Lufthansa Airlines Customer Care Number1800 102 5838
Lufthansa Airlines Customer Care Number
1800 102 5838
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Toll free Number(s):
1800 102 5838
All India Number(s):
011-4974 5000
Service Request
Email(s):
customer.relations@lufthansa.com
Cancellation and Refund
- Click on My bookings.
- To log in, enter your surname and booking number
- Click on the "Cancellation" button next to the relevant booking and confirm your selection
- You will now receive an automatic confirmation email, your flight booking will be cancelled and the
amount to be refunded will be transferred or credited to your credit card
Lufthansa Group Communications
Name | Address |
---|---|
+49 69 86 799 799 (Flight Booking) +49 (0)69-696-2999 (Journalists) | - |
Senior Vice President and Head of Lufthansa Group Communications +49 (0) 69-696-3659 Email: lufthansa-group(at)dlh.de | Deutsche Lufthansa AG Lufthansa Group Communications, FRA CI Lufthansa Aviation Center Airportring D-60546 Frankfurt/Main |
International Communications - International Pr Representatives
Country | Contact | Name | Designation | |
---|---|---|---|---|
America | +1 516 296 9342 | tal [dot] muscal [at] dlh [dot] de | Tal Muscal | Head of Corporate Communications The Americas |
+1 516-296-9671 | christina [dot] semmel [at] dlh [dot] de | Christina Semmel | Manager, Corporate Communications North America | |
Asia/Pacific | +65 6835-5951 | myriam [dot] ziesack [at] dlh [dot] de | Myriam Ziesack | Head of Corporate Communications Asia-Pacific |
+86 21 5352-4999 x 8107 | lu [dot] zheng [at] dlh [dot] de | Sophy Zheng | Manager Lufthansa Group Communication Greater China | |
Europe, Middle East And Africa (Emea) (Except Media From Germany, Austria, Switzerland) | +49 69-696-96006 | boris [dot] ogursky [at] dlh [dot] de lhnews [at] dlh [dot] de | Boris Ogursky | Spokesperson EMEA Media Relations Lufthansa Group |
+49 69-696-33927 | neda.jaafari(at)dlh.de | Neda Jaafari | Spokesperson EMEA Media Relations Lufthansa Group |
Investor Relations
Anschrift
Deutsche Lufthansa AG
Investor Relations
FRA CW
Lufthansa Aviation Center
Airportring
60546 Frankfurt / Main
Telephone
+49 69 696 - 28001
Investor Relations | Contact | Name | Designation | |
---|---|---|---|---|
Ansprechpartner Investor Relations | +49 69 696 - 28001 | dennis.weber(at)dlh.de | Dennis Weber | Leiter Investor Relations |
+49 69 696 - 28001 | christina.serafim-mueller(at)dlh.de | Christina Serafim-Müller | Assistenz Investor Relations | |
Institutionelle Investoren und Finanzkommunikation | +49 69 696 - 28013 | frederic.depeille(at)dlh.de | Frédéric Depeille | Senior Investor Relations Manager |
+49 69 696 - 33589 | erika.c.mueller(at)dlh.de | Erika Müller | Senior Investor Relations Manager Sustainability | |
Finanzpublikationen | +49 69 696 - 28006 | patrick.winter(at)dlh.de | Patrick Winter | Senior Investor Relations Manager |
Privatanleger und Aktionärsservice | +49 69 696 - 28010 | malin.schollmeyer(at)dlh.de | Malin Schollmeyer Hauptversammlung | Investor Relations Manager |
+49 69 696 - 28009 | anja.tott(at)dlh.de | Anja Tott Aktienregister | Investor Relations Manager | |
Creditor Relations | +49 69 696 - 72317 | christian.rasim(at)dlh.de | Christian Rasim | Leiter Creditor Relations |
+49 69 696 - 72318 | stefan.rost(at)dlh.de | Stefan Rost |
PartnerPlusBenefit Service Center
Telephone No. | from UK and Northern Ireland: 0371 521 2255 from the Republic of Ireland: 1520 932 636 |
Email Address | partnerplusbenefithelpdesk [at] dlh [dot] de |
Our service hours | Monday to Friday, except bank holidays, 9.30 am - 5.00 pm |
Contacts for corporate customers
Country | ||||
---|---|---|---|---|
Europe | America | Asia | Africa & Middle East | Australia & Oceania |
Germany Monday to Friday 08.30 – 17.30 hours Tel: +49 69 2554 761 Albania +355 44540162 Bosnia-Herzegovina +387 552 33975 Bulgaria +359 2 935 8207 Croatia +385 72 220 220 Macedonia (FYROM) +389 2 3207 645 Montenegro +382 20 405852 Serbia +381 11 4300171 Slovenia +386 18888828 Czech Republic +420 225 439768 Hungary +36 1 429 2209 Monday to Friday 09.00 – 17.00 hours Email: myppb [at] dlh [dot] de | Argentina Monday to Friday 09.00 – 18.00 hours Tel: +54 11 5032 0161 Email: ppb [dot] argentina [at] lufthansa [dot] com | China Monday to Friday 09.00 – 18.00 hours (except public holidays) Tel: +86 4008 868 868 Fax: +86 21 6340 6698 Email: gpshach [at] dlh [dot] de | Egypt Sunday to Thursday 08.30 – 14.30 hours Tel: +2 02 25803568 Fax: +2 02 25803529 | Australia Monday to Friday 09.00 – 17.00 hours Email: ppb [dot] australia [at] dlh [dot] de |
Armenia Monday to Friday 09.00 – 18.00 hours Tel: +374 60 690081 Email: ppb [dot] service [at] dlh [dot] de | Bolivia Monday to Friday 09.00 – 18.00 hours Tel: +54 11 5032 0161 Email: reservas [dot] sudamerica [at] lufthansa [dot] com | Hong Kong Monday to Friday 09.00 – 18.00 hours (except public holidays) Tel: +852 2868 2313 Fax: +86 21 6340 6698 | Algeria Sunday to Thursday 08.30 – 13.00 hours and 13.30 – 16.30 hours Tel: +213 21 435 760 Fax: +213 21 435 762 Email: ppb [dot] alg [at] dlh [dot] de | New Zealand Monday to Friday 09.00 – 17.00 hours Email: ppb [dot] newzealand [at] dlh [dot] de |
Azerbaijan Monday to Thursday 09.00 – 18.00 hours Tel: +99 412 4907051 Email: ppb [dot] service [at] dlh [dot] de | Brazil – Sao Paulo Monday to Friday 09.00 – 18.00 hours Tel: +55 11 3878 8155 Email: ppb [dot] brasil [at] lufthansa [dot] com | India Monday to Saturday 09.00 – 18.00 hours Fax: 0124 4815116 Email: PPBindia [at] dlh [dot] de | Angola Monday to Friday 08.00 – 16.30 hours Tel: +244 222 311 223/ 153 Fax: +244 2223300 74 Email: ppbangola [at] dlh [dot] de | |
Belgium Monday to Friday 09.00 – 17.00 hours Tel: +32 2 620 00 72 Email: PartnerPlusBenefit [dot] belu [at] dlh [dot] de | Brazil – Rio de Janeiro Monday to Friday 09.00 – 18.00 hours Tel: +55 21 3500 6721 Email: ppb [dot] brasil [at] lufthansa [dot] com | Indonesia Monday to Friday 09.00 – 17.00 hours Fax: +62 2 129661609 Email: ppb [dot] indonesia [at] dlh [dot] de | Equatorial Guinea Monday to Friday 09.00 – 15.00 hours Tel: +240 333 09 2827 Fax: +240 333 09 2821 Email: lufthansa [dot] malabo [at] dlh [dot] de | |
Denmark Monday to Friday 09.00 – 17.00 hours Tel: +45 3515 8005 Email: ppbscandinavia [at] dlh [dot] de | Chile Monday to Friday 08.30 – 17.30 hours Tel: +56 2 2618 8333 Email: reservas [dot] sudamerica [at] lufthansa [dot] com | Japan Monday to Friday 09.30 – 17.00 hours Tel: 0066 3349 2119 (or 03-4333-7656) toll-free Fax: 03-5402-5249 Email: gptyoservmgmt [at] dlh [dot] de | Ethiopia Monday to Friday 08.30 – 17.00 hours Tel: +251 115 515 666 Fax: +251 115 512 988 Email: addgtsal [at] dlh [dot] de | |
Estonia Monday to Friday 09.00 – 17.00 hours Tel: +372 6868 872 Email: ppb [at] dlh [dot] de | Ecuador Monday to Friday 08.00 – 17.00 hours Tel: 180 000 0550 Email: reservas [dot] latinoamerica [at] lufthansa [dot] com | Korea Monday to Friday 09.00 – 15.00 hours Fax: 02 538 1318 Email: ppbkorea [at] dlh [dot] de | Bahrain Sunday to Thursday 08.30 – 17.00 hours Email: partnerplusbenefit [at] dlh [dot] de | |
Finland Monday to Friday 09.00 – 17.00 hours Tel: +358 9 8171 0012 Email: ppb [at] dlh [dot] de | Colombia Monday to Friday 08.00 – 17.00 hours Tel: +57 1 508 7010 Email: ppb [dot] colombia [at] lufthansa [dot] com | Malaysia Monday to Friday 09.00 – 17.00 hours Fax: +603 2161 3079 Email: ppb [dot] malaysia [at] dlh [dot] de | Burkina Faso Tel: +234 1 4606261, +234 1 4480961 Fax: +23 41 46224 25 Email: lhppbng [at] dlh [dot] de | |
France Monday to Friday 09.00 – 17.00 hours Tel: 0892 231686 (€0.35/min + price of a local call) Email: ppbfrance [at] dlh [dot] de | Paraguay Monday to Friday 09.00 – 18.00 hours Tel: +54 11 5032 0161 Email: reservas [dot] sudamerica [at] lufthansa [dot] com | Philippines Monday to Friday 09.00 – 17.30 hours Email: ppb [dot] philippines [at] dlh [dot] de | Gabon Tel: +234 1 4612222, +234 1 4606251 Fax: +23 41 46224 25 Email: lhppbng [at] dlh [dot] de | |
Georgia Monday to Friday 08.00 – 18.00 hours Tel: +995 32 224 33 29 Email: ppb [dot] service [at] dlh [dot] de | Peru Monday to Friday 08.00 – 17.00 hours Tel: +51 1708 6759 Email: reservas [dot] latinoamerica [at] lufthansa [dot] com | Singapore Monday to Friday 09.00 – 17.00 hours Fax: +65 673 21370 Email: ppb [dot] singapore [at] dlh [dot] de | Ghana Monday to Friday 09.00 – 17.00 hours Tel: +234 1 4612222, +234 1 4606251 Fax: +23 41 46224 25 Email: lhppbng [at] dlh [dot] de | |
Greece Monday to Friday 09.00 – 17.00 hours Tel: +30 210 6175210 Fax: +30 210 6108919 Email: ath [dot] ppb [at] dlh [dot] de | Mexico and Central America Monday to Friday 08.00 – 17.00 hours Tel: +52 (55) 50 91 31 44 Email: ppb [dot] mexico [at] lufthansa [dot] com | Taiwan, Republic of China Monday to Friday 09.00 – 17.30 hours (except public holidays) Tel: +886 (02) 2325 2191 Fax: +886 2 2325 2261 Email: tpe [dot] partnerplusbenefit [at] dlh [dot] de | Iran Saturday to Wednesday 08.00 – 16.00 hours Tel: +98 21 83388 Fax: +98 218 810 46 50 Email: thrppb [at] dlh [dot] de | |
Great Britain and Northern Ireland Monday to Friday 09.30 – 17.00 hours (except Bank Holidays) Tel: +371 521 2255 Email: partnerplusbenefithelpdesk [at] dlh [dot] de | Uruguay Monday to Friday 09.00 – 18.00 hours Tel: 000 413 598 4894 Email: reservas [dot] sudamerica [at] lufthansa [dot] com | Thailand Monday to Friday 09.00 – 17.00 hours Tel: +66 2 654 6800 Fax: +63 2 664 2808 Email: ppb [dot] thailand [at] dlh [dot] de | Iraq Sunday to Thursday 08.30 – 17.00 hours Fax: +97143 313 602 Email: partnerplusbenefit [at] dlh [dot] de | |
Ireland (Republic of) Monday to Friday 09.30 – 17.00 hours (except Bank Holidays) Tel: 1520 932 636 | Venezuela Monday to Friday 08.00 – 18.00 hours Tel: +58 212 335 8948 Email: ppb [dot] venezuela [at] lufthansa [dot] com | Vietnam Monday to Friday 09.00 – 17.00 hours Tel: +848 3 8279834 Fax: +848 3 8298537 Email: ppb [dot] vietnam [at] dlh [dot] de | Jordan Sunday to Thursday 09.00 – 17.00 hours Tel: +962 652 001 80 Fax: +962 652 001 89 Email: partnerplusbenefit [dot] jo [at] dlh [dot] de | |
Israel Sunday to Thursday 09.00 – 17.00 hours Fax: +972 3 6825 622 Email: tlvppb [at] dlh [dot] de | Qatar Sunday to Thursday 08.30 – 17.00 hours Email: partnerplusbenefit [at] dlh [dot] de | |||
Italy Monday to Friday 10.00 – 18.00 hours Tel: +39 2385 91076 Fax: +39 2583 72268 Email: lufthansa [dot] assistenza [dot] ppb [at] dlh [dot] de | Kenya Monday to Friday 08.30 – 17.00 hours Email: nboppb [at] dlh [dot] de | |||
Kazakhstan Monday to Friday 10.00 – 19.00 hours Tel: +7 727 350 5491 Email: ppb [dot] service [at] dlh [dot] de | Kuwait Sunday to Thursday 08.30 – 17.00 hours Email: partnerplusbenefit [at] dlh [dot] de | |||
Latvia Monday to Friday 09.00 – 17.00 hours Tel: +371 6785 2185 Email: ppb [at] dlh [dot] de | Lebanon Monday to Friday 08.00 – 16.30 hours Tel: +961 134 70 07 Fax: +961 134 90 01 Email: partnerplusbenefitlb [at] dlh [dot] de | |||
Lithuania Monday to Friday 09.00 – 17.00 hours Tel: +370 5205 1188 Email: ppb [at] dlh [dot] de | Libya Monday to Thursday 08.00 – 15.30 hours Fax: +216 711 389 10 Email: tunppb [dot] gp [at] dlh [dot] de | |||
Luxembourg Monday to Friday 09.00 – 17.00 hours Tel: +352 27302079 Email: PartnerPlusBenefit [dot] belu [at] dlh [dot] de | Malta Monday to Thursday 09.00 – 17.00 hours Email: lufthansa [dot] assistenza [dot] ppb [at] dlh [dot] de | |||
Malta Monday to Friday 09.00 – 17.00 hours Email: lufthansa [dot] assistenza [dot] ppb [at] dlh [dot] de | Morocco Monday to Thursday 08.30 – 13.30 hours and 14.30 – 17.00 hours Fax: +216 711 389 10 Email: tunppb [dot] gp [at] dlh [dot] de | |||
Moldova Tel: 0800 61202 Email: myppb [dot] romd [at] dlh [dot] de | Nigeria Monday to Friday 09.00 – 17.00 hours Tel: +234 1 4612222, +234 1 4606251 Fax: +23 41 46224 25 Email: lhppbng [at] dlh [dot] de | |||
Netherlands Monday to Friday 09.00 – 17.00 hours Tel: +31 20 7218908 Email: PartnerPlusBenefit [dot] nl [at] dlh [dot] de | Oman Sunday to Thursday 08.30 – 17.00 hours Email: partnerplusbenefit [at] dlh [dot] de | |||
Norway Monday to Friday 09.00 – 17.00 hours Tel: +47 235 00101 | Saudi Arabia Sunday to Thursday 08.30 – 17.00 hours Email: partnerplusbenefit [at] dlh [dot] de | |||
Austria Monday to Friday 08.30 – 17.00 hours Tel: +43 810 1025 88 Email: partnerplus [dot] at [at] dlh [dot] de | South Africa Monday to Friday 08.30 – 17.00 hours Fax: +27 11 32508 67 Email: jnbppb [at] dlh [dot] de | |||
Poland Monday to Friday 09.00 – 17.00 hours Tel: 022 51 23 913 Fax: 022 33 81 301 Email: partnerplusbenefit [dot] pl [at] dlh [dot] de | Tunisia Monday to Thursday 08.00 – 16.30 hours Fax: +216 711 389 10 Email: tunppb [dot] gp [at] dlh [dot] de | |||
Portugal Monday to Friday 09.00 – 18.00 hours Tel: 21 060 8036 Fax: 21 892 4444 Email: partnerplus [dot] pt [at] dlh [dot] de | United Arab Emirates Sunday to Thursday 08.30 – 17.00 hours Fax: +971 43 313 602 Email: partnerplusbenefit [at] dlh [dot] de | |||
Romania Tel: +40 311 305001 | ||||
Russian Federation Monday to Friday 09.00 – 18.00 hours Tel: +7 495 705 92 84 | ||||
Sweden Monday to Friday 09.00 – 17.00 hours Tel: +46 851 99 3091 Email: ppbscandinavia [at] dlh [dot] de | ||||
Switzerland Monday to Friday 09.00 – 17.00 hours Tel: +41 848 150 300 Email: info [dot] partnerplusbenefit [dot] ch [at] dlh [dot] de | ||||
Slovakia Monday to Friday 08.30 – 17.00 hours Tel: +421 250 112 127 | ||||
Spain Monday to Friday 09.00 – 18.00 hours (except public holidays) Tel: 91 375 45 78 | ||||
Turkey Sunday to Thursday 14.00 – 17.00 hours Email: partnerplusbenefit [at] dlh [dot] de | ||||
Turkmenistan Monday to Friday 09.30 – 18.00 hours Tel: +993 12 234131 Email: asbgutea [at] dlh [dot] de | ||||
Ukraine Monday to Friday 09.00 – 18.00 hours Tel: +38 089 323 98 96 Email: ppb [dot] service [at] dlh [dot] de | ||||
Belarus Monday to Friday 09.00 – 18.00 hours Tel: +882 00011 0559 Email: ppb [dot] service [at] dlh [dot] de | ||||
Cyprus Monday to Friday 09.00 – 17.00 hours Tel: +357 2287 3305 Fax: +357 2267 6654 |
List of Lufthansa German Airlines Airport / Offices in India
Office / Airport | Address | Contact Number | Fax Number |
---|---|---|---|
Bengaluru | Bengaluru International Airport |
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Chennai | Anna International Airport |
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Mumbai | Sahar International Airport ,Mumbai , Pin code -400099 |
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Delhi | IGI Airport ,Delhi ,Pin code -110037 |
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Pune | Lohegoan Airport ,Pune Pin code-411032 |
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HeadQuarters Address
Cologne, North Rhine-Westphalia, Germany