Yes Bank Toll Free Number1800 1200
Toll free Number(s):
8 am – 8 pm, For All Mobile & Landlines
Credit Card
Credit Card Services
All India Number(s):
Board line Numbers
SMS-Block card
SMS-Help
Credit Card When Calling from Outside India
When calling from Outside India
WhatsApp Banking
For Account Balance
Account Balance Enquiry
Email(s):
Customer Care
Credit cards
Yes First
Loans
SME or Mid-Sized Companies
Depository Services
IVRS Menu
1800 1200
First select the prefered language
- Press 1- To report loss of card or an unauthorized transaction on your account.
- Press 2- For account related information.
- Press 3- For information on your credit card.
- Press 4- For information on your G-Mat account.
- Press 5- For information on your loan account.
- Press 6- For prepaid card, gift card, travel cards, UPI or loyalty rewards.
- Press 7- For information on your fixed deposit or recurring deposit.
- Press 8- To know more about services or any general enquiry.
- Press 9- For application status/ current status of your pending deliverables such as welcome credit dispatch, credit dispatch, etc.
SMS Support
SMS ‘HELP’ space <CUST ID>9552220020
Loss Of Card
| Debit Card | 1800 1200 (Toll Free for Mobiles & Landlines in India) |
|---|---|
| Credit Card | (Toll Free For Mobile & Landlines in India) : 1800 103 1212 Block your Card Online or Register a transaction dispute visit SMS BLKCCC <space> <Last 4 digit of card number> |
Contact
| Email & SMS | Email: yestouch [at] yesbank [dot] in |
| Call-India | 1800 1200 (Toll Free) 022 6121 9000 |
| Yes Bank Credit cards |
022-49350000 Email: yestouchcc [at] yesbank [dot] in |
| Board Line Number | For Corporate Queries, call us at: Ph: 022-50919800/ 022-65079800 |
| Call-Outside India | +91 22 4935 0000 (From Outside India) +1 833 380 0149 (USA) +1 833 491 0559 (CANADA) +1 800 048 9153 (UK) +1 8000 3570 2510 (UAE |
SMS Banking
Mobile Banking requirements through a Single Number 9840909000
| Description | SMS Keyword | Example |
|---|---|---|
| Mobile Registration | YESREG | YESREG <Cust ID> |
| Account Balance Inquiry | YESBAL | YESBAL <Cust ID> |
| Last 5 transactions in the account | YESTXN | YESTXN <Cust ID> |
| Cheque Status Inquiry | YESCST | YESCST <Cust ID> <Cheque No.> |
| Stop Cheque Request | YESSTP | YESSTP <Cust ID> <Cheque No.> |
| Chequebook Request | YESCHQ | YESCHQ <Cust ID> |
| Details of fixed deposits linked to the account | YESFDQ | YESFDQ <Cust ID> |
| Request for an account statement | YESSTM | YESSTM <Cust ID> |
| List of all above supported Requests | YESHLP | YESHLP <Cust ID> |
| In case of multiple accounts linked to same Cust ID, kindly provide the relevant account number at the end of the requests. Example: YESSTP <Cust ID> <Cheque No.> <Account No.> | ||
Offices
| Name | Address | |
|---|---|---|
| Corporate Headquarters | yestouch [at] yesbank [dot] in | YES BANK House, Off Western Express Highway, Santacruz (East), Mumbai - 400055 |
| Northern Regional Corporate Office | YES BANK Ltd, Max Towers, Level 4,5 & 14A Sector 16B, Noida Uttar Pradesh 201301 | |
| Abu Dhabi Representative Office | gib [at] yesbank [dot] in | YES BANK Representative Office, 205, |
Contact For Complaints
Level 1
Meet the Branch Business Leader (Branch Manager) of the nearest branch in your city explaining the
details concerned and he/she will respond to you
Level 2
You can write to our nodal officer /grievance redressal officer
Name: Sangeeta P
Head: Grievance Redressal
Address: YES Bank House, Off Western Express Highway, Santacruz East, Mumbai 400055
Email: head [dot] grievanceredressal [at] yesbank [dot] in
Phone No: 022-39489373
Level 3
You can write to our Principal nodal officer
Name:Shefali Singh Moza
Principal Nodal Officer
Address: YES Bank House, Off Western Express Highway, Santacruz East, Mumbai 400055
Email: principal [dot] nodalofficer [at] yesbank [dot] in
Phone No. : 022-39489374
List of Area Wise Nodal Officers
| Area of Operation | Centre | Nodal Officer of YES Bank | Nodal Officer Contact Details |
|---|---|---|---|
| Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu | Ahmedabad | Mr. Sharad Saraiya | Unit No.G/3,102-103 Tel No : 079-49023101 |
| Karnataka | Bengaluru | Mr. Vinodh Sarran Back-up: Ms. Hitha A.P. | Ground Floor, Prestige Obelisk, Tel No : 080-61176500 |
| Madhya Pradesh | Bhopal | Mr. Sharad Saraiya Back-up: Mr. Chandan Kumar | Plot No 215,Ground Floor Phase 1 M.P Nagar, Bhopal, Madhya Pradesh Pin Code : 462011 Tel No: 0755-6612002 |
| Odisha | Bhubaneswar | Mr. Sabyasachi Mohanty Back-up: Mr. Saswat Jena | Plot No. 31, Bapuji Nagar, Tel No: 0674-2598012 |
| Himachal Pradesh, Punjab, Union Territory of Chandigarh and Panchkula, Yamuna Nagar and Ambala Districts of Haryana | Chandigarh | Mr. Bhupinder Pal Singh | SCO No- 179 and SCO No -180 Tel No : 0172-5037064 |
| Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands | Chennai | Mr. Vinodh Sarran Back-up: Gnanaskandan Gurukkal | Ground Floor, No. 143/1, Tel No : 044-66765022 |
| Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura | Guwahati | Mr. Sabyasachi Mohanty Back-up: Mr. Ashim Kumar Das | Ground & First Floor, Building Tel No: 0361-7187552 |
| Andhra Pradesh and Telangana | Hyderabad | Mr. Ravindra Kumar Maley Back-up: Mr. Manoj Pohar | Ground Floor Mayank Towers, Ph: 040-46739048 |
| Rajasthan | Jaipur | Mr. Sharad Saraiya Back-up: Mr. Vijender Wadhwa | Ground Floor , Plot No: O-19A , Tel No: 0141-4983758 |
| Uttar Pradesh (excluding Districts of Ghaziabad, Gautam Buddha Nagar, Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar) | Kanpur | Mr. Pawan Kumar Tejpaul Back-up: Mr. Atin Khare | 14-113 Padam Tower , Civil Tel No: 0512-6710139 |
| West Bengal and Sikkim | Kolkata | Mr. Sabyasachi Mohanty Back-up: Ms. Jayati Ghosh | Ground Floor, 45, Jhowtala Tel No: 033-40581300 |
| Districts of Mumbai, Mumbai Suburban and Thane | Mumbai (I) | Mr. Taroon Shahani | YES Bank House, Off Western Tel No : 022-65077794 |
| North, North-West, West, South-West, New Delhi and South districts of Delhi | New Delhi (I) | Ms. Sunaina Gupta | Mezzanine and First Floor, Tel. No. : 011-49433455 |
| Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh | New Delhi (II) | Ms. Sunaina Gupta | Mezzanine and First Floor, Plot No. 6, Basant Lok Complex, Opposite Priya Cinema, Vasant Vihar, New Delhi – 110057 Tel. No. : 011-49433455 |
| North-East, Central, Shahdara, East and South-East districts of Delhi | New Delhi (III) | Ms. Sunaina Gupta Back-up: Ms. Reetu Singh | Mezzanine and First Floor, Plot No. 6, Basant Lok Complex, Opposite Priya Cinema, Vasant Vihar, New Delhi – 110057 Tel. No. : 011-49433455 |
| Bihar | Patna | Mr. Sabyasachi Mohanty Back-up: Mr. Anand Kumar | Ground & Mezzanine Floor, Tel No: 0612-3009003/ 0612-3009002 |
| Jharkhand | Ranchi | Mr. Sabyasachi Mohanty Back-up: Mr. Himanshu Kumar | Crosswindz, 41, Court Road, Tel No : 0651-2212711 / 0651-2212713 |
| State of Uttarakhand and seven districts of Western Uttar Pradesh namely, Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar) | Dehradun | Mr. Tejpreet Singh Back-up: Mr. Rahul Agrawal | Ground Floor, 56 Rajpur Road, Dehradun, Uttrakhand Pin Code : 249201 Tel No: 0135-3061056 |
| Chhattisgarh | Raipur | Mr. Sabyasachi Mohanty Back-up: Mr. Priyadutta Panigrahi | Ground and 1st Floor, Golchha Chambers, Near Holy Heart School, Civil Lines, Raipur, Chhattisgarh Pin Code: 492001 Tel No: 0771-4210202 Email: sabyasachi [dot] mohanty1 [at] yesbank [dot] in |
| State of Jammu and Kashmir | Jammu | Mr. Bhupinder Pal Singh Back-up: Mr. Kapil Gupta | Ground Floor, Plot No. 20 Tel No: 0191-2439871 |
| Goa and Maharashtra, (except the districts of Mumbai, Mumbai Suburban and Thane) | Mumbai (II) | Mr. Taroon Shahani | YES Bank House, Off Western Tel No : 022-65077794 |
| Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region) | Thiruvananth --apuram | Mr. Vinodh Sarran Back-up: Mr. Hari Krishnan. V | Ground Floor, No. 37, Thycaud Tel No: 0484-2809828 |
Global Contact Support
- +1 833 380 0149 (From USA)
- +1 833 491 0559 (From Canada)
- +44 800 048 9153 (From UK)
- +971 8000 3570 3089 (From UAE)
