J&K Bank Customer Care Number1800 1800 234
Toll free Number(s):
Contact Centre/E-Banking
All India Number(s):
Customer Care
HelpDesk
E-Banking
Credit Card
Card Hotlisting
Loss Of Card
Jammu Phone No's
ATM Helpdesk
Another No. For ATM Helpdesk
Board Line No.
Another No. Board Line No.
Email(s):
Customer Service
Mobile Banking Queries
ATM Helpdesk
Contacts No.
Contact Centre : 1800 1800 234
Customer Care : 0194-2481999
E-banking : 1800 1800 234
ATM Helpdesk : 0194-2713333
Credit Card : 0194-2486424, 0194-2486427, 0194-2486149, 0194-2486151, 0194-2482463
Loss of Card : 0194-2481936, 0194-2481953
Inbound International Voice Services: 0194-2713434, 0194-2713435 & 0194-2481936
NEFT Services: 0194-2502674
Grievance Nodal Officers for Credit Cards
Name: Mr. Towfeeq Ahmad
Ph: 0194 - 2502685
Email: grievance [dot] creditcards [at] jkbmail [dot] com
(Digital and Alternate Channels, Corporate Headquarters, Jammu and Kashmir Bank)
For any credit card related query
- Toll Free 1800 1800 234
- Working hours (10:00 am to 5:00 pm): 0194-2486149, 0194-2486151,
0194-2482463, 0194-2486424 - Card Hotlisting: 0194-2481936, 0194-2481953
Incharge ATM Helpdesk
Mr. Irfan Kawoos
Address: First Floor, Air India Building,
Opposite Sher-i-Kashmir Park,
Residency Road, Srinagar - 190001, India
Nodal Officers
| Zone | Address details of Nodal Officer | Nodal Officer |
|---|---|---|
| Kashmir Central 1 | Zonal Office M.A Road Srinagar 190001(J&K) Phone(LL): 0194-2471042 2452658, 2471723, 2484008. Email: united [at] jkbmail [dot] com | Zonal Head Mr. Syed Rais Maqbool email:srais [at] jkbmail [dot] com 9906667013 |
| Kashmir Central 2 | Zonal Office Industrial Estate Zainakote, Srinagar 190012(J&K) Phone(LL): 0194-2497735, 2497736, 2497734 Email: zoktwo [at] jkbmail [dot] com | Zonal Head Mr. Syed Shujaat H Andrabi email:shujaat [dot] andrabi [at] jkbmail [dot] com 9419008475 |
| Kashmir North | Zonal Office Amargarh, Sopore 193201(J&K) Phone(LL): 01954-223595, 223596. Email: zobara [at] jkbmail [dot] com | Zonal Head Mr. Imtiyaz Ahmad Bhat email:imtiyaz [dot] bhat [at] jkbmail [dot] com 7051893190 |
| Kashmir South 1 | Zonal Office J&K Bank Building Pulwama 192301(J&K) Phone(LL): 01933-241204, 242226 Email: zopull [at] jkbmail [dot] com | Zonal Head Mr. Mohammad Shafi Salroo email:shafi [dot] salroo [at] jkbmail [dot] com 9419054157 |
| Kashmir South 2 | Zonal Office Bakshiabad, Anantnag 192101 (J&K) Phone(LL): 01932-2227340 Email: zoksou [at] jkbmail [dot] com | Zonal Head Mr. Fayaz Ahmad Bhat email:fayaz [dot] bhat [at] jkbmail [dot] com 9419024423 |
| Jammu Central 1 | Zonal Office Rail Head Complex Jammu Phone(LL):0191-247102-25 Email: couple [at] jkbmail [dot] com | Zonal Head Mr. Sunit Gupta email:sunitkumar [at] jkbmail [dot] com 9419107413 |
| Jammu Central 2 | Zonal Office Kathua Near Forest Protection Office Hatli Morh Kathua 184102 Phone(LL): 01922-234663 Email: zojtwo [at] jkbmail [dot] com | Zonal Head Mr. Ashutosh Sareen email:ashutosh [dot] sareen [at] jkbmail [dot] com 9419105577 |
| Jammu North 1 | Zonal Office Khan's Plaza, Near Dak Bunglow, Doda, Jammu & Kashmir. Pin-182202 Phone(LL):01996-233589 Email: zoudam [at] jkbmail [dot] com | Zonal Head Mr. Vibhakar Khajuria email:vibhakar [dot] khajuria [at] jkbmail [dot] com 9419130566 |
| Jammu North 2 | Zonal Office Near Sanson Petrol Pump, Domail Udhampur-182101. Phone(LL):01992270367 Email: zjnone [at] jkbmail [dot] com | Zonal Head Mr. Sushil Kumar Gupta email:sushil [dot] gupta [at] jkbmail [dot] com 8288024682 |
| Jammu West | Zonal Office Muradpur, Rajouri, J&K185131 Phone(LL): 01962-253060, 253454 Email: zorajo [at] jkbmail [dot] com | Zonal Head Mr. Shareesh Sharma email: shareesh [dot] sharma [at] jkbmail [dot] com 9596727979 |
| Ladakh | Zonal Office Opposite Tourist Information Centre, Main Bazaar, Leh Phone(LL):01982-252023, 252130 Email: priest [at] jkbmail [dot] com | Zonal Head Mr. Tsewang Dorjai email:tsewang [dot] dojai [at] jkbmail [dot] com 9419181281 |
| Delhi | Zonal Office Plot 132-134, Sector 44 Gurgaon Phone(LL): 124-4715800 Email: favour [at] jkbmail [dot] com | Zonal Head Mr. Anokh Singh email:anokh [dot] singh [at] jkbmail [dot] com 9419103101 |
| Mumbai | Zonal Office National Business Centre 1 st & 2nd Floor, Bandra Kurla Complex Bandra East Near Asian Heart Hospital Besides JSW 4000051 Phone(LL):022-26384200, 26384100 Email: sketch [at] jkbmail [dot] com | Zonal Head Mr. Syed Shafat Hussain Rufai email: shafat [dot] rufai [at] jkbmail [dot] com 9419407872 |
Principal Nodal Officer
Principal Nodal Officer JK Bank
Mrs. Rajni Saraf
President
Contact No: 0194 2502648
Email: rsaraf [at] jkbmail [dot] com
Address: Office of the President,
Corporate Headquarters Srinagar
| Address / details of the Nodal Officer under B.O.Scheme | Nodal Officer |
|---|---|
Mr. Anil Deep Mehta | Union Territories of J & K and Ladakh |
| Mrs. Kirti Sharma Assistant Vice President (S&C Rest of India) The Jammu & Kashmir Bank Ltd Zonal Office, Plot No. 132-134 Sector-44, Gurgaon (Haryana)- 122002 Phone: 0124-4715800; 7840070010 email:kirti [dot] sharma [at] jkbmail [dot] com | Rest of India |
Address of Internal Ombudsman of the Bank
Mr. Suresh C Sharma
Contact No: 0194-2502646
Mb.No. 9419258147
Email: internalombudsman [at] jkbmail [dot] com
Address: Office of the Internal Ombudsman,
Corporate Headquarters, M.A.Road
Srinagar, (J&K) 190001
Aadhaar Complaints Escalation Matrix
| level - 1 | |||
|---|---|---|---|
| Zone | EDP Incharge Name | EDP Incharge Mobile No. | EDP Incharge Email Id |
| Delhi | nadia ishtiyaq | 7503554372 | nadia [dot] ishtiyaq [at] jkbmail [dot] com / edp [dot] favour [at] jkbmail [dot] com |
| Jammu central 1 | sanjeev singh | 9419189208 | edpjam [at] jkbmail [dot] com / sanjeevsingh [at] jkbmail [dot] com |
| Jammu central 2 | gourav gupta | 7051015600 | edp [dot] zojtwo [at] jkbmail [dot] com / gourav [dot] gupta [at] jkbmail [dot] com |
| Jammu north-1 | ashish arora | 9906060868 | ashish [dot] arora [at] jkbmail [dot] com |
| Jammu north-2 | sanjay gupta | 9958661422 | sanjay [dot] gupta [at] jkbmail [dot] com |
| Jammu west | aehajaz ahmed | 9906968022 | edp [dot] zorajo [at] jkbmail [dot] com |
| Kashmir central 1 | mir naveed iqbal | 7006380422 | naved [dot] iqbal [at] jkbmail [dot] com |
| Kashmir central 2 | peerzada ummer ashraf | 7006565119 | edp [dot] zoktwo [at] jkbmail [dot] com / peerzada [dot] ummer [at] jkbmail [dot] com |
| Kashmir north | mr sheikh shoaib | 9596226147 | sheikh [dot] shoaib [at] jkbmail [dot] com / edp [dot] zobara [at] jkbmail [dot] com |
| Kashmir south 1 | waseem ahmad | 9906577998 | waseem [at] jkbmail [dot] com |
| Kashmir south-2 | mir arief | 9419042744 | mir [dot] arif [at] jkbmail [dot] com / edp [dot] zoksou [at] jkbmail [dot] com |
| Ladakh | mr. tsewang dorje | 9419269536 | tsewang [dot] dorje [at] jkbmail [dot] com |
| Mumbai | syed zeeshan ali | 9906380110 | zeeshan [dot] ali [at] jkbmail [dot] com / edp [dot] sketch [at] jkbmail [dot] com |
| level - 2 | |||
| Kiosk team | qamar mushtaq | 9858941356 | qamar [dot] mushtaq [at] jkbmail [dot] com |
| Kiosk team | masooma maqbool | 9797866644 | masooma [dot] maqbool [at] jkbmail [dot] com |
| Kiosk team | zubair siraj | 9871117358 | zubair [dot] siraj [at] jkbmail [dot] com |
| level - 3 | |||
| Project management team | qazi kamil | 9622510797 | qazi [dot] kamil [at] jkbmail [dot] com |
Chairman & Managing Director
Mr. Rajesh Kumar Chhibber
Address: The Jammu & Kashmir Bank Ltd.
Corporate Headquarters
M.A Road
Srinagar, J&K , India
Phone : 0194-2481900,
Fax: 0194-2481902
Jammu Phone No's: 0191-2471020
Fax: 0191-2471999
Investor Matters/Financial Statement
Investor Relations
The Jammu & Kashmir Bank Ltd.,
Phone: 0194-2502604
e-mail: investorrelations [at] jkbmail [dot] com
Corporate Headquarters
M A Road
Srinagar 190 001
Jammu & Kashmir
Registered Office
M A Road
Srinagar 190 001
Jammu & Kashmir
