Jio Customer Care Number1800 889 9999
Jio Customer Care Number
1800 889 9999
Internet Service Provider For Mobiles, Home & Business Connection, Prepaid And Postpaid Recharges
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Toll free Number(s):
1800 889 9999
From any other operator 9:30am to 6pm
1800 889 3999
Appellate Authority
1800 890 1977
Activate only Data services
All India Number(s):
199
From Jio number
1977
For tele-verification process
198
For Complaint Helpline
7000 77 0007
Jio Mobile- WhatsApp Support
7000 57 0005
JioFiber-WhatsApp Support
+91 701 88 99999
For support on International Roaming - charges applicable
IVRS Menu
1800 889 9999
Select your preferred language,
- Hindi
- English
- Punjabi
- Other Languages
After selecting your preferred language:
- Press 1- If your call is related to same no.
- To enter your jio number
- Press 2- If you are not an exisiting customer, please enter 10 digit mobile no.
and to confirm it by press 1- Please hold, Talk to customer care executive.
| JioCare Our experts are available for your assistance 24X7 (Monday – Sunday) | Contact No. |
|---|---|
| Interested in Jio- Talk to | 1860 893 3333 |
| For recharge plans, data balance, validity, recharge confirmation and offers | 1991 |
| For Queries | 199 |
| For Complaints | 198 |
| From Other numbers | 1800 889 9999 |
| Tele-verification to activate both HD voice & data services | 1977 |
| Tele-verification to activate data services only | 1800 890 1977 |
| Device Care Helpline (LYF Smartphone & JioFi) Our experts are available for your assistance 24X7 | |
| Helpline | 1800 890 9999 |
| Helpline for Jio Enterprise Mobility & Business Solutions Our experts are available for your assistance 24x7 (Monday - Sunday) | |
| Care Helpline for Enterprise Mobility Services | 1800 889 9333 |
| Care Helpline for Enterprise Connectivity Services & Business Solutions | 1800 889 9444 |
| Helpline for New Business Connection | 1800 889 9555 |
| Care Helpline for JioFiber Customers Our experts are available for your assistance 24X7 (Monday – Sunday) | |
| Helpline | 1800 896 9999 |
Emails
| Purpose | |
|---|---|
| Interested in joining the Jio Digital World | care [at] jio [dot] com |
| For queries related to JioFiber | JioFiberCare [at] jio [dot] com |
| If you have queries related to Online Shopping | shop [at] jio [dot] com |
| Existing Enterprise Mobility | enterprisecare [at] jio [dot] com |
| Existing Enterprise Connectivity & Business Solution | businesscare [at] jio [dot] com |
| For new business connection | business [at] jio [dot] com |
| For any security vulnerability | jio [dot] bugsreporting [at] ril [dot] com |
Process of tele-verification for Jio SIM
Firstly call 1977
- Enter 5 Digit PIN received on your alternate number OR
- Enter last 4 digits of your aadhaar number OR
- Reach our conctact center advisor for manual verification.
After successful verification, services of your Jio SIM will be activated.
Appellate Authority
Monday to Friday, between 10:30 am and 06:00 pm
(Contact No. and Fax No. for all states are same)
| Zone/State | Appellate Authority Name | Email Address | Office Address |
|---|---|---|---|
| South-Andhra Pradesh | Siddharth Sharma | appellate [dot] ap [at] jio [dot] com | Reliance Corporate IT Park Ltd, H: No 40,72,D, KK Towers, Opp HDFC Bank, M.G Road, Vijayawada, AP-520008 |
| East-Assam | Ritwick Chakraborty | appellate [dot] assam [at] jio [dot] com | Reliance Jio Infocomm Limited, Reliance Corporate IT Park Ltd., 1st Floor, Bijay Crescent, Mahapurush Srimanta Sankardev Path (G.S.Road), Rukiminigaon, Guwahati – 781022, Assam, India |
| East-Bihar | Chandra Prakash | appellate [dot] bih [at] jio [dot] com | Reliance Jio Infocomm Ltd., B.D Complex, Plot 210/233, Rupaspur, Bailey Road,Patna - 801503, Bihar, India |
| West-Chhattisgarh | Partha Pratim | appellate [dot] mp [at] jio [dot] com | 4th Floor, Dhan Trident, Block No. B3, PU 4, Commercial Scheme 54, Opp. Satya Sai School, Bombay Hospital Road, Indore, Madhya Pradesh, 452010 |
| North-Delhi NCR | Sanjay Tiku | appellate [dot] del [at] jio [dot] com | Reliance Jio Infocomm Ltd. RK Four Square, Building Number – 4. DLF Cyber City, Phase – 2 Gurgaon - 122002 Haryana |
| West-Gujarat | Bhavesh Mehta | appellate [dot] guj [at] jio [dot] com | Office -101, Saffron, Nr. Centre Point, Panchwati 5 Rasta, Ambawadi, Ahmedabad-380006, Gujarat, India |
| North-Haryana | Sanjiv Sachdeva | appellate [dot] har [at] jio [dot] com | Reliance Jio Infocomm Ltd, B-93 Industrial Area, Phase 8 Mohali, Punjab 160071 |
| North-Himachal Pradesh | Sameer Pandey | appellate [dot] hp [at] jio [dot] com | Reliance Jio Infocomm Ltd. Level 1792, 2nd Floor (From Ground) Parking Block, Modern ISBT, Tutikandi, Shimla -171004 Himachal Pradesh |
| North-Jammu | Vivek Sharma | appellate [dot] jk [at] jio [dot] com | Reliance Jio Infocomm Limited, Veer Tower, Marble Market, Mouza Deeli, Khasra No 732 & 733, Jammu - 180012, J&K, India |
| East-Jharkhand | Sanjay Chatterjee | appellate [dot] bih [at] jio [dot] com | Reliance Jio Infocomm Ltd., 2nd & 3rd Floor, Sandhya Tower, Commercial Complex, Puruliya Road, Ranchi - 834001, Jharkhand |
| South-Kerala | Jayaraj Rajasekharan | appellate [dot] ker [at] jio [dot] com | Reliance Jio Infocomm Limited, Pukalakkattu Kariyattu Tower, Near Yatri Nivas, Mamangalam, Palarivattom P.O., Kochi – 682 025. Kerala State. |
| North-Kashmir | Neeraj Fotedar | appellate [dot] jk [at] jio [dot] com | Reliance Jio Infocomm Limited, 4th Floor, Sara City Mall, Jahangir Chowk, Srinagar - 190001, J&K |
| South-Karnataka | Shiva Kumar | appellate [dot] kar [at] jio [dot] com | RCITPL. RMZ Icon Building, No. 51, Palace Cross Road, Bengaluru- 560052, Karnataka. |
| East-Kolktat | Avinash Chaturvedi | appellate [dot] kol [at] jio [dot] com | Reliance Jio Infocomm Limited, Godrej Waterside, Tower II, 17th & 18th Floor, Plot No: 5, Block - DP, Sector-V, Saltlake City, Kolkata -700091 |
| West-Madhya Pradesh | Partha Pratim | appellate [dot] mp [at] jio [dot] com | 4th Floor, Dhan Trident, Block No. B3, PU 4, Commercial Scheme 54, Opp. Satya Sai School, Bombay Hospital Road, Indore, Madhya Pradesh, 452010 |
| West-Maharashtra & Goa | Neelesh Atre | appellate [dot] mah [at] jio [dot] com | Reliance Jio Infocomm Limited, Down Town – The City Centre, 2nd and 3rd Floor, S No. 8+13/1/2, Above Reliance Mart, Off Karve Road, Mhatre Bridge, Erandwane, Pune – 411004 |
| West-Mumbai | Saurabh Singh Parmar | appellate [dot] mum [at] jio [dot] com | Reliance Jio Infocomm Limited, 3rd Floor, B Wing, Fortune Building, Bharat Nagar, Bandra - Kurla Complex, Mumbai - 400051 |
| East-North East | Banibroto Biswas | appellate [dot] ne [at] jio [dot] com | Reliance Jio Infocomm Ltd. First Floor, B. M. Tower, Near Fire Brigade, Madan Lewrynghep, Shillong - 793014, Meghalaya, India |
| East-Odisha | Bikash Mohanty | appellate [dot] ori [at] jio [dot] com | Reliance Jio Infocomm Limited, Fortune Tower, 1st Floor, Wing A & B, Gangadhar Meher Marg, Chandrasekharpur, Bhubaneswar - 751023 |
| North-Punjab | Karuna Misra | appellate [dot] pb [at] jio [dot] com | Reliance Jio Infocomm Limited, C-135, Industrial Area, Phase – VIII, Mohali, Pin:160071 |
| North-Rajasthan | Arun Mani | appellate [dot] raj [at] jio [dot] com | Reliance Jio Infocomm Ltd., 1st Floor, Anand Bhawan, Sansar Chandra Road, Jaipur, Rajasthan, 302001 |
| South-Tamil Nadu | Royston Antony | appellate [dot] tn [at] jio [dot] com | Reliance Jio Infocomm Ltd, Prestige Palladium Bayan, 2nd Floor, No,129-140, Greams Road, Thousand Lights, Chennai – 600006. TamilNadu |
| South-Telangana | Sreedhar Nandiraju | appellate [dot] ap [at] jio [dot] com | Reliance Jio Infocomm Ltd. 4th Floor, Lake shore towers, Rajbhavan Road, Somajiguda, Beside Yes Bank, Hyderabad: 500082, Telangana |
| North-UP West | Sunil Kapoor | appellate [dot] upw [at] jio [dot] com | Reliance Jio Infocomm Limited, 2-7, Nishyam Kunj, Abhikarm complex, Civil Lines, Meerut, U.P - 250003 |
| North-UP East | Rajesh Sharma | appellate [dot] upe [at] jio [dot] com | Reliance Jio Infocom Ltd., The Solitaire, Opposite Fun Mall, Gomti Nagar, Lucknow - 226010. (UP) |
| North-Uttarakhand | Venkat Naidu | appellate [dot] upw [at] jio [dot] com | Reliance Jio Infocomm Limited, 2-7, Nishyam Kunj, Abhikarm complex, Civil Lines, Meerut, U.P - 250003 |
| East-West Bengal | Sailesh Rupani | appellate [dot] wb [at] jio [dot] com | Reliance Jio Infocomm Limited, Godrej Waterside, Tower II, 17th & 18th Floor, Plot No: 5, Block - DP, Sector-V, Saltlake City, Kolkata -700091 |
