Western Railway Toll Free Number
1800111321

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Toll free Number(s):


1800111321


182

Security Helpline
138

General Helpline

All India Number(s):


139

Chargable Enquiry for PNR Status

Helpline Numbers
Helpline No.Purpose
139PNR enquiry, fare, accomodation availability,
current train running position
182Security Helpline (All India)
138General Helpline:- Cleanliness, food and catering,
coach maintenance, medical emergency, linen
1800111321Catering Helpline
09004441955Churchgate
9004499733Mumbai Central
09724091981Vadodara
09724093961Ahmedabad
09752492970Ratlam
09724094974Rajkot
09724097981cateringcomplaint [at] gmail [dot] com

SMS to 58888 or 9200003232 by typing CLEAN < Space >
<10-digit PNR number>
< Space >SERVICE TYPE CODE



Shri Rahul Jain

Addl. General Manager

Headquarters Office,

Churchgate, Mumbai-400 020

(i) agm [at] wr [dot] railnet [dot] gov [dot] in

022-22079709


Sr. No.Name & Designation of Director of Public GrievancesAddress/GmailTelephone No

1

Shri Saurabh Prasad,

Director of Public Grievances &

ADRM(T), Mumbai Central &

Shri V.K. Shrivastava

ADRM(O), Mumbai Central

DRM's Office, Mumbai Central

(i)adrmbct [at] gmail [dot] com

(ii) adrm [at] bct [dot] railnet [dot] gov [dot] in

(i) adrmobct [at] gmail [dot] com

(ii) adrmo [at] bct [dot] railnet [dot] gov [dot] in

022-2307 0553

022-2307 0589

2

Shri S.K. Verma,

Director of Public Grievances
& ADRM, Vadodara

DRM's Office, Vadodara

adrm [at] brc [dot] railnet [dot] gov [dot] in

0265-2641414

3

Shri Fateh Singh Meena,
Director of Public Grievances
& ADRM, Ahmedabad

DRM's Office, Ahmedabad

adrm [at] adi [dot] railnet [dot] gov [dot] in

079-222045590

4

Shri Rajiv Kumar Gupta,

Director of Public Grievances
& ADRM, Ratlam

DRM's Office, Ratlam

adrm [at] rtm [dot] railnet [dot] gov [dot] in

07412-243212

5

Shri S. S. Yadav,

Director of Public Grievances
& ADRM, Rajkot

DRM's Office, Rajkot

adrm [at] rjt [dot] railnet [dot] gov [dot] in

0281-2476903

6

Shri Rakesh Rajpurohit,

Director of Public Grievances
& ADRM, Bhavnagar

DRM's Office, Bhavnagar

adrm [at] bvp [dot] railnet [dot] gov [dot] in

adrmbvp2012 [at] gmail [dot] com

0278-2445506


Mumbai
Mumbai Division,BSNL Directory
DesignationNameBSNL Office Number
with STD code
DRMMukul Jain23002977
ADRM(O)V. K. Shrivastava23070569
ADRM(T)Saurabh Prasad23070553
Sr.DFMPraneet Choudhary23086853
Sr.DAUOSunita Ahuja23020812
Sr.DCMAarti Singh Parihar23083228
Sr.DEE(P)S. K. D. Agarwal23075428
Sr.DEE (Operation)C. M. Singh23090082
Sr.DEE (Sub.)Vivek Dixit23090661
Sr.DEE (RS)V. K. Mehra23085504
Sr.DEE (Chg.)Parikshit Mohanpuria23090091
Sr.DEN (Co.)Kanhaiya Jha23012395
Sr.DEN (North)Vinayak Pandey23090466
Sr.DEN (East)Jitendra Yadav23053523
DEN (South)Tushar Mishra23053673
Sr.DEN (Est./S)Vikas Garhwal23090601
Sr.DMERupesh Kohli23010234
Sr.CDO /BCTArun Kumar Singh23010240
Sr.CDO /BDTSR. S. Badole26476190
DME /Dsl./BAO. P. Malik26421924
Sr.DOMSuhani Mishra23070557
Sr.DOM (G)V. A. K. Iyer23082379
Sr.DPORajesh Chaudhary
Sr.DSOS. N. Tiwari23078984
Sr.DSCAnup K. Shukla23080700
Sr.DSTE (Co.)Vinod Agarwal23070550
Sr.DSTE (North)Z. A. Siddique23015320
Sr.DSTE (Works)E. P. Sukumaran23014387
Sr.DSTE (South)S. K. Pachauri
Sr.DMMP. V. Jambhekar23094142
Sr.RADr. Roshni Khubchandani
PS/DRMMilind Ahire
CMSDr. J. P. Rawat23097067
ACMS (Admn.)Dr. D. S. Tawar
ACMS (CCG)Dr. S. K. Patodi22097590
ACMS (CCG)22097522
ACMS (CCG)Dr. Rashmi Verma22097521
Sr.DMO (BCT)Dr. Meena V. Iyer23095031
Sr.DMO (BCT)Dr. G. K. Singh
ACMS (PL)Dr. Mayur Verma24225966
ACMS (PL)Dr. Meena Kumari24225966
ACMS (BA)Dr. R. Madhvan26421921
Sr.DMO F/W(BA)Dr. Swati Singh26421921
ACMS (BVI)Dr. Simmi Gupta28057332
Sr.DMO (BVI)Dr. Sonali Ghumre28057332
VALSAD / SURAT
DesignationNameBSNL Office Number
with STD code
ARM/BLVinit Abhishek02632253778
Sr.DEE (TRS)BLasvinder Pal02632254324
Sr.DEE (TRD)BLVishal Mandloi02632254173
Dy.CE (TMC)BLV. P. Sharma
CMS (BL)02632243181
ACMS (BL)Dr. Anand Roy
Sr.DMO (BL)Dr. R. S. Kardam02632243951
Sr.DMO (Udhna)Dr. P. R. Chouhan02612907670
Sr.DMO(Surat)Dr. C. P Khatavakar02612540685
ACMS (Nandurbar)Dr. M. D. Mahajan02564225788
CMP (Amalner)02587224896

Vadodra Division
Telephone Directory (Officers)- Vadodara Division

Administration And General

Sr.No.DESIGNATIONNAMEBSNL No.office
1DRMAmit Kumar Singh0265-2638081
2ADRMSatya Kumar Verma0265-2641414

Accounts & Audit

Sr.No.DESIGNATIONNAMEBSNL No.office
1Sr. DFMG. S. Chawla0265-2641996
2DFMPadmini Pillai0265-2642526
3Sr.AFA (Work Shop)A.K.Chaturvedi0265-2648296

Commercial

Sr.No.DESIGNATIONNAMEBSNL No.office
1Sr. DCMP.A.Banerjee0265-2641392
2DCMPratibha Paul0265-2640340
3Public Relation OfficerKhemraj Meena0265-2638040

Electrical

Sr.No.DESIGNATIONNAMEBSNL No.office
1Sr. DEE (P)L. S. Tomar0265-2641474
2Sr. DEE (TRD)Sunil Gupta0265-2641959
3Sr. DEE (TRO)Binay Kumar0265-2641365
4Sr. DEE (TRS)A. Sundaresan0265-2772595
5DEE (TRS)Harikesh Meena0265-2772556
6Principal T.S. BRCYPradeep Gupta0265-2775452
7SMM (ELS) (1)I D Gangrade0265-2762733

Engineering

Sr.No.DESIGNATIONNAMEBSNL No.office
1Sr. DEN (Co.)Pradeep Ahirkar0265-2641692
2DEN (S)Ankit Kumar0265-2652220
3Sr. DEN (N)Neeraj Dhamija0265-2641441
4DEN (E)Anant Kumar0265-2652267
5DEN (RSW)Prashant Naik0265-2635735
6DEN (T)Dheeraj Joshi0265-2634506

Mechanical

Sr.No.DESIGNATIONNAMEBSNL No.office
1Sr. DMEH. C. Jangid0265-2641592
2AME KRCAS. P. Singh0265-2230950
3CWMNilotpal Dey0265-2641292
4AMM (W/S)Pradeep Dhabhai0265-2658858

Medical

Sr.No.DESIGNATIONNAMEBSNL No.office
1CMSDr. Braham Prakash0265-2640181

Safety

Sr.No.DESIGNATIONNAMEBSNL No.office
1Sr. DSOD.P. Soni0265-2641925

Operating

Sr.No.DESIGNATIONNAMEBSNL No.office
1Sr. DOMDeepak Mulchandani0265-2641192
2DOM-GZenia Gupta0265-2634971
3SM BRCP (GAZ)S.K.Tiwari0265-2362300
4ARO KRCA0265-2232470

Personnel

Sr.No.DESIGNATIONNAMEBSNL No.office
1Sr. DPOUnmesh Trivedi0265-2652213

Security

Sr.No.DESIGNATIONNAMEBSNL No.office
1Sr. DSCR.B. Rupnawar0265-2652650
2ASCSanjay Pise0265-2641279

Stores

Sr.No.DESIGNATIONNAMEBSNL No.office
1Sr.DMMK. V. Narendran0265-2637101
2AMM WORK SHOPPradeep Dhabhai0265-2658858

Signal And Telecom

Sr.No.DESIGNATIONNAMEBSNL No.office
1Sr. DSTE (Co.)A. K. Pingle0265-2641892
2Sr.DSTE (N)R. Nigam0265-2633809
3DSTE IT.D. Kushwaha0265-2634802

Construction

Sr.No.DESIGNATIONNAMEBSNL No.office
1Dy. CEE (C)H. L. Meena0265-2641718
2Dy. CE (C) IK. C. Chauhan0265-2641180
3Dy. CE (C) IIPrakash Joshi0265-2656289
4Dy. CSTE (C)Dev Prakash0265-2640185
5DSTE (C)A.K.Gupta0265-2641694

Ratlam Division
Sr.NoDesignationNameMTNL / BSNL No (Office)

Department Name Gen Administrator

1DRMManoj Sharma07412-232300
2ADRMR.K.Gupta07412-243212
3DMMV.K.P.Nair07412-230080
4Rajbhasha AdhikariPreeti Puntambekar07412-235361
5PrincipalS.K.Sharma07412-230456

Department Nam4e Accounts & Audit

1Sr.DFMRavi Ranjan Kumar07412-224300
2DFMBharat Bhushan07412-280712

Department Name Commercial

1Sr.DCMKamal Sinha07412-224255
2DCMAjay.Bhushan.Thakur07412-280722
3ACMNiladevi.Zala07412-280705

Department Name Electrical

1Sr.DEE PowerArun. Bharadwaj07412-236144
2DEE PowerG.P.Chotelal07412-280713
3Dy.CEE ConstV.K.Nagar07412-233996
4Sr.DEE TRDC.S.Yadav07412-236305
5Sr.DEE TROSanjeev Mehta07412-223355

Department Name Engineering

1Sr.DEN-COLokesh Kumar0741-224299
2Sr.DEN WestYogesh Sharma07412-222001
3DEN SouthVaibhav Saklecha07412-233147
4DEN Works07412-243164
5DEN NorthJ.K.Sharma07412-243166
6Dy.CE (S&C)-1Ajay Pradhan07412-230993
7Dy.CE (S&C)-II07412-237344

Department Name Establishment

1Sr.DPOP.K.Gopikumar07412-230078
2DPORam Niwas Meena07412-280735

Department Name Mechanical

1Sr.DME (C&W)K.S.Choudhary07412-224277
2DME (C&W)Abhijeet Kumar07412-280721
3Sr.DME DieselVinod kumar07412-225669
4DME DieselS.P.Gupta07412-225874
5SMM DieselAmir Yadav07412-225874

Department Name Medical

1CMSA.K.Malviya07412-260406
2ACMS AdmRajeev.Dashottar07412-260949

Department Name Operating

1Sr.DOMPavan Kumar Singh07412-230715
2DOM GN.R.Meena07412-230551
3DOMS.K.Meena07412-280729

Department Name Safety

1Sr.DSOR.B.Verma07412-221617

Department Name S&T

1Sr.DSTERishi Gupta07412-220001
2Sr.DSTE WorksK.S.Gohil07412-236330
3DSTE IH.K.Mahavar07412-280714
4DSTE IIV.P.Pandey07412-280715
5Dy.CSTE CRajkumar07412-238237
6DSTE CPankaj Singh07412-223701

Department Name Security

1Sr.DSCS.Sudhakar07412-235853
2ASCS.S.Singh07412-221395

Ahmedabad Region
DesignationNameMTNL / BSNL No. (Office)
DRMMr.Rahul Agarwal079-2220 4588
ADRMMr.Ashutosh Goutam079-2220 4590
PS (DRM)079-2220 4589
PROMr.Pradeep Sharma079-2220 4591
Sr.DAUOMr.R.K.Bohra079-2220 1888
Sr.DCMMr.Ajay Prakash079-2220 1990
DCMMr.B.K.Tailar079-2220 1991
Sr.DFMMr.P.Mugundhan079-2220 1771
DFMMr. S. N. Meena079-2220 1772
Sr.DEN (HQ)Mr.Anant Kumar079-2220 5665
Sr.DEN (W)Mr. Harsh Kumar079-2220 5885
Sr.DEN (NW)Mr.B.B.Gida079-2220 5775
Sr.DEN (RSW)Mr. Manoj Surolia
DEN (N)Mr.panday079-2220 2381
DEN (W)Mr. Shivendra Kumar
Sr.DEEMr.Amrinder Singh079-2220 1922
Sr.DME (ADI)Mr.P.U. Jadav079-2220 5111
CDO (BG)Mr.S.K.Mukherjee079-2929 2961
Sr.CDO (MG) , (Kankariya)Mr. S.T. Rathod079-2294 0862
Sr.DME (Diesel) ,(VTA)Mr. Vilas Mahajan079-2583 1184
DME (Diesel) , (Vatva)Mr.Bharadwaj079-2589 0916
Sr.DME (Diesel) ,(SBI)Mr.Abhishek K. Singh079-2750 6785
DME (Diesel) , (SBI)Mr.Abhishek kumar079-2750 1560
DME (GIM)Mr.S.K.Mishra02836-229 004
Sr.DMMMr.A.S.Yadav079-2220 5888
Dy.CMM (SBI)Mr. Rajendra Soni079-2750 0080
SMM (VTA)Mr.Lalit Kumar079-2589 0968
CMS (SBI)Dr..Ravindra Sharma079-2750 6187
Addi. CMSDr.S.K.Nigam079-2750 6115
Addi. CMS
Sr.DMO-III (SBI)Dr.Kishor Tiwari
Sr.DMO-(Physio)Dr.M.P. Jain079-2750 8123
Sr.DMO (SBI) , (MG)079-2929 8382
Sr.DMO (ADI)Mr. P. K. Gupta079-2216 7174
Sr.DMO (KKF)Dr.Kavita Jain079-2216 0377
MS (Gandhidham)Dr. Manoj Kumar02836-231 874
DMO (PNU)Dr.R.K.Gupta02742-255 823
Sr.DOMMr. Madhukar Raut079-2220 4008
DOMMr. R.C. Meena079-2220 3330
Area Manager (Gandhidham)Mr. Kushagra Mittal02836-221340
Sr.DPOMr.N.M. Agrawal079-22202133
DPO
Sr.DSCMr.Satya Prakash079-22205200
Sr.DSTEMr.Sumeet Hansrajani079-2220 5033
DSTEMr. Sitaram Solanki079-2220 5400
DSTE/WMr. Kamlesh Kumar Meena
Sr.DSOMr. Purohit Ashutosh079-2220 5005
CPM ( C )Mr.R.L. Meena079-2214 4823
Dy. CE (C) , (P&D)Mr.Vikash Kumar079-2214 3863
Dy.CE (BOT)Mr.S.R.Prasad079-2292 5498
Dy.CE (III)Mr.Santosh Kumar079-2292 1510
Dy.CE (I)Mr. R. K. Gupta079-2217 0570
CPM (Mech)079-2214 0824
Chairman (RRB)Mr.Funkwal079-2211 3299
Dy. CSTE (C)Mr.Vikash Shivrayan079-2211 3582
Dy. CSTE (C)Mr.R.K.Baghel079-2211 0301
Dy.CEE (C)Mr.H.P.Sharma079-2214 7264
Dy. FA&CAO (C)Mr.L.V.Tudam079-2214 8714

Rajkot
SR.NODESIGNATIONNAMEM T N L/ B S N L NO.(OFFICE)

Name Of Department / General

1DRMAnuradha ukhedkar0281-2477006
2ADRMV.K.Upadhyay0281-2476903

Name Of Department / Account

1Sr. DFMSwati Chulet0281-2476451

Name Of Department / Commercial

1Sr. DCMRavindra Srivastav0281-2410154
2ACM/CNilam Chauhan0281-2476454

Name Of Department Electrical

1SR. DEEK.S.Chauhan0281-2476765

Name Of Departmentt Engineering

1SR.DEN/CODhiraj Kumar0281-2474143
2DEN/ESumit Thakur0281-2474349
3ADEN/HQAjay Nischal0281-2474152
4ADEN/WSunil Kumar0281-2458104

Name Of Departmentt / Eng. (Works)

1DY.CE/CONSO.N.Sharma0281-2473663

Name Of Department / Mechanical

1SR.DMEAnshumali Kumar0281-2476760

Name Of Department/ Operating

1SR.DOMAbhinav Jeff0281-2454064
2SR.DSOB.K.SINGH0281-2476637

Name Of Department / Personal

1DPORituraj Mishra0281-2474137

Name Of Department Signal & Telecom

1SR.DSTER. T. Chandekar0281-2479134

Name Of Department/ Signal & Telecom (Works)

1DY.CSTE/W0281-2472306

Name Of Department / Medical

1ACMSDr.R.G.Vadaliya0281-2476460
2SR.DMO/ADM.Dr.R.V.Sharma0281-2442088

Name Of Department/ Security

1DISCS.P Verma02812476762

Name Of Department/ Store

1DMMD.T Malhotra02812476943

Bhavnagar
DesignationNameBSNL-0278MOBILE No
OfficeResiOfficeResi

Adminstration

DRMRoopa Srinivasan4400044001244547524450519724097000
ADRMRakesh Rajpurohit4400244003244550624455079724097001
RBARameshkumar44006440072443902****9724097010
PS to DRMV.T.Parmar44014****2443201****9724097002

Account & Audit

Sr. DFMM.K.Garg4410044101244560724457109724097100
DFMVivek Garg4410244103*********9724097102
Sr.DAUO
ADFM4410444105

Commerce

DCMMashooq Ahmed4420044201244547924454979724097950
ACMAslam Saikh4420444205********9724097951

Electrical

Sr.DEEM.P Vig4430044301244475024455759724097300
ADEER.B.Bhargav4430444305********9724097303

Engineering

Sr.DEN(CO)Vivek Narula4440044401244547724456119724097200
Sr.DEN (PR)Rajkumar S.44402444032444531****9724097201
DEN(W)Umesh Prasad4440444405*****24454789724097202
DEN(C)C.s.Hanselia4440644407****24454769724097211
ADEN/BVPJ.J.Patel4440844409********9724097205
ADEN/R&WM.S.Nema4446644467********9724097212
ADEN/TrackD.S.Yadav4441044411********9724097204

Mechanical

Sr.DMEAshok Bhimbarkar4450044501244829024482809724097400
ADME/LH.N.VYAS4450644507********9724097403
ADME/C&WK.K.Mishra4450444505********9124097402

Operating

Sr. DOMSmt॰ Manju sinh4460044601244550124463599724097900
DSOM.P Vig4460544605244548124493939724097730
AOM/MG.L.Meena4460844609********9724097902
AOM/GM.S.Anand4460644607********9724097904
ADSOMs.Manju Shrivastav4461044611********9724097903

Personnel

Sr.DPOManojkumar4470044701244557324455049724097600
APO/TTejaram Meena44705444705********9724097602
APO/MJ.H.Padaya44706*************9724097404
APO/EBabu Augustine44710*************9724097603
Principal/S.ScRamsingh44032440332445155****9724097604

S&T

Sr. DSTEYogendra Sinh4480044801244771824455059724097800
DSTERatan Basu4480244803*********9724097801
ADSTEN.P.Dangi4480444805********9724097805

Medical

CMSAnirudh Kitaniya4490044901244548024452099724097500
ACMSDr.P.P.Wagh44902********25151839724097505
Sr.DMODr.Subodh Kumar4490644907********9724097504
Sr.DMODr.Pramodkumar44924************9724097508
ANOSmt॰Zeba Sheikh44912************9724097510

Security

DSCUDAYVER SINGH4497044971244562024467439724097700
ASCB.L.Jat44972449732444700****9724097702

Store

DMMC.B.Yadav4496044961244436024496969724097750

List Of Officers -Bg Workshop.

CWMVijay Vargiy4455044551243560924456679724097450
WMB.L.Meena48301445542424333****9724097454
AWMVimlesh Chandra4830344555********9724097455
AFA/WSManikantan Nair4831744557****9724097451
APO/WSSuresh Makwana44552************9724097453
AMMH.D.Parmar449652435708****9724097452

Officers At Other Station Of Bvp Division

ADEN/DLJB.K.Jain413014130202843- 242382****9724097207
ADEN/BTDR.K.Ranjan423014230202849-252973****9724097208
ADEN/JNDP.K.Gupta47301473020285-2631552****9724097209
ADEN/PBRC.T.Adsule46301463020286-2240112****9724047280
ADSTE/DLJD.C.Sharma******************9724097804
ADSTE/JNDR.S.Meena45354*************9724097803
ADEN/JLRB.K.Malviya433014330202823-288306****9724097210


Related Links
  • South West Railway Toll Free No. 1800111321
  • Central Railway Customer Care No. 139

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