MTNL Mumbai 3G Customer Care Number1800 22 1500
MTNL Mumbai 3G Customer Care Number
1800 22 1500
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Toll free Number(s):
1800 22 1500
Landline-General Queries
1800 22 1130
Know your Landline/Broadband unpaid Bill Amount
1800 22 1504
Broadband-General Queries
1800 22 1505
FTTH-General Query
1503
Toll Free- Mobile Complaints/Request
1500
Toll Free- Landline Complaints/Request
1800 22 2992
Toll Free Services -TFS
All India Number(s):
022-22192120
From All Operators
022-2222 1500
Landline
022- 2222 1504
Broadband
9869012345
Mobile Services
022-2219 6404
Fault Booking
Email(s):
selfcare@mtnl.net.in
For Customer care
edonline@mtnl.net.in
For Escalation
Book Fault Through SMS
Send SMS on 9969108108
XXXXXXXX is your Landline / Broadband / FTTH number
For Leased Circuit XXXXXXXXXX is 10 digit LCID number
| Type of complaint / enquiry | SMS Text |
|---|---|
| Landline Bill Enquiry | BILL XXXXXXXX |
| Landline Complaint Booking | LLCOM XXXXXXXX |
| Landline Complaint Tracking | LLFTR XXXXXXXX |
| Broadband Complaint Booking | BBCOM XXXXXXXX |
| Broadband Complaint Tracking | BBFTR XXXXXXXX |
| FTTH Complaint Booking | FTCOM XXXXXXXX |
| FTTH Complaint Tracking | FTFTR XXXXXXXX |
| Leased Circuit Complaint Booking * | LCCOM XXXXXXXXXX |
SMS (Recharge Activation)
- Type "SUB RCHxx" send to 444 (where 'xx' will be the Denomination of pack.)
For Example
- To subscribe to 3G Data pack 14, send SMS "SUB RCH14" to 444
- To subscribe to STV 109, send SMS "SUB RCH109" to 444
Postpaid Subscription
New Customers
- Opt for any 2G Dolphin plan from the existing plans. and then select
any 3G Postpaid Plan depending on your data needs. - Voice calls will be charged as per opted 2G tariff plan, while video
calls will be provided at a standard tariff.
Existing Customers
- Dial 1503(Toll-Free) or send SMS ACT 3G on 555.
- Voice calls will be charged as per opted 2G tariff plan. Video calls will
be charged as per your opted plan or at a standard tariff. - Opt for any of the Data plans depending on data usage
MTNL Teracom 3G Data Card
| Prepaid Offer | |
|---|---|
MRP (inclusive of taxes) | Rs 499 |
| Speed | up to 3.6 Mbps |
| Free Data Usage | 10 GB for 90 days |
| Data Charges (Local & National Roaming) | 3p/MB |
| Call Charges | - |
| MTNL (Mumbai + Delhi) | 1paisa/ second |
| Other Local & STD | 1paisa/second |
| SMS | Local:50p,National:Re 1.00, International:Rs5 |
| Postpaid Offer | |
MRP (inclusive of taxes) | Rs 1199 |
| Speed | up to 3.6 Mbps |
| Activation Charges | Rs 250 + GST |
| Monthly Rental (Voice) | Nil |
| Monthly Rental (Data) | As per opted 3G Postpaid Data Plan. |
| Data Charges(local & national roaming) | 3p/MB |
MTNL Mumbai
15th floor, Telephone House,
MTNL Road, Prabhadevi,
Dadar (West),Mumbai - 400028
