Yes Bank Credit Cards Customer Care Number
1800 103 1212

Yes Bank
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Toll free Number(s):


1800 103 1212

Toll Free No. For All Mobile & Landlines in India

All India Number(s):


9552220020

SMS service
9840909000

SMS service no. to block your card
+91 22 4935 0000

When calling from outside india

Email(s):


yestouchcc@yesbank.in

credit cards

1800 103 1212 (IVRS Options)

Select your preferred language,


  • Press 3- For information on your credit card
    • Press 1- To block your credit card
    • Press 2- To generate or change your credit card pin
    • Press 9- For other request or queries related to your credit card

Contact Support
Yes Bank Credit cards


1800 103 1212
(Toll Free for Mobile & Landlines in India)

022-49350000
(When Calling from Outside India)  


SMS

SMS ‘HELP’ space <CUST ID> 9552220020


Loss Of Credit Card
Credit Card

(Toll Free For Mobile & Landlines in India) : 1800 103 1212
(When calling from Outside India) : +91 22 4935 0000

Block your Card Online or Register a transaction dispute visit

SMS BLKCCC <space> <Last 4 digit of card number>
to 9840909000 from your registered mobile number


Report An Unauthorized Transaction

Block through the NetBanking
  • Login to the YES BANK NetBanking using your Login ID & password click here
  • Click on “Credit Card” tab.
  • Select “Block Lost/Stolen Card”

Block using the Mobile Banking

Steps for Registration if you have not registered:


  • Download YES Mobile from Play Store/ App Store
  • Register on YES Mobile using your Retail Net Banking/ Credit Card / Debit Card / Customer Information
  • Follow below mentioned steps to proceed

If you have already registered, Login into the YES Mobile app using APIN/Fingerprint


  • Click on Credit card from Bottom Carousal
  • Select “Block Lost/Stolen Card”. Confirm blocking your Credit card using MPIN.

Block using YES Pay
  • Select Manage Cards
  • Tap on requests and select Block Card

Block using the PhoneBanking

To report credit card transactions not done by you, call on 18001031212 (Toll Free for Mobile & Landlines in India)
/ +91 22 49350000 (When Calling from Outside India). Please keep the following before calling -


  • Credit card number
  • Type of transaction e.g. online, at a store, local grocer, etc.
  • Date of transaction
  • Transaction amount


Important Links

    Parent Links
    Yes Bank Toll Free No. 1800 1200


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