DCB Bank Customer Care Number022-6899 7777
DCB Bank Customer Care Number
022-6899 7777
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All India Number(s):
022-6899 7777
For Customer Support
040-6815 7777
Other No. For Customer Care
91-22-61271000
For NRI Customers
Email(s):
customercare@dcbbank.com
Customer Care
nri@dcbbank.com
For queries related to NRI services
demat@dcbbank.com
For demat related services)
loans@dcbbank.com
For queries related to Loan account)
nodal.officer@dcbbank.com
Grievances
IVRS Menu: 022-6899 7777 / 040-6815 7777
First Select Your Prefered Language
- Wait, your call transfer to customer care executive
DCB Customer Care Service Hours
| Services | Timings |
|---|---|
| For Loans (Asset) Customers | 8:00 am to 8:00 pm (Monday to Saturday) |
| For Domestic Accounts (Liability) Customers | 8:00 am to 8:00 pm (Monday to Sunday) |
| For NRI Customers | Available 24x7 |
| *Emergency Services | Available 24x7 |
*List of emergency services:
- Card blocking
- Card PIN generation
- Stop cheque request
- Blocking of alternate channels viz. DCB Internet or Mobile Banking, UPI
- Reporting of fraudulent transactions in the account
Missed Call Facility
| Service | Missed Call No |
|---|---|
| Balance Enquiry | 7506660011 |
| Mini Statement (last 5 transaction) | 7506660022 |
| Request Cheque Book | 7506660033 |
| Request email statement for last 1 month | 7506660044 |
SMS Services for Register
- SMS REG to 9821878789 (Applicable if your mobile number is already updated in Bank's records)
- Call DCB Bank's Customer Care at 022-68997777 or 040-68157777
- Update your contact Number through DCB Bank ATM to auto Register for SMS alerts.
- Place your request at any DCB Bank branch by filling in the enclosed 'Customer Request Form'
- Faq's
Key SMS texts
| TO | TEXT to be used for SMS |
|---|---|
| Check your primary account balance | BAL |
| Get last 5 transaction details | STMT |
| Request for a cheque book | CHQBOOK |
| Check status of cheque issued by you | STAT (Mention Cheque No.) |
| Request for stop cheque | STOP (Mention Cheque No.) |
| Request stop payment of range of cheques | STOPRANGE (Mention First Cheque No.) (Mention Last Cheque No.) |
| Get fixed deposit details | TD (Mention Term Deposit No.) |
| Seek help on DCB Bank SMS Facility | H |
| To block DCB Debit card | BLOCK DC (Mention Last Four Digit Of Debit Card Number) OR BLOCK AC (Mention Last Four Digit Of Account Number) |
Nodal Officer
Mr. K B Sharma
DCB Bank Limited
6th Floor, Peninsula Business Park, Tower A,
Senapati Bapat Marg, Lower Parel, Mumbai-400013.
Tel: 022-66187099
Fax: 022-66589971
E-mail: nodal [dot] officer [at] dcbbank [dot] com
Senior Management Team
| Name | Designation | Contact No. | Email ID |
|---|---|---|---|
| Mr. Murali M. Natrajan | Managing Director & Chief Executive Officer (CEO) | 022-66187004 | muralim [dot] natrajan [at] dcbbank [dot] com |
| Mr. Bharat Sampat | Chief Financial Officer (CFO) | 022-66187007 | bharatsampat [at] dcbbank [dot] com |
| Mr. Praveen Kutty | Head Retail & SME Banking | 022-66187010 | praveenkutty [at] dcbbank [dot] com |
| Mr. R. Venkattesh | Head Operations, T echnology & HR | 022-66448001 | rvenkattesh [at] dcbbank [dot] com |
| Mr. Rajesh Verma | Head Treasury, Corporate Banking, FIG & Trade Finance | 022-66187024 | rajesh [dot] verma [at] dcbbank [dot] com |
| Mr. J. K. Vishwanath | Head - Corporate Banking | 022-66848203 | vishwanath [dot] jk [at] dcbbank [dot] com |
| Mr. Abhijit Bose | Chief Credit Officer | 011-66133465 | abhijitbose [at] dcbbank [dot] com |
| Ms. Anuradha T P | Chief Internal Auditor | 080-67350362 | anuradha [dot] tp [at] dcbbank [dot] com |
| Ms. Meghana Rao | Head - Branch Operations | 022-66187184 | meghana [dot] rao [at] dcbbank [dot] com |
| Ms. Rubi Chaturvedi | Company Secretary | 022-66187116 | rubi [dot] chaturvedi [at] dcbbank [dot] com |
DCB Bank Regional Heads
| Retail and Emerging Branches | |||||
|---|---|---|---|---|---|
| Area | Name | Designation | Mobile No. | Email ID | Branch Address |
| North | Mr. Ajay Ahluwalia | Zonal Head | 9810468695 | ajaya [at] dcbbank [dot] com | 'A – Set' Building, First Floor, Plot No. 7/56, Desh Bandhu Gupta Road, Karol Bagh, New Delhi - 110 005. |
| Mumbai-N & ROMG | Mr. Ayon Duttagupta | Zonal Head | 9820549608 | ayong [at] dcbbank [dot] com | DCB Bank - Shop 1 to 4, Ground Floor, Madhuban CHSL, Next to AKB Baug, Andheri West, Mumbai - 400061. |
| Gujarat & South-2 | Mr. Chetan Bahl | Zonal Head | 9227529999 | chetanbahl [at] dcbbank [dot] com | DCB Bank - 8th Floor, Pariseema Anexe, Above Bodyline, C G Road, Opp IFC Bhavan, Ahmedabad - 380 009. |
| Emerging Market Excl. Punjab, Haryana, Rajasthan | Mr. Sanjay Trika | Head Branch Expansion | 9560916777 | sanjay [dot] trika [at] dcbbank [dot] com | 'A – Set' Building, First Floor, Plot No. 7/56, Desh Bandhu Gupta Road, Karol Bagh, New Delhi - 110 005. |
| Maharashtra | Mr. Ganaraj Desai | Regional Head | 9930614373 | ganaraj [dot] desai [at] dcbbank [dot] com | Rohit Building, Off J.M.Road,Deccan Gymkhana, Pune - 411 004. |
| Mumbai-N | Mr. Pravesh Srivastav | Circle Head | 9870145456 | praveshs [at] dcbbank [dot] com | A/1E Rashmi Park,Sheetal Nagar, Near M.T.N.L Mira Road [E], Pin - 401107. |
| Mumbai-S | Ms. Mini Santosh | Regional Head | 9833833803 | minisantosh [at] dcbbank [dot] com | Office No 3, Mittal Court B wing, Nariman Point - 21, Pin - 400021. |
| North | Ms. Babita Malhotra | Regional Head | 9810169882 | babitamalhotra [at] dcbbank [dot] com | Connaught Place Branch, #15 G, Hansalaya Building, Barakhamba Road, New Delhi, Pin - 110001. |
| South-1 | Mr. Lakshmi Balantrapu | Regional Head | 9177734567 | lakshmi [dot] balantrapu [at] dcbbank [dot] com | 8-2-120/84, 2nd Floor, Jyothi Majestic, Banjara Hills, Hyderabad, Telangana - 500 034. |
| South-2 | Mr. Chetan Bahl | Regional Head | 9227529999 | chetanbahl [at] dcbbank [dot] com | 37, Jambulingam Street, Nungambakkam, Chennai - 600 034. |
| Emerging Market Punjab, Haryana, Rajasthan | Mr. Vikas Sofat | Regional Head | 7837100050 | vikas [dot] sofat [at] dcbbank [dot] com | SCO 10-11, Feroze Gandhi Market, Opp. Maruti Showroom, Ferozepur Road, Ludhiana - 141001. |
| AIB Branches | |||||
| WEST | Mr. Ajay Bhamare | Zonal Head | 9004003513 | ajay [dot] bhamare [at] dcbbank [dot] com | DCB Bank Limited, 6th Floor, Tower A, Peninsula Business Park, Lower Parel, Mumbai - 400013, Maharashtra |
| NORTH | Mr. Sunil Girdhar | Zonal Head | 8225001362 | sunil [dot] girdhar [at] dcbbank [dot] com | Plot No. 160, Zone 1, Devashish Complex, M.P. Nagar, Bhopal, District Bhopal, State Madhya Pradesh, Pin - 462011 |
| EAST | Mr. Durga Prasad Rath | Zonal Head | 9937012032 | durgar [at] dcbbank [dot] com | Plot No 16, Ground Floor & First Floor, Cuttack Road, Laxmi Sagar, Near Falcon House, (Beside Satya Nagar Flyover), District Khurda, State Odisha, Pin - 751006. |
| EAST - Chhatisgath State | Mr. Rudra Narayan Pati | Regional Head | 7381075313 | rudranarayan [dot] pati [at] dcbbank [dot] com | Gani Plaza, Main Road, Devendra Nagar, Raipur, District Raipur, State Chhattisgarh, Pin - 492 001. |
| SOUTH | Mr. Vidya Bhushan Prasad | Zonal Head | 9885478450 | vidyabhushan [at] dcbbank [dot] com | 9-1-125/1, Siddhartha Plaza, 44, Sarojini Devi Road, Secunderabad, Pin - 500003. |
| SOUTH - Karnataka State | Mr. Krishna Prasad Tathapudi | Regional Head | 9740814009 | krishnaprasad [dot] tathapudi [at] dcbbank [dot] com | 128(31/1) A&S Prestige, Annex, MG Road, Bangalore, Pin - 560001. |
| SOUTH - Telangana State | Mr. Anil Reddy | Regional Head | 8978292211 | anil [dot] reddy [at] dcbbank [dot] com | 8-2-120/84, 2nd Floor, Jyothi Majestic, Banjara Hills, Hyderabad, Telangana - 500 034. |
Customer Care Centre
DCB Bank Limited,
P.O. Box No. 7643, Malad (West),
Mumbai 400064, India
Corporate Office
Address: 6th Floor, Tower A
Peninsula Business Park
Senapati Bapat Marg
Lower Parel, Mumbai - 400013
Phone: 022-6618 7000
Fax: 022-6658 9970
Important Links
- Request call back form
- Customer corner
- Branch / ATM
- Online Services
- ATM complaint Redressal Form
- Customer Request Form
- For NRI
- Service Charges
- Careers
