• Message "HELLO" to 70008-70008 on WhatsApp.
• You may need to add the number 70008-70008 to your address book, before you can message.

1. Through Call
   • 1800 896 9999 (For complaints Mon-Sun 9am-9pm)
   • 1800 889 9999
   • 1800 889 3999 (Jio Apellate Authority)
2. Through Mail
3. Through Chat
   • In bottom right corner in official website
4. Jio App also provide Jiocare:Help & support with
   Live Chat whatsapp Chat Troubleshoot, How to videos,
   FAQs, Helpful Tips, Track Request, Track order
   
5. You can lodge complaint through Live Chat in Jio App
   
6. Use Troubleshoot option to detect the problem in device.
   
   
7. Through Whatsapp - 70005 70005

1. Install MyJio App
   
2. Login using your Mobile No..
3. Click on Top Left of the app. Tap on Jio Fiber.
   
4. Then Click on Jio Fiber.
   
5. Then
   
6. Then, Enter Personal Details. Name & Mobile No.
   
   
7. Then Enter Address Details Pin Code, State,
   City Society Name, Flat/Office etc
   
8. Submit Your Details. Then You will get the
   call from their representatives.
9. Track your order by entering order
   reference number/CAF number/Service ID
   

: To get Jio Fiber Connection Click here

• Enter your Name, Mobile Numbe & Click "Generate OTP".
• Enter "OTP" received on our mobile No. & click "Verify OTP".
• Enter your Address where you need Jiofiber Connection.
• Click on "Submit".

• Aadhar Card or
• Any other original valid POI (Proof of Identification) & POA
  (Proof of Address) as per DoT (Department of Telecom Guidelines)

1. Install App
2. Login to MyJio App, select JioFiber Account
3. Click on Menu on top left corner and select settings
4. Select Device Settings > My Device wait for a few seconds
   until the JioFiber Router details appear
5. Click advanced settings on the top right corner of the screen->
   Personal section for both Jiofiber Router 2.4 and 5 GHz
6. Click on each SSID(Wifi Name) for changing user ID.
   Then to change the password, enter new password & save
7. Click for video on how to manage your JioFiber Router

1. Login to Official Website
2. Click on sign in on menu bar, Click JioFiber
3. Enter your Service ID/ Registered Mobile Number, Click on generate OTP
4. Enter OTP received on Registered Mobile Number.
5. Click ->Settings icon ->My Device -> ONT- Advanced Settings
6. Click on each SSID (Wifi Name) for changing user ID.
   Then to change the password, enter new password & save

• Jio will get in touch with you for upgrading your services
• Download MyJio app, as all communication with you will happen on the MyJio app
• On recharging with a monthly/quarterly/annual plan of your choice, you will get a Set Top
  Box to enjoy the full bouquet of services