet flights

1-877-737-7001

6 a.m. to 10 p.m - WestJet Vacations

1-866-666-6224

Toll Free For Canada

1-888-937-8538

Outside of Canada For Lost Baggage and Flight Enquiries

1-866-695-2247

Baggage Services Agent at the arrival airport

1-888-937-8538 (1-888-WESTJET)
1-877-737-7001 (6 a.m. to 10 p.m - WestJet Vacations)

App

Download App

Lost/Found/Demaged Baggage

Phone Number:

1-866-695-2247 ( Baggage Services Agent at the arrival airport)
1-866-666-6224(Toll Free For Canada)
403-444-2581(Outside of Canada For Lost Baggage)
1-888-937-8538(Outside of Canada For Lost Baggage and Flight Enquiries)
1-877-737-7001(Westjet Vacations)

WestJet

Name	Contact Details
Guests with special needs	TTY for hearing impaired Toll-free (open 24/7): 1-877-952-0100 Guests with disabilities experiencing difficulties accessing WestJet.com: Toll-free (open 24/7): 1-866-693-7853 Email: disabilityassistance [at] westjet [dot] com
Investor relations	Toll-free: 1-877-493-7853 Email: investor_relations [at] westjet [dot] com
Lost and found, damaged or missing baggage	Damaged baggage, missing baggage or missing contents Toll-free from Canada: 1-866-666-6224 Outside of Canada: 403-444-2581.1 Additional charges and restrictions may apply. Lost and found To report an item left on board, or to update an existing report, please choose from the links below. Create new report Update an existing report
Our addresses	WestJet Campus 22 Aerial Place N.E. Calgary, Alberta, Canada T2E 3J1 WestJet Hangar 21 Aerial Place N.E. Calgary, Alberta, Canada T2E 8X7
WestJet Cargo	Toll free (open 24/7): 1-866-952-2746 (1-866-WJ-CARGO)
WestJet Groups	Groups/meetings/conventions: 1-844-213-5230 Open Monday - Friday: 7 a.m. to 5:30 p.m. MT. Closed Saturday, Sunday, Holidays Request a quote for flight-only group bookings. Request a discount code for convention travel
WestJet Rewards Platinum and Gold priority support	Platinum and Gold tier members: please sign into your account from the WestJet app to access your respective dedicated number
WestJet store	Phone: 403-539-7099 Fax: 403-648-8715 Open Monday - Friday: 10 a.m. to 5 p.m. MT Mailing address: 22 Aerial Place N.E. Calgary, Alberta, Canada T2E 3J1

Travel Partners

Name	Phone Number
AIR MILES®	1-888-247-6453
Car rentals	1-800-681-2917
RBC insurance	1-866-896-8171
Travel agent support	Travel Support Team Monday – Sunday, 6 a.m. – 7:00 p.m. MT After hour calls will be directed to WestJet Contact Centre Phone: 1-877-664-3205 Travel Agency Accounting Email: taaccounting [at] westjetvacations [dot] com
WestJet partner hotels	1-855-757-0373

Government Consumer Protection

Name	Contact Details
Canadian Transportation Agency	Ottawa, Ontario K1A 0N9 Toll free: 1-888-222-2592
U.S. Department of Transportation Consumer Protection Office C-75	1200 New Jersey Avenue, SE Washington, DC 20590 Inside the continental U.S.: 1-855-368-4200 Outside the continental U.S.: 1-202-366-2220

International Phone Number

Africa

Country Name	Phone Number	Additional Phone Number
South Africa	800-5381-5696	WestJet flights: 1-888-937-8538 WestJet vacations: 1-877-737-7001

Asia

Country Name	Phone Number	Additional Phone Number
China	800-5381-5696	WestJet flights: 1-888-937-8538 WestJet vacations: 1-877-737-7001
Hong Kong	800-5381-5696
Israel	800-5381-5696
Japan	800-5381-5696
Korea (Democratic People's Republic of)	800-5381-5696
Korea (Republic of)	800-5381-5696
Macao	800-5381-5696
Malaysia	800-5381-5696
Philippines	800-5381-5696
Singapore	800-5381-5696
Taiwan	800-5381-5696
Thailand	800-5381-5696

Australia (Oceania)

Country Name	Phone Number	Additional Phone Number
Australia	0011-800-5381-5696	WestJet flights: 1-888-937-8538 WestJet vacations: 1-877-737-7001
New Zealand	800-5381-5696

Europe

Country Name	Phone Number	Additional Phone Number
Austria	800-5381-5696	WestJet flights: 1-888-937-8538 WestJet vacations: 1-877-737-7001
Belgium	800-5381-5696
Denmark	00-800-5381-5696
Finland	800-5381-5696
France	00-800-5381-5696
Germany	00-800-5381-5696
Hungary	00-800-5381-5696
Iceland	00-800-5381-5696
Ireland	1-800-937-323
Italy	00-800-5381-5696
Luxembourg	800-5381-5696
Netherlands	00-800-5381-5696
Norway	800-5381-5696
Portugal	800-5381-5696
Spain	00-800-5381-5696
Sweden	800-5381-5696
Switzerland	800-5381-5696
United Kingdom of Great Britain and Northern Ireland	0-800-279-7072

North America

Country Name	Phone Number	Additional Phone Number
Antigua and Barbuda	1-888-937-8538	WestJet flights: 1-888-937-8538 WestJet vacations: 1-877-737-7001
Bahamas	1-866-884-9188
Barbados	1-800-204-5647
Bermuda	1-800-204-0020
Canada	1-888-937-8538
Costa Rica	800-5381-5696
Dominican Republic	1-800-148-5344
Grand Cayman	1-800-204-0081
Jamaica	1-800-288-1029
Mexico	001-855-269-2979
Puerto Rico	1-866-886-2388
Saint Lucia	1-800 204-0409
Trinidad and Tobago	0018662086924
Turks and Caicos	1-866-887-1588
United States of America	1-888-937-8538

South America

Country Name	Phone Number	Additional Phone Number
Argentina	800-5381-5696	WestJet flights: 1-888-937-8538 WestJet vacations: 1-877-737-7001
Colombia	800-5381-5696

Westjet Airlines Customer Care Number
1-888-937-8538