WhatsApp Customer Care

Connection With People Across The World Messaging, Voice & Video Calls, Sharing Location, Documents, Images , Videos Etc
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Email(s):


support@whatsapp.com

Whatsapp Support

There is No customer care number for account recovery

Whatsapp Banned -
  • Your account can be seized if you attempt to quickly create dozens of groups or add thousands of users to a series of
    existing groups under five minutes of registration
  • WhatsApp can ban your account if it detects you sending suspicious links to others
  • If you receive messages from someone without showing the typing indicator, it is better to block that contact from your
    end as it could be a spammer
  • If you are being blocked by many people, then you are bound to lose your WhatsApp account
  • If you are sending anyone content that contains viruses or malware
  • Send inappropriate messages, images or documents in whatsapp
  • If an account has received a certain number of blocks or negative feedbacks, WhatsApp will block that account.
  • WhatsApp can also ban account on the basis of negative feedback that an account

WhatsApp allows its users to file a complaint against a contact or a group, in case if any illegal content is being sent by the people
If WhatsApp, finds the complaint legitimate, then it will deactivate your account.


Temporarily Banned Accounts

About Temporarily Banned Accounts

If you received a message that your account is “Temporarily banned” this means that you're likely
using an Unsupported Version of WhatsApp instead of the official WhatsApp app. If you don't switch to the official app
after being temporarily banned, your account might be permanently banned from using WhatsApp


To do so:


  1. Create a manual backup by opening WhatsApp > More options > Settings > Chats > Chat backup > Back up.
  2. Download and install the latest version of WhatsApp from Google Play.
  3. Reboot your phone.
  4. Check to see if your issue still exists in the latest version.

If you haven't done, please give your phone number in full International format, including the country code


How to Run Whats app Web ?
  • Go to WhatsApp Web
  • Now Open WhatsApp on your Phone , Window Phone or iPhone
  • Click on Three dots
  • Select WhatsApp Web
  • Point your Phone to scan QR code shown on screen

Lost or Stolen Phone ?

If your Phone is stolen -


  • Lock your SIM card immediatly .
  • Use new SIM card with same number
  • Email as shown above with subject "Lost/Stolen: Please deactivate my account
  • In the body of the mail give information about your phone number in international format
    . i.e for india use +91 code

How to change Phone Number ?

Before beginning the Change Number process
  • Make sure your New phone number can receive SMS or calls and active data connection
  • Make sure your old phone number is currently verified in WhatsApp on your phone.

Changing your phone number
  • Insert the new SIM card with the new number into your device.
  • Open WhatsApp.
  • Check which number is verified in WhatsApp
  • Go to WhatsApp > More options > Settings > Account > Change number.
  • Enter your Old phone number in the top box.
  • Enter your New phone number in the bottom box.
  • Tap Next.
  • Tap Done

How To Keep your WhatsApp messages ?

Restoring your chat history

Your WhatsApp messages are backed up and saved to your phone's memory and on your SD card depending on your settings.
You can also take periodically back up your . If you uninstall WhatsApp from your phone, but don't want to lose any of your messages,
take a back up or export your chats before uninstalling.


  • OneDrive
  • Back up to phone memory/SD card

How to hide contacts in Whatsapp?

You cannot really hide specific contacts from your WhatsApp, there is a way-out to temporarily hide specific chat from the chat List.
You can simply follow the process to "Archive" chats in WhatsApp to hide them from chat list-


  • On your Whatsapp chat list, Tap and hold on the specific chat that you wish to hide.
  • Mark all the chats that you wish to hide.
  • On the top panel, you will see the Archive chat logo. (down arrow in a box)

Other Email
  • android_web [at] support [dot] whatsapp [dot] com (For Anroid)
  • smb_web [at] support [dot] whatsapp [dot] com (WhatsApp Business Support)
  • bd [at] whatsapp [dot] com ( General Business Questions)
  • iphone_web [at] support [dot] whatsapp [dot] com (For iPhone)
  • wp_web [at] support [dot] whatsapp [dot] com (For Windows Phone)
  • webclient_web [at] support [dot] whatsapp [dot] com (For Web or Desktop)



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