J&K Bank Customer Care Number
1800 1800 234

J&K Bank
Service Rating: 
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Toll free Number(s):


1800 1800 234

Contact Centre/E-Banking

All India Number(s):


0194-2481999

Customer Care
0194-271333

HelpDesk
0194-2486147

E-Banking
0194-2486424

Credit Card
0194-2481936

Card Hotlisting
0194-2481953

Loss Of Card
0191-2471020

Jammu Phone No's
0194-2713333

ATM Helpdesk
0194 2479181

Another No. For ATM Helpdesk
0194-2481930

Board Line No.
0194-2481935

Another No. Board Line No.

Email(s):


jkbcustomercare@jkbmail.com

Customer Service
mbank@jkbmail.com

Mobile Banking Queries
helpdesk@jkbmail.com

ATM Helpdesk


Contacts No.

Contact Centre : 1800 1800 234
Customer Care : 0194-2481999
E-banking : 1800 1800 234
ATM Helpdesk : 0194-2713333
Credit Card : 0194-2486424, 0194-2486427, 0194-2486149, 0194-2486151, 0194-2482463
Loss of Card : 0194-2481936, 0194-2481953
Inbound International Voice Services: 0194-2713434, 0194-2713435 & 0194-2481936
NEFT Services: 0194-2502674


Grievance Nodal Officers for Credit Cards

Name: Mr. Towfeeq Ahmad
Ph: 0194 - 2502685
Email: grievance [dot] creditcards [at] jkbmail [dot] com
(Digital and Alternate Channels, Corporate Headquarters, Jammu and Kashmir Bank)


For any credit card related query
  • Toll Free 1800 1800 234
  • Working hours (10:00 am to 5:00 pm): 0194-2486149, 0194-2486151,
    0194-2482463, 0194-2486424
  • Card Hotlisting: 0194-2481936, 0194-2481953

Incharge ATM Helpdesk

Mr. Irfan Kawoos
Address: First Floor, Air India Building,
Opposite Sher-i-Kashmir Park,
Residency Road, Srinagar - 190001, India


Nodal Officers
ZoneAddress details of Nodal OfficerNodal Officer
Kashmir Central 1Zonal Office
M.A Road Srinagar
190001(J&K)
Phone(LL): 0194-2471042
2452658, 2471723, 2484008.
Email: united [at] jkbmail [dot] com
Zonal Head
Mr. Syed Rais Maqbool
email:srais [at] jkbmail [dot] com
9906667013
Kashmir Central 2Zonal Office
Industrial Estate Zainakote,
Srinagar 190012(J&K)
Phone(LL): 0194-2497735,
2497736, 2497734
Email: zoktwo [at] jkbmail [dot] com
Zonal Head
Mr. Syed Shujaat H Andrabi
email:shujaat [dot] andrabi [at] jkbmail [dot] com
9419008475
Kashmir NorthZonal Office
Amargarh, Sopore
193201(J&K)
Phone(LL): 01954-223595,
223596.
Email: zobara [at] jkbmail [dot] com
Zonal Head
Mr. Imtiyaz Ahmad Bhat
email:imtiyaz [dot] bhat [at] jkbmail [dot] com
7051893190
Kashmir South 1Zonal Office
J&K Bank Building
Pulwama 192301(J&K)
Phone(LL): 01933-241204,
242226
Email: zopull [at] jkbmail [dot] com
Zonal Head
Mr. Mohammad Shafi Salroo
email:shafi [dot] salroo [at] jkbmail [dot] com
9419054157
Kashmir South 2Zonal Office
Bakshiabad, Anantnag
192101 (J&K)
Phone(LL): 01932-2227340
Email: zoksou [at] jkbmail [dot] com
Zonal Head
Mr. Fayaz Ahmad Bhat
email:fayaz [dot] bhat [at] jkbmail [dot] com
9419024423
Jammu Central 1Zonal Office
Rail Head Complex Jammu
Phone(LL):0191-247102-25
Email: couple [at] jkbmail [dot] com
Zonal Head
Mr. Sunit Gupta
email:sunitkumar [at] jkbmail [dot] com
9419107413
Jammu Central 2Zonal Office
Kathua Near Forest
Protection Office
Hatli Morh Kathua 184102
Phone(LL): 01922-234663
Email: zojtwo [at] jkbmail [dot] com
Zonal Head
Mr. Ashutosh Sareen
email:ashutosh [dot] sareen [at] jkbmail [dot] com
9419105577
Jammu North 1Zonal Office
Khan's Plaza, Near Dak
Bunglow,
Doda, Jammu & Kashmir.
Pin-182202
Phone(LL):01996-233589
Email:
zoudam [at] jkbmail [dot] com
Zonal Head
Mr. Vibhakar Khajuria
email:vibhakar [dot] khajuria [at] jkbmail [dot] com
9419130566
Jammu North 2Zonal Office
Near Sanson Petrol Pump,
Domail Udhampur-182101.
Phone(LL):01992270367
Email: zjnone [at] jkbmail [dot] com
Zonal Head
Mr. Sushil Kumar Gupta
email:sushil [dot] gupta [at] jkbmail [dot] com
8288024682
Jammu WestZonal Office
Muradpur, Rajouri, J&K185131
Phone(LL): 01962-253060,
253454
Email: zorajo [at] jkbmail [dot] com
Zonal Head
Mr. Shareesh Sharma
email: shareesh [dot] sharma [at] jkbmail [dot] com
9596727979
LadakhZonal Office
Opposite Tourist Information
Centre, Main Bazaar, Leh
Phone(LL):01982-252023,
252130
Email: priest [at] jkbmail [dot] com
Zonal Head
Mr. Tsewang Dorjai
email:tsewang [dot] dojai [at] jkbmail [dot] com
9419181281
DelhiZonal Office
Plot 132-134, Sector 44
Gurgaon
Phone(LL): 124-4715800
Email: favour [at] jkbmail [dot] com
Zonal Head
Mr. Anokh Singh
email:anokh [dot] singh [at] jkbmail [dot] com
9419103101
MumbaiZonal Office
National Business Centre
1
st & 2nd Floor, Bandra Kurla
Complex
Bandra East Near Asian Heart
Hospital
Besides JSW 4000051
Phone(LL):022-26384200,
26384100
Email: sketch [at] jkbmail [dot] com
Zonal Head
Mr. Syed Shafat Hussain Rufai
email: shafat [dot] rufai [at] jkbmail [dot] com
9419407872

Principal Nodal Officer

Principal Nodal Officer JK Bank
Mrs. Rajni Saraf
President
Contact No: 0194 2502648
Email: rsaraf [at] jkbmail [dot] com
Address: Office of the President,
Corporate Headquarters Srinagar




Address / details of the Nodal Officer under
B.O.Scheme
Nodal Officer

Mr. Anil Deep Mehta
Vice President (S&C J&K and Ladakh)
The Jammu & Kashmir Bank Ltd
Zonal Office Rail Head Complex Jammu
Phone: 0191-2471899 ; 9419209898
email:anil [dot] mehta [at] jkbmail [dot] com

Union Territories of J & K and Ladakh

Mrs. Kirti Sharma
Assistant Vice President (S&C Rest of India)
The Jammu & Kashmir Bank Ltd
Zonal Office, Plot No. 132-134
Sector-44, Gurgaon (Haryana)- 122002
Phone: 0124-4715800; 7840070010
email:kirti [dot] sharma [at] jkbmail [dot] com
Rest of India

Address of Internal Ombudsman of the Bank

Mr. Suresh C Sharma
Contact No: 0194-2502646
Mb.No. 9419258147
Email: internalombudsman [at] jkbmail [dot] com
Address: Office of the Internal Ombudsman,
Corporate Headquarters, M.A.Road
Srinagar, (J&K) 190001


Aadhaar Complaints Escalation Matrix
level - 1
ZoneEDP Incharge NameEDP Incharge Mobile No.EDP Incharge Email Id
Delhinadia ishtiyaq7503554372nadia [dot] ishtiyaq [at] jkbmail [dot] com
/ edp [dot] favour [at] jkbmail [dot] com
Jammu central 1sanjeev singh9419189208edpjam [at] jkbmail [dot] com
/ sanjeevsingh [at] jkbmail [dot] com
Jammu central 2gourav gupta7051015600edp [dot] zojtwo [at] jkbmail [dot] com
/ gourav [dot] gupta [at] jkbmail [dot] com
Jammu north-1ashish arora9906060868ashish [dot] arora [at] jkbmail [dot] com
Jammu north-2sanjay gupta9958661422sanjay [dot] gupta [at] jkbmail [dot] com
Jammu westaehajaz ahmed9906968022edp [dot] zorajo [at] jkbmail [dot] com
Kashmir central 1mir naveed iqbal7006380422naved [dot] iqbal [at] jkbmail [dot] com
Kashmir central 2peerzada ummer ashraf7006565119edp [dot] zoktwo [at] jkbmail [dot] com
/ peerzada [dot] ummer [at] jkbmail [dot] com
Kashmir northmr sheikh shoaib9596226147sheikh [dot] shoaib [at] jkbmail [dot] com
/ edp [dot] zobara [at] jkbmail [dot] com
Kashmir south 1waseem ahmad9906577998waseem [at] jkbmail [dot] com
Kashmir south-2mir arief9419042744mir [dot] arif [at] jkbmail [dot] com
/ edp [dot] zoksou [at] jkbmail [dot] com
Ladakhmr. tsewang dorje9419269536tsewang [dot] dorje [at] jkbmail [dot] com
Mumbaisyed zeeshan ali9906380110zeeshan [dot] ali [at] jkbmail [dot] com
/ edp [dot] sketch [at] jkbmail [dot] com
level - 2
Kiosk teamqamar mushtaq9858941356qamar [dot] mushtaq [at] jkbmail [dot] com
Kiosk teammasooma maqbool9797866644masooma [dot] maqbool [at] jkbmail [dot] com
Kiosk teamzubair siraj9871117358zubair [dot] siraj [at] jkbmail [dot] com
level - 3
Project management teamqazi kamil9622510797qazi [dot] kamil [at] jkbmail [dot] com

Chairman & Managing Director

Mr. Rajesh Kumar Chhibber
Address: The Jammu & Kashmir Bank Ltd.
Corporate Headquarters
M.A Road
Srinagar, J&K , India
Phone : 0194-2481900,
Fax: 0194-2481902 
Jammu Phone No's: 0191-2471020
Fax:  0191-2471999


Investor Matters/Financial Statement

Investor Relations
The Jammu & Kashmir Bank Ltd., 
Phone:  0194-2502604 
e-mail: investorrelations [at] jkbmail [dot] com


Corporate Headquarters

M A Road
Srinagar 190 001
Jammu & Kashmir



Registered Office

M A Road
Srinagar 190 001
Jammu & Kashmir


Important Links

Related Links
  • J&K Bank Credit Card Toll Free No. 1800 890 2122
  • J&K Bank Home Loans Customer Care Numbers


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