1. Citizen Service Executive Support: 8:00 am to 10:00 pm
2. Automated Interactive Voice Response (IVRS) Support: 24 hours

• New User Registration
• Existing User Login
• Check Appointment Availability
• Track Application Status
  • First select your application type -
    • Passport/PCC/IC/GEP
    • Diplomatic/Official Application
    • Surrender Certificate
    • RTI
  • Enter your file no. and date of birth
  • Then click on submit button
• Know your Police Station (Select your state/district)
  
• Track Service Request/Feedback
• Frequently Asked Questions
• Tatkaal Appointment Opening Time
• Download e-Form
• Annexures/Affidavits
• Download and Print Application Form

The applicant can track the status of his/her application by sending -

• SMS to 9704100100 in the format '<< STATUS >><< SPACE >><< File Number >>
  • For example, STATUS BNG071114565013.

• If you have already applied for Passport or related services, please Visit here
  or call on 1800-258-1800 to check the status of your application.
• To register a Grievance/Feedback, Visit here
• To view the status of registered Grievance/Feedback, Visit here
• CPGRAMS (Centralized Public Grievances Redress And Monitoring System) Visit here

Shri Arun K. Chatterjee
Additional Secretary (PSP) and CPO
PSP Division, Ministry of External Affairs
Room No. 8, Patiala House, Tilak Marg
New Delhi - 110001
Tel. No.: 011-23387013/ 011-23384536
Fax No.: 011-23071370
E-mail: jscpo [at] mea [dot] gov [dot] in

Shri Bal Krishan
Public Grievance Officer
PSP Division, Ministry of External Affairs
Room No. 24, Patiala House
Tilak Marg, New Delhi - 110001
Tel. No.: 011-23384497/ 011-23384519
Fax No.: 011-23384461
E-mail: passport [dot] pg [at] mea [dot] gov [dot] in

Smt. Poonam Tirkey
Section Officer (PSP-III & PG)
PSP Division, Ministry of External Affairs
Room No. 30 D, 2nd Floor, Patiala House
Tilak Marg, New Delhi - 110001
Tel. No.: 011-23387508
Fax No.: 011-23385889
E-mail: sopsp3 [at] mea [dot] gov [dot] in

Visa for foreign diplomats posted in India.
E-mail : jscpv [at] mea [dot] gov [dot] in
Shri Amit Narang
Joint Secretary (CPV)
CPV Division,
Ministry of External Affairs,
Room No. 20, Patiala House Annex,
Tilak Marg,
New Delhi - 110001
Fax No. : 011-23782821

Section Officer
PV-II Section
CPV Division, Ministry of External Affairs
Room No. 30, Patiala House
Tilak Marg, New Delhi - 110001
Tel. No.: 011-23386259
Fax No.: 011-23384690
E-mail: sopv2 [at] mea [dot] gov [dot] in

In case of demand of bribe by any Passport official in respect of any Passport-related service,
you may immediately contact the -

• Chief Vigilance Officer of the Ministry at the address,
  • Shri Sandeep Grover,
    Under Secretary (PSP-Vigilance)
    PSP Division
    Ministry of External Affairs
    Room No. 5,Patiala House, Tilak Marg
    New Delhi - 110001
    Tel No. 011-23387769
    Fax: 011-23387281
    Email: sovigpv [at] mea [dot] gov [dot] in
  • Shri Amit Narang,
    Joint Secretary (CNV & I) & CVO,
    Ministry of External Affairs,
    Room No. 163, South Block,
    New Delhi - 110011
    Tel. No.: 011-23011357
    Fax No.: 011-23792285
    Email: jscnv [at] mea [dot] gov [dot] in

If you are not satisfied with the redressal of your complaint, you may also report to the,

• Central Vigilance Commission,
  • Satarkata Bhavan,
    A-Block, GPO Complex, INA,
    New Delhi - 110023.
    EPABX :- 011-24600200
    FAX : 011-24651010
    011-24651186
    Email : cenvigil [at] nic [dot] in

Shri T. P. S Rawat
Deputy Secretary (PSP-I)
Ministry of External Affairs
Room No. 30 G, Patiala House
Tilak Marg, New Delhi - 110001
Tel. No.: 011-23074191
Fax No.:011-23389802
E-mail: sopsp1 [at] mea [dot] gov [dot] in