Standard Chartered Bank Customer Care Number1800 258 6465
Standard Chartered Bank Customer Care Number
1800 258 6465
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Toll free Number(s):
1800 258 6465
Report missing card, transaction not approved and to raise charge back
1800 102 4734
All India Number(s):
011-6601 4444
Gurgaon Office
011-3940 4444
Noida Office
Email(s):
customer.care@sc.com
Customer Care
Priority.Banking@sc.com
Priority Banking
customercare.business@sc.com
Business Banking
SMS Service (9987123123)
| Request | SMS code |
|---|---|
| Balance enquiry | BAL |
| Mini statement | TXN |
| Help | HELP |
| Available credit limit | LIM |
| Statement request | STR |
| Payment due date | PDD |
| Cheque book request | CBR |
Phone Banking No's
Phone banking services will be available between 8.00 a.m. to 8.00 p.m. Emergency services like
report of loss card, unauthorised transaction, charge dispute, stop payment will continue to be serviced.
| Location | Contact No. |
|---|---|
| Ahmedabad, Bangalore, Chennai, Delhi, Hyderabad, Kolkata, Mumbai, Pune | (Add Std Code our your city) 6601 4444 / 3940 4444 |
| Allahabad, Amritsar, Bhubaneshwar, Indore, Jalandhar, Kanpur, Lucknow, Ludhiana, Patna, Vadodara. | (Add Std Code our your city) 6601 444 |
| Bhopal, Chandigarh, Cochin/Ernakulam, Coimbatore, Jaipur, Nagpur, Rajkot, Surat. | (Add Std Code our your city) 3940 444 / 6601 444 |
| Gurgaon, Noida, Mathura, Dehradun, Saharanpur | 011 - 66014444 / 011-39404444 |
| Jalgaon | 022 - 66014444 / 022-39404444 |
| Guwahati, Cuttack, Siliguri | 033 - 66014444 / 033-39404444 |
| Mysore | 080 - 66014444 / 080-39404444 |
| Thiruvananthpuram, Vishakhapatnam | 044-66014444 / 044-39404444 |
| Proddatur | 040-66014444 / 040-39404444 |
Premium Banking Helpline
| Locations | Contact No. |
|---|---|
| Ahmedabad, Bengaluru, Chennai, Hyderabad, Kolkata, Mumbai, New Delhi, Pune | (Add Std Code our your city) 6601 1500 / 3940 1500 |
| Allahabad, Amritsar, Bhubaneshwar, Indore, Jalandhar, Kanpur, Lucknow, Ludhiana, Patna, Vadodara. | (Add Std Code our your city) 6601 150 |
| Bhopal, Chandigarh, Ernakulam, Coimbatore, Jaipur, Nagpur, Rajkot, Surat. | (Add Std Code our your city) 3940 150 / 6601 150 |
| Gurgaon, Noida, Mathura, Dehradun, Saharanpur | 011-66011500 / 011-39401500 |
| Jalgaon, Thane | 022 - 66011500 / 022 - 39401500 |
| Guwahati, Cuttack, Siliguri | 033 - 66011500 / 033 - 39401500 |
| Mysore | 080 - 66011500 / 080 - 39401500 |
| Thiruvananthpuram, Vishakhapatnam | 044 - 66011500 / 044 - 39401500 |
| Proddatur | 040 - 66011500 / 040 - 39401500 |
Priority Banking Helpline
| Locations | Contact No. |
|---|---|
| Ahmedabad, Bengaluru, Chennai, Hyderabad, Kolkata, Mumbai, Delhi, Pune | (Add Std Code our your city) 6601 2424 / 3940 2424 |
| Allahabad, Amritsar, Bhubaneshwar, Indore, Jalandhar, Kanpur, Lucknow, Ludhiana, Patna, Vadodara. | (Add Std Code our your city) 6601 242 |
| Bhopal, Chandigarh, Ernakulam, Coimbatore, Jaipur, Nagpur, Rajkot, Surat. | (Add Std Code our your city) 3940 242 / 6601 242 |
| Gurgaon, Noida, Mathura, Dehradun, Saharanpur | 011-66012424 / 011-39402424 |
| Jalgaon, Thane | 022-66012424 / 022-39402424 |
| Guwahati, Howrah, Siliguri | 033-66012424 / 033-39402424 |
| Proddatur | 040-66012424 / 040-39402424 |
Business Banking Helpline
| International Banking Toll Free numbers: | |
|---|---|
| Bahrain | (Add Std Code our your country) 80801129 |
| United Arab Emirtates | (Add Std Code our your country) 8000177750 |
| Hongkong | (Add Std Code our your country) 800905108 |
| Singapore | (Add Std Code our your country) 8001012407 |
| Malaysia | (Add Std Code our your country) 1800815063 |
| United Kingdom | (Add Std Code our your country) 08081019144 |
| Philippines | (Add Std Code our your country) 180011101121 |
| United States of America (New York) | (Add Std Code our your country) 8773021657 |
| Canada | (Add Std Code our your country) 8772185618 |
| Others | +91 80 42896753 (ISD rates apply) |
SME Service Centres
| Locations | Address |
|---|---|
| New Delhi | 10, Sansad Marg, New Delhi 110001 |
| Mumbai | Standard Chartered 23-25 M.G. Road,, Mumbai -400001 |
| Kolkata | SME Service, 19 N.S.Road, 1st Floor Kolkata 700001 |
| Ahmedabad | Standard Chartered Abhijeet ll, Ground Floor, Mithakali Road, Ahmedabad 380006 |
| Secunderabad | Unit No.2, 2A & 3 Ashok Bhopal Chambers, S.P. Road, Secunderabad 500003 |
| Pune | Standard Chartered Shirirang House, 364-365 Junglee Maharaj Road Shivaji Nagar,Pune -411005 |
| Bangalore | Vaishnavi Serenity, 112 Kormangla Industrial area, 5th Block, Kormangla,. Bangalore 560095 |
| Coimbatore | Grindlyas Centre, 509, D.B. Road R.S.Puram, Coimbatore 641002 |
| Chennai | Standard Chartered Bank, 19, Rajaji Salai, 2nd Floor , Chennai - 600001 |
| Jaipur | Showroom No 1 H-8 Bhagwat Bhawan, M.I.Road, Jaipur 302001 |
International Banking Toll Free numbers:
| Locations | Contact No. |
|---|---|
| Bahrain | 80801129 |
| United Arab Emirtates | 8000177750 |
| Hongkong | 800905108 |
| Singapore | 8001012407 |
| Malaysia | 1800815063 |
| United Kingdom | 08081019144 |
| Philippines | 180011101121 |
| United States of America (New York) | 8773021657 |
| Canada | 8772185618 |
| Others | +91 80 42896753 (ISD rates apply) |
Corporate, Institutional & Commercial
Banking Clients
| 1800 266 2888 / 1800 103 2888 (Corporate Clients Only) |
Mumbai Client Services Group, CRESCENZO Building, |
Gurgaon Client Services Group, 2nd Floor, Building No. 7A, |
| Hours of Operation: Mon - Sat, 9.00 am - 6.00 pm, except for 2nd and 4th Sat, Sun & bank holidays |
| Extended Hours for Corporate Online Banking Channel Support (Straight2Bank Online Portal): Helpline: 1800 266 7111 / 1800 103 7111 Mon - Sat, 6.00 pm - 7.00 pm, except for 2nd and 4th Sat, Sun & bank holidays |
Grievance Redressal
Level 1
- Call Phone Banking Help lines "May I Help You"desks are available at all our branches.
Customers can also approach our Service Managers at the designated desks. - Email: Customer [dot] care [at] sc [dot] com or Write to below mentioned address:
- Standard Chartered Bank Customer Care Unit 19,
Rajaji Salai Chennai 600 001.
- Standard Chartered Bank Customer Care Unit 19,
Level 2
- In case the responses received through the above channels are not satisfactory, you can
write to Head [dot] Service [at] sc [dot] com. A response received through this channel within 5 working days.
Level 3
- In case the Customer is not satisfied with the response received from Head [dot] Service [at] sc [dot] com,
then he /she can write to:
Ms. Jigna Chandarana – Principal Nodal Officer,
Standard Chartered Bank, 19, Rajaji Salai, Chennai – 600001 or
Email: Principal [dot] NodalOfficer [at] sc [dot] com.
The complaint will be responded within 5 working days.
Head Office
C-38/39 ‘G’ Block
Bandra Kurla Complex
Bandra East
Mumbai 400051 India.
Ph : 022-61157000
Related Links
- Standard Chartered Bank Loans Customer Care Numbers
- Standard Chartered Bank Credit Card Customer Care Numbers
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