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Karnataka State Road Transport Corp (KSRTC) Number
080-2625 2625

Booking Travels
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All India Number(s):

080-2625 2625

New No. - Call Center for all Enquiry / Grievances / Refund Claims
080-2222 0386

Ticket Failed Transaction, Mon-Fri 10:30am to 5:00pm, Sat 10:30am to 1:00pm
080-2222 1321

Ext. 283, Failed Transaction Queries
080-4959 6666

Complaint regarding operation/cancellation of service
77609-90034

Awatar Cell between 7:00 am-10 pm, for any booking related query / assistance
77609-90035

Booking/Ticket online related queries
94495-96666

CRM, General Enquiry Old No.

Email(s):

customercare@ksrtc.in

Customer Care Support
onlinerefund@ksrtc.org 

Online Refunds Queries
awatar@ksrtc.org

Suggestions / Grievances related to advance booking
ctmopn@ksrtc.org

For Bus cancelled, Bus breakdown, change in class of service, complaints against operating crew / counter staff / booking agents
cmem@ksrtc.org

Grievances related to the bus / vehicle related issues such as cleanliness, display of boards, torn seats etc.

Refunds for online / mobile bookings (Accounts Dept.)

Refunds for cancelled tickets will be automatically credited to user's account within seven working days.
If refund is not received within seven days, users are requested to send email to onlinerefund [at] ksrtc [dot] org 
(Accounts Section) quoting OB No. OR PNR no. of cancelled ticket.


Contact numbers: 080-22220386 and 080-22221321 Ext. 283, during office hours on all working days
(between 10:00 am - 5:30 pmhrs on Monday-Fridays and 10:00 am 1:30 pm hrs on Saturdays).


Directory of Officers - KSRTC

Central Office & Divisional (Depot) Office
  • Enquiry Contact numbers

Ksrtc :Central Office :Bengaluru-560027
Central Office, Epabx Numbers [between 10:00 - 5:30 hrs on Monday-Fridays and 10:00 - 1:30 hrs on Saturdays]  080-22221321
080-22221325
General Enquiry's
Designation/SectionMobile No.
General Enquiry / Call Centre9449596666
Control Room7760990100
Control Room7760990560
Bengaluru Central Division
Land line No :080-29708848
E-mail : crbcd [at] ksrtc [dot] org
Designation/SectionMobile No.
Control Room7760990287
Ticket Booking And Bus Operations Enquiry
E-mail: awatar [at] ksrtc [dot] org
Designation/SectionMobile No.
AWATAR Section -17760990034
AWATAR Section -27760990035
Reservation Counter(K B S)7760990561
Shanthinagar Bus Stand/Booking Counter,[BCD]7760990988
Casual contract Buss Booking(CELL)-KBS7760990535
MCTC Bus stand-Enquiry7760990530
Pickup Point-St jhn Hospetal7760990952
Pickup Point- Yalahanka7760990955
Pickup Point-K.R.Puram7760990956
Incharge Chennai Control Point[BCD]9445566642
ATM Tirupati-Control Point[BCD]9493173152
Coimbatore-Control Point[BCD]9489055100
Mumbai-Control Point [BCD]9867082056
Kempegowda International Airport-Pickup point [BCD]9972213726
Shanthinagar Bus Stand-Enquiry[BCD]7760990531
Ooty Bus stand-Enquiry[BCD]9488825816
Thrichur TC Point-Enquiry[BCD]9495155100
Poona control point-Enquiry[BCD]9449014010
Refunds for Online/Mobile Bookings (Accounts Dept) Failed Transactions (Amount deducted, but ticket not booked):
Land line No: 080-22221321, EXT NO:283
E-mail: onlinerefund [at] ksrtc [dot] org
Designation/SectionMobile No.
Accounts (AWATAR)-17618765800
Accounts (AWATAR)-27618765900

Major Bus Stations – Telephone No.'s

KSRTC Jurisdiction
Bus StandContact No.
Alur7022030248
Anekal7760990864
Arakalgud7022030247
Arasikere7022030209
Bagepalli9980350417
Belur7760990420
Bengaluru: kempegowda bus station7760990562
Bengaluru: mysuru road bus station7760990530
7760990532
Bengaluru: shanthinagar7760990988
Bengaluru: peenya bus station7760279980
Bettadapura7022030224
Bhadravati7760036958
Challakere9606482493
Chamarajanagar7022029967
Channapatna7760990865
Chennai9445566642
Chikkaballapur7760992543
Chikkamagalur7760990419
Chikkanayakanahalli9606483563
Chintamani9686949462
Chitradurga8194222431
Coimbatore7598675101
Channarayapatna7022030251
Dabaspete9741496839
Davanagere7022030175
Dharmasthala7760106655
Doddaballapura7760992685
Ernakulam9447166179
Gowribidanur7760992550
Gubbi9741496840
Gundlupete7022029968
Harapanahalli7760038201
Harihara7760036964
Harohalli7760990866
Hassan7760990520
H.d.kote7022030235
Hebbale7259953788
Hiriyur8193263286
Holenarsipura7022030252
Honnali7760990939
Hosadurga7760998025
Hosuru7022030231
Huliyurdurga7022029980
Hunsur7022030234
Kadur7022030216
Kalsapura9449428542
Kanakapura7760990866
Kittur7022030228
Kolar7760990611
Kollegala7022029973
Koratagere9741497032
Kozhikode9497427179
K.r.nagara7022030233
K.r.pet7022030196
Kukke subramanya7760990735
Kundapura9663266009
Kunigal9741497033
Kushalnagar7760107766
Maddur7022030191
Madhugiri9741496881
Mercera7760107788
Magadi7760990868
Malavalli7022030192
Mandya7022030190
Mangaluru7760990720
Mirle7022030229
M.m.hills7022029974
Mudigere08262-220628
Mumbai7738116577
9867082056
022-23053177
Mysuru7760990821
Nagamangala7022030195
Nanjangud7022011697
Ooty9488825816
0423-2445816
Pandavapura7022030198
Pavagada9741498481
Piriyapattana7259264096
Poona7709005128
Puttur7760106611
Ramanagara7760990867
Sagara7760037550
Sakleshpura7022030210
Saligrama7022030234
Saragur7022030232
Sathnur7760990863
Shivamogga7760036866
Sidlaghatta9148072765
Sira9741496880
Somwarpet7760107744
Sringeri9741478506
Srirangapatna7022030203
Sullia8257230684
Thiruvanathapuram9605446373
Thrissur0487-2421151
9495155100
Tiptur7760990953
Tirupathi0877-2221899
9493173152
Trichy0431-4020766
Tumkur9741495772
Turuvekere9741495773
Udupi9663266400
Ujire7760990734
Virajpete7760107755
Vitla7760107799

NWKRTC Jurisdiction
Bus Stand NamesControl Room No's
Bagalkot7760991783
Belagavi0831-2467932
Bhatkal08385-226444
Chokkodi0833-8272143
Dharawad0836-2221086
Gadag new7760973409
Gadag old7760973408
Hubli new0836-2221037 /
7760991682
Hubli old0836-2221089
Ilakal08351-270261
Karawar08382-226315
Kumata08386-222076 /
7760991730
Sirsi new08384-229952
Sirsi old08384-226380

NEKRTC Jurisdiction
Bus StationsTel. No.
Afzalpur7760973268
Aland7760973270
Basavakalyan7760973310
Basavanabagewadi7760973294
Bellary New bus station7760973328
Bellary old bus station7760973329
Bhalki7760973311
Bidar7760973308
Bijapur7760973278
Chincholi7760973271
Chitapur7760973272
Devadurga7760973303
Gangavati7760973357
Gulbarga7760973267
Hospet7760973317
Humnabad7760973309
Indi7760973285
Jewargi7760973269
Koppal7760973345
Kudlagi7760973320
Kushtagi7760973346
Lingasugur7760973300
Mantralaya7760973307
Raichur7760973299
Sandur7760973323
Shahapur7760973339
Sindagi7760973288
Sindanoor7760973301
Siruguppa7760973330
Yadagir7760973333

Neighbouring States
Bus StationsTel. No.
Chennai9445566642
Coimbatore9442155100
Ernakulam9447160229
Hyderabad7760992213
Kolhapur9373276476
Mantralaya8512279444
Mumbai9867082056
Ooty9442639796
Panaji8322438253
Pune9449014010
Shirdi9822785949
Tirupathi9493173152
Thiruvananthapuram9447770700
Trichy9842188300
Trissur9447121013
Vellore9443038247
Vijayawada9848470056

Address

Karnataka State Road Transport Corporation
Central Office,
Post Bag No-2778, KH Road,
Shanthinagar, Bengaluru-560027.


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