Shanthinagar Bangalore Bus Stand Enquiry Number080-2625 2625
Shanthinagar Bangalore Bus Stand Enquiry Number
080-2625 2625
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All India Number(s):
080-2625 2625
New No. - Call Center for all Enquiry / Grievances / Refund Claims
080-2222 0386
Ticket Failed Transaction, Mon-Fri 10:30am to 5:00pm, Sat 10:30am to 1:00pm
080-2222 1321
Ext. 283, Failed Transaction Queries
080-4959 6666
Complaint regarding operation/cancellation of service
77609-90034
Awatar Cell between 7:00 am-10 pm, for any booking related query / assistance
77609-90035
Booking/Ticket online related queries
94495-96666
CRM, General Enquiry Old No.
Email(s):
customercare@ksrtc.in
Customer Care Support
onlinerefund@ksrtc.org
Online Refunds Queries
awatar@ksrtc.org
Suggestions / Grievances related to advance booking
ctmopn@ksrtc.org
For Bus cancelled, Bus breakdown, change in class of service, complaints against operating crew / counter staff / booking agents
cmem@ksrtc.org
Grievances related to the bus / vehicle related issues such as cleanliness, display of boards, torn seats etc.
Bus Stations
| Bus Stand | Contact No. |
|---|---|
| Bengaluru: shanthinagar | 7760990531/ 7760990988 |
Refunds for online / mobile bookings (Accounts Dept.)
Refunds for cancelled tickets will be automatically credited to user’s account within seven working days.
If refund is not received within seven days, users are requested to send email to onlinerefund [at] ksrtc [dot] org
(Accounts Section) quoting OB No. OR PNR no. of cancelled ticket.
Contact numbers: 080-22220386 and 080-22221321 Ext. 283, during office hours on all working days
(between 10:00 am - 5:30 pmhrs on Monday-Fridays and 10:00 am 1:30 pm hrs on Saturdays).
General Enquiry Contact Numbers
| Ksrtc :Central Office :Bengaluru-560027 | |
|---|---|
| Central Office, Epabx Numbers [between 10:00 - 5:30 hrs on Monday-Fridays and 10:00 - 1:30 hrs on Saturdays] | 080-22221321 |
| 080-22221325 | |
| General Enquiry's | |
| Designation/Section | Mobile No. |
| General Enquiry / Call Centre | 9449596666 |
| Control Room | 7760990100 |
| Control Room | 7760990560 |
| Bengaluru Central Division | |
| Land line No :080-29708848 | |
| E-mail : crbcd [at] ksrtc [dot] org | |
| Designation/Section | Mobile No. |
| Control Room | 7760990287 |
| Ticket Booking And Bus Operations Enquiry | |
| E-mail: awatar [at] ksrtc [dot] org | |
| Designation/Section | Mobile No. |
| AWATAR Section -1 | 7760990034 |
| AWATAR Section -2 | 7760990035 |
| Reservation Counter(K B S) | 7760990561 |
| Shanthinagar Bus Stand/Booking Counter,[BCD] | 7760990988 |
| Casual contract Buss Booking(CELL)-KBS | 7760990535 |
| MCTC Bus stand-Enquiry | 7760990530 |
| Pickup Point-St jhn Hospetal | 7760990952 |
| Pickup Point- Yalahanka | 7760990955 |
| Pickup Point-K.R.Puram | 7760990956 |
| Incharge Chennai Control Point[BCD] | 9445566642 |
| ATM Tirupati-Control Point[BCD] | 9493173152 |
| Coimbatore-Control Point[BCD] | 9489055100 |
| Mumbai-Control Point [BCD] | 9867082056 |
| Kempegowda International Airport-Pickup point [BCD] | 9972213726 |
| Shanthinagar Bus Stand-Enquiry[BCD] | 7760990531 |
| Ooty Bus stand-Enquiry[BCD] | 9488825816 |
| Thrichur TC Point-Enquiry[BCD] | 9495155100 |
| Poona control point-Enquiry[BCD] | 9449014010 |
| Refunds for Online/Mobile Bookings (Accounts Dept) Failed Transactions (Amount deducted, but ticket not booked): | |
| Land line No: 080-22221321, EXT NO:283 | |
| E-mail: onlinerefund [at] ksrtc [dot] org | |
| Designation/Section | Mobile No. |
| Accounts (AWATAR)-1 | 7618765800 |
| Accounts (AWATAR)-2 | 7618765900 |
