Lufthansa Airlines Customer Care Number
1800 102 5838

http://www.lufthansa.com

Bookings For Flights, Cars, Hotels

Toll free Number(s):

1800 102 5838

All India Number(s):

011-4974 5000

Service Request

Email(s):

customer.relations@lufthansa.com

Cancellation and Refund

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Click on the "Cancellation" button next to the relevant booking and confirm your selection
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Lufthansa Group Communications

Name	Address
+49 69 86 799 799 (Flight Booking) +49 (0)69-696-2999 (Journalists)	-
Senior Vice President and Head of Lufthansa Group Communications +49 (0) 69-696-3659 Email: lufthansa-group(at)dlh.de	Deutsche Lufthansa AG Lufthansa Group Communications, FRA CI Lufthansa Aviation Center Airportring D-60546 Frankfurt/Main

International Communications - International Pr Representatives

Country	Contact	Email	Name	Designation
America	+1 516 296 9342	tal [dot] muscal [at] dlh [dot] de	Tal Muscal	Head of Corporate Communications The Americas
America	+1 516-296-9671	christina [dot] semmel [at] dlh [dot] de	Christina Semmel	Manager, Corporate Communications North America
Asia/Pacific	+65 6835-5951	myriam [dot] ziesack [at] dlh [dot] de	Myriam Ziesack	Head of Corporate Communications Asia-Pacific
Asia/Pacific	+86 21 5352-4999 x 8107	lu [dot] zheng [at] dlh [dot] de	Sophy Zheng	Manager Lufthansa Group Communication Greater China
Europe, Middle East And Africa (Emea) (Except Media From Germany, Austria, Switzerland)	+49 69-696-96006	boris [dot] ogursky [at] dlh [dot] de lhnews [at] dlh [dot] de	Boris Ogursky	Spokesperson EMEA Media Relations Lufthansa Group
	+49 69-696-33927	neda.jaafari(at)dlh.de	Neda Jaafari	Spokesperson EMEA Media Relations Lufthansa Group

Investor Relations

Anschrift

Deutsche Lufthansa AG
Investor Relations
FRA CW
Lufthansa Aviation Center
Airportring
60546 Frankfurt / Main

Telephone

+49 69 696 - 28001

Investor Relations	Contact	Email	Name	Designation
Ansprechpartner Investor Relations	+49 69 696 - 28001	dennis.weber(at)dlh.de	Dennis Weber	Leiter Investor Relations
Ansprechpartner Investor Relations	+49 69 696 - 28001	christina.serafim-mueller(at)dlh.de	Christina Serafim-Müller	Assistenz Investor Relations
Institutionelle Investoren und Finanzkommunikation	+49 69 696 - 28013	frederic.depeille(at)dlh.de	Frédéric Depeille	Senior Investor Relations Manager
Institutionelle Investoren und Finanzkommunikation	+49 69 696 - 33589	erika.c.mueller(at)dlh.de	Erika Müller	Senior Investor Relations Manager Sustainability
Finanzpublikationen	+49 69 696 - 28006	patrick.winter(at)dlh.de	Patrick Winter	Senior Investor Relations Manager
Privatanleger und Aktionärsservice	+49 69 696 - 28010	malin.schollmeyer(at)dlh.de	Malin Schollmeyer Hauptversammlung	Investor Relations Manager
Privatanleger und Aktionärsservice	+49 69 696 - 28009	anja.tott(at)dlh.de	Anja Tott Aktienregister	Investor Relations Manager
Creditor Relations	+49 69 696 - 72317	christian.rasim(at)dlh.de	Christian Rasim	Leiter Creditor Relations
Creditor Relations	+49 69 696 - 72318	stefan.rost(at)dlh.de	Stefan Rost

PartnerPlusBenefit Service Center

Telephone No.	from UK and Northern Ireland: 0371 521 2255 from the Republic of Ireland: 1520 932 636
Email Address	partnerplusbenefithelpdesk [at] dlh [dot] de
Our service hours	Monday to Friday, except bank holidays, 9.30 am - 5.00 pm

Partner Plus Benefit

Contacts for corporate customers

Country
Europe	America	Asia	Africa & Middle East	Australia & Oceania
Germany Monday to Friday 08.30 – 17.30 hours Tel: +49 69 2554 761 Albania +355 44540162 Bosnia-Herzegovina +387 552 33975 Bulgaria +359 2 935 8207 Croatia +385 72 220 220 Macedonia (FYROM) +389 2 3207 645 Montenegro +382 20 405852 Serbia +381 11 4300171 Slovenia +386 18888828 Czech Republic +420 225 439768 Hungary +36 1 429 2209 Monday to Friday 09.00 – 17.00 hours Email: myppb [at] dlh [dot] de	Argentina Monday to Friday 09.00 – 18.00 hours Tel: +54 11 5032 0161 Email: ppb [dot] argentina [at] lufthansa [dot] com	China Monday to Friday 09.00 – 18.00 hours (except public holidays) Tel: +86 4008 868 868 Fax: +86 21 6340 6698 Email: gpshach [at] dlh [dot] de	Egypt Sunday to Thursday 08.30 – 14.30 hours Tel: +2 02 25803568 Fax: +2 02 25803529	Australia Monday to Friday 09.00 – 17.00 hours Email: ppb [dot] australia [at] dlh [dot] de
Armenia Monday to Friday 09.00 – 18.00 hours Tel: +374 60 690081 Email: ppb [dot] service [at] dlh [dot] de	Bolivia Monday to Friday 09.00 – 18.00 hours Tel: +54 11 5032 0161 Email: reservas [dot] sudamerica [at] lufthansa [dot] com	Hong Kong Monday to Friday 09.00 – 18.00 hours (except public holidays) Tel: +852 2868 2313 Fax: +86 21 6340 6698	Algeria Sunday to Thursday 08.30 – 13.00 hours and 13.30 – 16.30 hours Tel: +213 21 435 760 Fax: +213 21 435 762 Email: ppb [dot] alg [at] dlh [dot] de	New Zealand Monday to Friday 09.00 – 17.00 hours Email: ppb [dot] newzealand [at] dlh [dot] de
Azerbaijan Monday to Thursday 09.00 – 18.00 hours Tel: +99 412 4907051 Email: ppb [dot] service [at] dlh [dot] de	Brazil – Sao Paulo Monday to Friday 09.00 – 18.00 hours Tel: +55 11 3878 8155 Email: ppb [dot] brasil [at] lufthansa [dot] com	India Monday to Saturday 09.00 – 18.00 hours Fax: 0124 4815116 Email: PPBindia [at] dlh [dot] de	Angola Monday to Friday 08.00 – 16.30 hours Tel: +244 222 311 223/ 153 Fax: +244 2223300 74 Email: ppbangola [at] dlh [dot] de
Belgium Monday to Friday 09.00 – 17.00 hours Tel: +32 2 620 00 72 Email: PartnerPlusBenefit [dot] belu [at] dlh [dot] de	Brazil – Rio de Janeiro Monday to Friday 09.00 – 18.00 hours Tel: +55 21 3500 6721 Email: ppb [dot] brasil [at] lufthansa [dot] com	Indonesia Monday to Friday 09.00 – 17.00 hours Fax: +62 2 129661609 Email: ppb [dot] indonesia [at] dlh [dot] de	Equatorial Guinea Monday to Friday 09.00 – 15.00 hours Tel: +240 333 09 2827 Fax: +240 333 09 2821 Email: lufthansa [dot] malabo [at] dlh [dot] de
Denmark Monday to Friday 09.00 – 17.00 hours Tel: +45 3515 8005 Email: ppbscandinavia [at] dlh [dot] de	Chile Monday to Friday 08.30 – 17.30 hours Tel: +56 2 2618 8333 Email: reservas [dot] sudamerica [at] lufthansa [dot] com	Japan Monday to Friday 09.30 – 17.00 hours Tel: 0066 3349 2119 (or 03-4333-7656) toll-free Fax: 03-5402-5249 Email: gptyoservmgmt [at] dlh [dot] de	Ethiopia Monday to Friday 08.30 – 17.00 hours Tel: +251 115 515 666 Fax: +251 115 512 988 Email: addgtsal [at] dlh [dot] de
Estonia Monday to Friday 09.00 – 17.00 hours Tel: +372 6868 872 Email: ppb [at] dlh [dot] de	Ecuador Monday to Friday 08.00 – 17.00 hours Tel: 180 000 0550 Email: reservas [dot] latinoamerica [at] lufthansa [dot] com	Korea Monday to Friday 09.00 – 15.00 hours Fax: 02 538 1318 Email: ppbkorea [at] dlh [dot] de	Bahrain Sunday to Thursday 08.30 – 17.00 hours Email: partnerplusbenefit [at] dlh [dot] de
Finland Monday to Friday 09.00 – 17.00 hours Tel: +358 9 8171 0012 Email: ppb [at] dlh [dot] de	Colombia Monday to Friday 08.00 – 17.00 hours Tel: +57 1 508 7010 Email: ppb [dot] colombia [at] lufthansa [dot] com	Malaysia Monday to Friday 09.00 – 17.00 hours Fax: +603 2161 3079 Email: ppb [dot] malaysia [at] dlh [dot] de	Burkina Faso Tel: +234 1 4606261, +234 1 4480961 Fax: +23 41 46224 25 Email: lhppbng [at] dlh [dot] de
France Monday to Friday 09.00 – 17.00 hours Tel: 0892 231686 (€0.35/min + price of a local call) Email: ppbfrance [at] dlh [dot] de	Paraguay Monday to Friday 09.00 – 18.00 hours Tel: +54 11 5032 0161 Email: reservas [dot] sudamerica [at] lufthansa [dot] com	Philippines Monday to Friday 09.00 – 17.30 hours Email: ppb [dot] philippines [at] dlh [dot] de	Gabon Tel: +234 1 4612222, +234 1 4606251 Fax: +23 41 46224 25 Email: lhppbng [at] dlh [dot] de
Georgia Monday to Friday 08.00 – 18.00 hours Tel: +995 32 224 33 29 Email: ppb [dot] service [at] dlh [dot] de	Peru Monday to Friday 08.00 – 17.00 hours Tel: +51 1708 6759 Email: reservas [dot] latinoamerica [at] lufthansa [dot] com	Singapore Monday to Friday 09.00 – 17.00 hours Fax: +65 673 21370 Email: ppb [dot] singapore [at] dlh [dot] de	Ghana Monday to Friday 09.00 – 17.00 hours Tel: +234 1 4612222, +234 1 4606251 Fax: +23 41 46224 25 Email: lhppbng [at] dlh [dot] de
Greece Monday to Friday 09.00 – 17.00 hours Tel: +30 210 6175210 Fax: +30 210 6108919 Email: ath [dot] ppb [at] dlh [dot] de	Mexico and Central America Monday to Friday 08.00 – 17.00 hours Tel: +52 (55) 50 91 31 44 Email: ppb [dot] mexico [at] lufthansa [dot] com	Taiwan, Republic of China Monday to Friday 09.00 – 17.30 hours (except public holidays) Tel: +886 (02) 2325 2191 Fax: +886 2 2325 2261 Email: tpe [dot] partnerplusbenefit [at] dlh [dot] de	Iran Saturday to Wednesday 08.00 – 16.00 hours Tel: +98 21 83388 Fax: +98 218 810 46 50 Email: thrppb [at] dlh [dot] de
Great Britain and Northern Ireland Monday to Friday 09.30 – 17.00 hours (except Bank Holidays) Tel: +371 521 2255 Email: partnerplusbenefithelpdesk [at] dlh [dot] de	Uruguay Monday to Friday 09.00 – 18.00 hours Tel: 000 413 598 4894 Email: reservas [dot] sudamerica [at] lufthansa [dot] com	Thailand Monday to Friday 09.00 – 17.00 hours Tel: +66 2 654 6800 Fax: +63 2 664 2808 Email: ppb [dot] thailand [at] dlh [dot] de	Iraq Sunday to Thursday 08.30 – 17.00 hours Fax: +97143 313 602 Email: partnerplusbenefit [at] dlh [dot] de
Ireland (Republic of) Monday to Friday 09.30 – 17.00 hours (except Bank Holidays) Tel: 1520 932 636	Venezuela Monday to Friday 08.00 – 18.00 hours Tel: +58 212 335 8948 Email: ppb [dot] venezuela [at] lufthansa [dot] com	Vietnam Monday to Friday 09.00 – 17.00 hours Tel: +848 3 8279834 Fax: +848 3 8298537 Email: ppb [dot] vietnam [at] dlh [dot] de	Jordan Sunday to Thursday 09.00 – 17.00 hours Tel: +962 652 001 80 Fax: +962 652 001 89 Email: partnerplusbenefit [dot] jo [at] dlh [dot] de
Israel Sunday to Thursday 09.00 – 17.00 hours Fax: +972 3 6825 622 Email: tlvppb [at] dlh [dot] de			Qatar Sunday to Thursday 08.30 – 17.00 hours Email: partnerplusbenefit [at] dlh [dot] de
Italy Monday to Friday 10.00 – 18.00 hours Tel: +39 2385 91076 Fax: +39 2583 72268 Email: lufthansa [dot] assistenza [dot] ppb [at] dlh [dot] de			Kenya Monday to Friday 08.30 – 17.00 hours Email: nboppb [at] dlh [dot] de
Kazakhstan Monday to Friday 10.00 – 19.00 hours Tel: +7 727 350 5491 Email: ppb [dot] service [at] dlh [dot] de			Kuwait Sunday to Thursday 08.30 – 17.00 hours Email: partnerplusbenefit [at] dlh [dot] de
Latvia Monday to Friday 09.00 – 17.00 hours Tel: +371 6785 2185 Email: ppb [at] dlh [dot] de			Lebanon Monday to Friday 08.00 – 16.30 hours Tel: +961 134 70 07 Fax: +961 134 90 01 Email: partnerplusbenefitlb [at] dlh [dot] de
Lithuania Monday to Friday 09.00 – 17.00 hours Tel: +370 5205 1188 Email: ppb [at] dlh [dot] de			Libya Monday to Thursday 08.00 – 15.30 hours Fax: +216 711 389 10 Email: tunppb [dot] gp [at] dlh [dot] de
Luxembourg Monday to Friday 09.00 – 17.00 hours Tel: +352 27302079 Email: PartnerPlusBenefit [dot] belu [at] dlh [dot] de			Malta Monday to Thursday 09.00 – 17.00 hours Email: lufthansa [dot] assistenza [dot] ppb [at] dlh [dot] de
Malta Monday to Friday 09.00 – 17.00 hours Email: lufthansa [dot] assistenza [dot] ppb [at] dlh [dot] de			Morocco Monday to Thursday 08.30 – 13.30 hours and 14.30 – 17.00 hours Fax: +216 711 389 10 Email: tunppb [dot] gp [at] dlh [dot] de
Moldova Tel: 0800 61202 Email: myppb [dot] romd [at] dlh [dot] de			Nigeria Monday to Friday 09.00 – 17.00 hours Tel: +234 1 4612222, +234 1 4606251 Fax: +23 41 46224 25 Email: lhppbng [at] dlh [dot] de
Netherlands Monday to Friday 09.00 – 17.00 hours Tel: +31 20 7218908 Email: PartnerPlusBenefit [dot] nl [at] dlh [dot] de			Oman Sunday to Thursday 08.30 – 17.00 hours Email: partnerplusbenefit [at] dlh [dot] de
Norway Monday to Friday 09.00 – 17.00 hours Tel: +47 235 00101			Saudi Arabia Sunday to Thursday 08.30 – 17.00 hours Email: partnerplusbenefit [at] dlh [dot] de
Austria Monday to Friday 08.30 – 17.00 hours Tel: +43 810 1025 88 Email: partnerplus [dot] at [at] dlh [dot] de			South Africa Monday to Friday 08.30 – 17.00 hours Fax: +27 11 32508 67 Email: jnbppb [at] dlh [dot] de
Poland Monday to Friday 09.00 – 17.00 hours Tel: 022 51 23 913 Fax: 022 33 81 301 Email: partnerplusbenefit [dot] pl [at] dlh [dot] de			Tunisia Monday to Thursday 08.00 – 16.30 hours Fax: +216 711 389 10 Email: tunppb [dot] gp [at] dlh [dot] de
Portugal Monday to Friday 09.00 – 18.00 hours Tel: 21 060 8036 Fax: 21 892 4444 Email: partnerplus [dot] pt [at] dlh [dot] de			United Arab Emirates Sunday to Thursday 08.30 – 17.00 hours Fax: +971 43 313 602 Email: partnerplusbenefit [at] dlh [dot] de
Romania Tel: +40 311 305001
Russian Federation Monday to Friday 09.00 – 18.00 hours Tel: +7 495 705 92 84
Sweden Monday to Friday 09.00 – 17.00 hours Tel: +46 851 99 3091 Email: ppbscandinavia [at] dlh [dot] de
Switzerland Monday to Friday 09.00 – 17.00 hours Tel: +41 848 150 300 Email: info [dot] partnerplusbenefit [dot] ch [at] dlh [dot] de
Slovakia Monday to Friday 08.30 – 17.00 hours Tel: +421 250 112 127
Spain Monday to Friday 09.00 – 18.00 hours (except public holidays) Tel: 91 375 45 78
Turkey Sunday to Thursday 14.00 – 17.00 hours Email: partnerplusbenefit [at] dlh [dot] de
Turkmenistan Monday to Friday 09.30 – 18.00 hours Tel: +993 12 234131 Email: asbgutea [at] dlh [dot] de
Ukraine Monday to Friday 09.00 – 18.00 hours Tel: +38 089 323 98 96 Email: ppb [dot] service [at] dlh [dot] de
Belarus Monday to Friday 09.00 – 18.00 hours Tel: +882 00011 0559 Email: ppb [dot] service [at] dlh [dot] de
Cyprus Monday to Friday 09.00 – 17.00 hours Tel: +357 2287 3305 Fax: +357 2267 6654

List of Lufthansa German Airlines Airport / Offices in India

Office / Airport	Address	Contact Number	Fax Number
Bengaluru	Bengaluru International Airport Bengaluru Pin code -560300	080 – 6678 4050	080-66784023
Chennai	Anna International Airport 2nd Floor, Departure Terminal Chennai pin code -600027	044-2256-9393(Flight info) 044-2256-9292(Lost and Found)	044-2256-0767
Mumbai	Sahar International Airport ,Mumbai , Pin code -400099	022-66859898(Flight Info/Lost and Found)	22 2682 9266
Delhi	IGI Airport ,Delhi ,Pin code -110037	011-61230303(Flight Info/Lost and Found)	011-25652843
Pune	Lohegoan Airport ,Pune Pin code-411032	02026680201 02026680202	02026610506