Mangalore Bus Stand Enquiry Number
080-2625 2625

Karnataka State Road Transport Corporation
Service Rating: 
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All India Number(s):


080-2625 2625

New No. - Call Center for all Enquiry / Grievances / Refund Claims
080-2222 0386

Ticket Failed Transaction, Mon-Fri 10:30am to 5:00pm, Sat 10:30am to 1:00pm
080-2222 1321

Ext. 283, Failed Transaction Queries
080-4959 6666

Complaint regarding operation/cancellation of service
77609-90034

Awatar Cell between 7:00 am-10 pm, for any booking related query / assistance
77609-90035

Booking/Ticket online related queries
94495-96666

CRM, General Enquiry Old No.

Email(s):


customercare@ksrtc.in

Customer Care Support
onlinerefund@ksrtc.org 

Online Refunds Queries
awatar@ksrtc.org

Suggestions / Grievances related to advance booking
ctmopn@ksrtc.org

For Bus cancelled, Bus breakdown, change in class of service, complaints against operating crew / counter staff / booking agents
cmem@ksrtc.org

Grievances related to the bus / vehicle related issues such as cleanliness, display of boards, torn seats etc.

Bus Stations
Bus StandContact No.
Mangalore Bus Stand Enquiry No.7760990720

Refunds for online / mobile bookings (Accounts Dept.)

Refunds for cancelled tickets will be automatically credited to user's account within seven working days.
If refund is not received within seven days, users are requested to send email to onlinerefund [at] ksrtc [dot] org 
(Accounts Section) quoting OB No. OR PNR no. of cancelled ticket.


Contact numbers: 080-22220386 and 080-22221321 Ext. 283, during office hours on all working days
(between 10:00 am - 5:30 pmhrs on Monday-Fridays and 10:00 am 1:30 pm hrs on Saturdays).


General Enquiry Contact Numbers
Ksrtc :Central Office :Bengaluru-560027
Central Office, Epabx Numbers [between 10:00 - 5:30 hrs on Monday-Fridays and 10:00 - 1:30 hrs on Saturdays]  080-22221321
080-22221325
General Enquiry's
Designation/SectionMobile No.
General Enquiry / Call Centre9449596666
Control Room7760990100
Control Room7760990560
Bengaluru Central Division
Land line No :080-29708848
E-mail : crbcd [at] ksrtc [dot] org
Designation/SectionMobile No.
Control Room7760990287
Ticket Booking And Bus Operations Enquiry
E-mail: awatar [at] ksrtc [dot] org
Designation/SectionMobile No.
AWATAR Section -17760990034
AWATAR Section -27760990035
Reservation Counter(K B S)7760990561
Shanthinagar Bus Stand/Booking Counter,[BCD]7760990988
Casual contract Buss Booking(CELL)-KBS7760990535
MCTC Bus stand-Enquiry7760990530
Pickup Point-St jhn Hospetal7760990952
Pickup Point- Yalahanka7760990955
Pickup Point-K.R.Puram7760990956
Incharge Chennai Control Point[BCD]9445566642
ATM Tirupati-Control Point[BCD]9493173152
Coimbatore-Control Point[BCD]9489055100
Mumbai-Control Point [BCD]9867082056
Kempegowda International Airport-Pickup point [BCD]9972213726
Shanthinagar Bus Stand-Enquiry[BCD]7760990531
Ooty Bus stand-Enquiry[BCD]9488825816
Thrichur TC Point-Enquiry[BCD]9495155100
Poona control point-Enquiry[BCD]9449014010
Refunds for Online/Mobile Bookings (Accounts Dept) Failed Transactions (Amount deducted, but ticket not booked):
Land line No: 080-22221321, EXT NO:283
E-mail: onlinerefund [at] ksrtc [dot] org
Designation/SectionMobile No.
Accounts (AWATAR)-17618765800
Accounts (AWATAR)-27618765900


Important Links

    Parent Links
    Karnataka State Road Transport Corp (KSRTC) No. 080-2625 2625


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